Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

October 9, 2023

Tres bon SAV, je recommande !

My Store
France
About 1 month using the app
DSers replied October 10, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 21, 2023

App incrível! Interface intuitiva, recursos úteis e ótima performance. Totalmente recomendada!!!!!!!!!!

MegaDeal
Portugal
3 months using the app
DSers replied August 23, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 19, 2023

Excelente atención el de Villanelle, demasiada paciencia y comprensión. Agradecida!!

Aura Need
Mexico
4 months using the app
DSers replied September 21, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

September 8, 2023

Tks Zoe !

Loja Since
Brazil
7 months using the app
DSers replied September 11, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 27, 2023

Prático e rápido

Jr.Utilidades - Faciltando o seu dia a dia.
Brazil
2 months using the app
DSers replied October 3, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 23, 2023

Sandy m'a énormément aidé à résoudre mon problème, elle a été très réactive, un grand merci à elle !!!!!!

Podorta
France
3 months using the app
DSers replied September 25, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 8, 2023

Merci Jully

Solybien
France
7 months using the app
DSers replied September 11, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 24, 2023

FOI TUDO RAPIDO

ALFA BEAUTY
Brazil
3 months using the app
DSers replied September 25, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 3, 2023

Love this app, i was having an issue with a product not being mapped correctly but Arwen was soo helpful walking me through all the steps needed and sending screenshots of each step. Suuuper helpful and great support, Support is quick and super easy to understand. Awesome thank you Arwen!

Doggy Depot
New Zealand
DSers replied October 4, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 18, 2023

Apenas instalei este aplicativo para conhecer e em seguida desinstalei, e me cobraram $ 19,00 USD na fatura

Presente Fino
Brazil
23 days using the app
DSers replied June 19, 2023

Hello,

Thank you for your feedback.
After carefully checking, you used some paid features after the trial period ended and subscribed to a paid plan, which you later canceled.

Please drop our customer services team a message via on any below methods for refund

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team