Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

August 20, 2023

I was not too sure about DSER plans, as I received and email saying 14 days for free plan, but I was sure I sign for the basic plan which is free all the time. I was confused, but thanks to DSERS chat team, which they were fast and professional with their answers. Thanks

BERA ROSA
Australia
About 1 hour using the app
DSers replied August 21, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

June 21, 2023

Suporte excelente, muito carinho e eficiência, atendente Sylvia me ajudou muito, muito obrigado , fiquei impressionado com o ótimo serviço prestado pelo suporte parabens

Tá Na Mão Shop
Brazil
4 months using the app
DSers replied June 27, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 22, 2023

Lily explained tax added to the Aliexpress order causing additional 10% payment to Aliexpress. Good explanation.

1Edge Online
Australia
11 months using the app
DSers replied June 27, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 3, 2023

merci à Sherry pour sont aide s'en toi je n'aurais pas pu régler mon problème. Sherry est super rapide et agréable, je suis content d'avoir travailler avec toi.

DashPro
France
7 months using the app
DSers replied June 4, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 29, 2023

mir wurde super schnell und freundlich weiter geholfen, nur zu empfehlen.

MommyMoments
Germany
4 months using the app
DSers replied October 3, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 8, 2023

Ótimo aplicativo, um ótimo suporte incrível e merece mais que 5 estrelas. Obrigado!!

Evolutech
Brazil
5 months using the app
DSers replied September 11, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 19, 2023

Muito obrigado, Sandy. Você conseguiu resolver o meu problema, agradeço muito pela sua ajuda e pela sua paciência por ter me ensinado. Você é 10, agradeço muito!

Time Express
Brazil
About 2 months using the app
DSers replied August 20, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 11, 2023

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Igienix
Italy
28 days using the app
DSers replied December 12, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

September 11, 2023

Super vor allem fürs Starten man hat alles was man braucht und einen unschlagbar schnellen und direkten Kundenservice! Dir werden alle Fragen mit veranschaulichten Screenshots beantwortet. Arwen hats einfach nur klasse gemacht.

Toys Wildors Official
Germany
8 months using the app
DSers replied September 13, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

July 7, 2023

Merci à Raphael, il a été super merci vraiment !!! Je recommande vraiment , merci à dsers. J'ai contacté le support par messenger , Raphael a été réactif et bienveillant.

Smartykitchen
France
4 months using the app
DSers replied July 9, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team