Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

October 9, 2023

Super helpful and swift responses in the chat feature. Highly satisfied.

Coco-Ray
United States
About 1 hour using the app
DSers replied October 10, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 29, 2023

Merci Isak pour ton aide cruciale :)

AirBeatPro
France
4 months using the app
DSers replied October 30, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 16, 2023

service parfait, des réponse rapides, Catalina est très efficace et patiente, je recommande vivement

Ez-power
Martinique
4 months using the app
DSers replied August 18, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 18, 2023

Necessitei de um suporte junto a Dsers, fui atendido por Lennon, Otimo atendimento, super atencioso e resolveu o problema bem rapido!

EgoImport
United States
About 1 month using the app
DSers replied August 20, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 20, 2023

Muy satisfecho con la ayuda de Isak, rápido y eficiente. Me ayudó con un problema de vinculación con Aliexpress.

Charmex Store
Chile
7 months using the app
DSers replied June 27, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 21, 2023

Funktioniert sehr gut!
Ein sehr guter und freundliches Support Team.
Ich wurde schnell und bestens von Via beraten!

Emmas Deko and More
Germany
9 months using the app
DSers replied June 27, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 11, 2023

tive uma duvida sobre a plataforma e rapidamente a atendente Minnie me ajudou, foi super atensiosa e prestativa. Parabens Minnie pelo exelente atendimento e sobre o aplicativo estou gostando muito!

FutStore Oficial
Brazil
2 days using the app
DSers replied July 13, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 2, 2023

Oggi ho chiuso il mio primo ordine su Dsers è stata una soddisfazione grande,ma non sarei riuscito senza l’aiuto di Cynthia molto gentile è professionale grazie e spero di chiudere tanti altri ordini

GeoShop
Italy
9 days using the app
DSers replied August 4, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 3, 2023

Je suis très satisfait de service de Lucy.Elle maîtrise bien son travail.Ses réponses sont exactes et rapides sans oublier sa courtoisie..La façon dont elle m'a aide,on dirait qu'elle savait mon problème en avance.En tout cas!Elle a rendu ma journée très agréable.

CHOIX DES BAMBINS
Canada
2 months using the app
DSers replied June 4, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 4, 2023

atendimento perfeito, paciente, atenciosa, realmente so posso elogias, parabens dsers por ter alguem assim no quadro de funcionarios de voces.

Shophelpfit
Brazil
About 2 months using the app
DSers replied November 5, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team