Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

July 24, 2023

Alice me deu um Suporte que recomendo pra todos, me tirou a dúvida e me ajudou a resolver um problema na minha loja . Super Recomendo

Fitness Shop
Brazil
3 months using the app
DSers replied July 25, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 11, 2023

Meu muito obrigado a Cynthia por me atender respondendo todas as minhas dúvidas de forma direta e clara!

Cabbana Store
Brazil
About 2 months using the app
DSers replied September 13, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 22, 2023

Lily explained tax added to the Aliexpress order causing additional 10% payment to Aliexpress. Good explanation.

1Edge Online
Australia
11 months using the app
DSers replied June 27, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 10, 2023

Thank you very much Wendy, for your responsiveness and professionalism.

Ma boutique
Réunion
About 1 hour using the app
DSers replied November 12, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 21, 2023

very helpful, very good customer service

COOLSTRIPE TECH
United Kingdom
5 months using the app
DSers replied September 24, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 11, 2023

Very quick and efficient support, Olivia. Very courteous too.

Debho
France
About 1 month using the app
DSers replied September 13, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 26, 2023

Le service est efficace ils ont répondu tout de suite et su m'aider sur un problème qui me retenait pendant 2 heures.
Après la discutions c'est fait en anglais et non en Français ( jai directement parler en anglais ) mais franchement 5/5

Atmozone
Martinique
4 months using the app
DSers replied August 27, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 6, 2023

Quero agradecer o atendimento de Chris, me ajudou bastante. Estou muito satisfeita! Obrigada Chris.

portalblu
Brazil
8 months using the app
DSers replied June 6, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 14, 2023

Pour ma premiere experience avec le support jai été bien accompagné. mon interlocutrice support était Lily, elle m'a bien expliqué les techniques pour bien effectuer mes commandes. je vous remercie cher support

kinky a curl zone
France
4 months using the app
DSers replied May 14, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 3, 2023

Thanks to Dsers for providing assistance online, quickly, and helping me solve operational problems.

LifeJoy
Taiwan
26 days using the app
DSers replied June 4, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team