Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

April 27, 2023

Tiffany was so helpful and patient with me . Solved my problem in a minute Thank you so much for your help.

fleur
United States
6 days using the app
DSers replied April 27, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 18, 2023

Ich hatte Konfigurationsfragen bezüglich Dsers und die Mitarbeiterin Blanca hat mir hervorragende Hilfestellung geliefert! Absolut empfehlenswert :-)

dogorio
Germany
3 months using the app
DSers replied November 20, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 20, 2023

Merci à Ralla pour sont aide explique très bien et accueillant.

Voiture RC drift
France
About 2 months using the app
DSers replied November 21, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 8, 2023

Très important et facile d'utilisation
!

ZenVibeStore
France
3 months using the app
DSers replied September 11, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 12, 2023

Ich nutze DSERS nun seit 2 Jahren. Die App ist ein Muss für alles Dropshipper. Sie erleichtert einem die Arbeit sehr.
Ich bin sehr zufrieden, hat immer gut & zuverlässig funktioniert.
Gab es doch mal Probleme, so konnte mir der Support von DSERS rasch, freundlich & professionell helfen.
5 von 5 Sternen von der World Of Sale Company

Hello World
Switzerland
4 months using the app
DSers replied September 18, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 22, 2023

ótimo suporte, Chris, muito obrigado

My Store
Brazil
4 days using the app
DSers replied October 25, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 25, 2023

os operadores gastaram o um tempo enorme me ajudando a configurar meu dsers e um problema numa compra feita e que deu problema no processamento
MUITO OBRIGADO A OPERADORA CRISTAL!!

praVoce
Brazil
9 days using the app
DSers replied September 26, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 25, 2023

Je voulais remercier Sherry pour son aide, je recommande de passer par le service client, ils sont très sympa !!!!

WaterArsenal
Switzerland
11 months using the app
DSers replied April 26, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 12, 2023

Amazing and quick to respond

DeenTreasures - Where Faith Meets Elegance
United States
6 days using the app
DSers replied October 15, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 17, 2023

importação dos mínimos detalhes de cada produto nota 10, e fui muito bem atendido pela Blanca, muito atenciosa e paciente

RedeShope
Brazil
7 months using the app
DSers replied August 20, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team