Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

July 3, 2023

J'ai eu Lucypour me guider pour ma première commande et je suis vraiment tres saisfait.
Sans son aide claire et précise je n'y serais pas arrivé.
Lucy je vous remercie du fonds du coeur !!!

Oneshop42
France
5 months using the app
DSers replied July 3, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

October 31, 2023

Atendimento excelente, atencioso, eficaz, rápido agradeço a melhor atendente Sherry. Vc e excepcional.

Naldinho shop
Brazil
About 1 month using the app
DSers replied November 1, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 11, 2023

Selena war sehr kompetent und konnte mein Probleme ihn Sekunden lösen und mir weiterhelfen.

Mein Shop
Switzerland
6 months using the app
DSers replied October 12, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 25, 2023

Sehr guter Support !! habe ein Problem gehabt und Neva hat mir direkt nach 2 min geantwortet und sehr ausführlich. Bin sehr zufrieden !

richtigpraktisch
Germany
7 days using the app
DSers replied May 25, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 14, 2023

En los servicios han sido muy amables y me han dado solución, cuando he tenido dudas, Zoe es muy gentil y me ayudó con las dudas

Gadtopia
Colombia
About 1 month using the app
DSers replied August 15, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 7, 2023

A la suite d'oberlo j'avais un doute de trouver un outil aussi simpl et Facile d'utilisation , mission remplit, le chat est reactif et de bon conseil!

Boutique Foodfilterbag
France
7 days using the app
DSers replied July 9, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 25, 2023

Good technical support team

Piccolo
Australia
1 day using the app
DSers replied September 27, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 8, 2023

Muy atencionsa e agil, la atendente Isla.

Garage Arts
Spain
13 days using the app
DSers replied November 9, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 11, 2023

Isla a été d'une très grande aide pour m'aider à lier le bon compte AliExpress à DSers. Sans elle je serais encore bien embêté! Merci!

MysticGems
France
6 months using the app
DSers replied August 13, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 27, 2023

O atendimento ao cliente deste app é de usar como exemplo, fui atendido e resolvi meu problema em menos de 15 minutos, recomendo

Montshopy
Brazil
Over 1 year using the app
DSers replied May 29, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team