DSers‑AliExpress Dropshipping , 24,964 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.
Refine
-
By rating
A Selena me atendeu super bem parabéns, muito simpática
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Nosssa a Cynthia me ajudou muito no suporte muito paciente. Conseguiu tirar meu desespero hahahaha muito obrigado!!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
best application everrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
It's a great app for importing products from Ali Express in just single click. Super easy and user-friendly app.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Minha experiência com a DSers foi excepcional, e muito disso se deve ao excelente atendimento que recebi da Sally. Desde o momento inicial, ela foi extremamente prestativa, profissional e atenciosa, tornando todo o processo de compra eficaz e agradável.
A plataforma DSers já se destaca por sua usabilidade e oferta de produtos, mas o que realmente fez a diferença para mim foi o atendimento ao cliente. Sally não só resolveu minhas dúvidas rapidamente como também me orientou sobre as melhores opções para o que eu estava procurando.
É raro encontrar um serviço que combine tanto eficiência como um atendimento caloroso e personalizado. Sally, você salvou meu dia e elevou minha experiência de compra a um novo patamar de satisfação. Muito obrigado!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Bruna
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Great Customer Service from Wendy - Clear guides and screenshots to reiterate.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I used this app, and it was good, but the problem is with the charges. I switched to the free plan, but they still charged me. I deleted the app, and they continue to charge me. I asked them for a refund, but they refused to refund me.
Hello,
Thank you for your review, all feedback is important.
Please note that there is a delay between your actions (such as changing plan and uninstalling an app) and the time Shopify has you pay subscriptions.
Basically, even if you uninstall the app, you may to pay for the previous month of use.
We do not overcharge, but if you have any doubt, don't hesitate to contact our customer service team.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
Me ajudou muito, me deu bastante instruções de como resolver meu problema, foi muito satisfatório e atenciosa.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Atendente muito educada e eficiente.
Parabéns pelo excelente atendimento
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team