Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

May 25, 2023

Outil pratique, et bien conçu !
Service client au top et bien expliqué en cas de problème ou conseil

Univers Tenture
France
4 months using the app
DSers replied May 25, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 23, 2023

Vim demonstrar minha satisfação com o atendimento da Selena, me auxiliou com excêlencia! Recomendo a todos.

Poder de Pele
Brazil
4 months using the app
DSers replied May 24, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 11, 2023

Ich selber benutze DSers sehr oft und kann nur gutes über die App sagen, alles ist übersichtlich und die App ist sehr einfach zu bedienen. Trotzdem habe ich es geschafft irgendwie einen Fehler zu machen. Ich habe mich dementsprechend an den Support gewendet und ich habe noch nie in meinem ganzen Leben eine so nette und hilfsbereite Mitarbeiterin kennengelernt "Via", sie hat mir wirklich bei meinem Problem geholfen. Ich habe mich wirklich, 2 Stunden für diesen Fehler den ich gemacht habe aufgeregt und sie hat es in nicht mal 5 Minuten beseitigt. Ich danke Ihr wirklich vom Herzen, sie hat wirklich mein Leben gerettet und ich übertreibe nicht. Aus dem Grund, bitte ich das Unternehmen DSers ihr eine dicke Provision zu geben für ihre arbeit oder gleich den Lohn zu erhöhen. Ich bitte darum

bblezooka
Germany
3 months using the app
DSers replied May 11, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 11, 2023

Selena war sehr kompetent und konnte mein Probleme ihn Sekunden lösen und mir weiterhelfen.

Mein Shop
Switzerland
6 months using the app
DSers replied October 12, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 24, 2023

ONE MILION STARSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS

simadam
Israel
8 days using the app
DSers replied August 27, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 22, 2023

Suporte sensacional. Precisei resolver um problema com a plataforma, e deram o suporte em português. Parabéns ao time.

updreams
Brazil
About 1 month using the app
DSers replied May 22, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 22, 2023

Una, atendente extremamente atenciosa e me ajudou a resolver meu problema, agradeço por tudo o que me ajudou!

DirectShop
Brazil
1 day using the app
DSers replied August 23, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 11, 2023

I had the pleasure of dealing with Olivia as my support agent, and I am thoroughly impressed. She was professional, knowledgeable, and went above and beyond to provide outstanding customer service.

Empowera
Egypt
About 1 hour using the app
DSers replied June 12, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

May 31, 2023

excelente atencion de zoe me ayudo al maximo y estoy contento de estar aca y trabajar con gente maravillosa

Tus Mejores Compras Miami
United States
4 months using the app
July 14, 2023

Ich finde DSers einfach genial. Kundenservice „Cynthia“ war mir einfach eine sehr große Hilfe. „Cynthia“ hat sich sehr viel Zeit genommen, bis mein Problem behoben war.

Dwell & Decor
Germany
24 days using the app
DSers replied July 16, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team