Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

May 24, 2023

Disponibili e sempre cortesi, hanno risolto in 3 minuti un problema grosso con la sincronizzazione dei profili DSERS/ALI EXPRESS. GRAZIE!

My Shop Dubai
United Arab Emirates
10 months using the app
DSers replied May 24, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 28, 2023

Merci Raphaël
Vous êtes un modèle d'assistance professionnel, réactif et surtout vous comprenez notre besoin sans qu'on puisse bien l'exprimer.
Grace à vous j'ai pu débloquer ma situation très rapidement. Bravo

My Foulard
Morocco
10 months using the app
DSers replied May 2, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 28, 2023

Atendimento Nota 10, atencioso, objetivo e competente. Resolveu integralmente o meu problema.
Atendeu o chamado com muita rapidez

Opportunity
Brazil
8 months using the app
DSers replied June 29, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 2, 2023

Olá! O atendente Eden salvou meu dia! Recomendo o app e o atendimento rápido e eficiente. Valeu DSers!

Shop Pirilampo
Brazil
2 months using the app
DSers replied June 4, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 15, 2023

mükemmel bir program cok memnun kaldım. umarım herkes kullanır ve bu programla ilgili sorunsuz çalışır tavsiyee ederim.

Mavi Trendify
United States
8 months using the app
DSers replied June 15, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 2, 2023

A atendente Alice reolveu meu problema com rapidez e praticidade.
Recomendo sempre.

Easy Evolution
Brazil
About 2 months using the app
DSers replied September 3, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 25, 2023

Service clientèle très réactif et à l'écoute. Bruna m'a aidé dans la solution de mes problèmes. Très sympathique.

Thanks DSers, Thanks Bruna

giftlovecanada
United Kingdom
About 2 hours using the app
DSers replied May 25, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 19, 2023

Meu Deus como foi rápido e eficaz o atendimento, agradeço demais a atendente Eden, está de parabéns.

akitendetudoo
Brazil
8 months using the app
DSers replied June 19, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

June 18, 2023

excelente aplicacion, y la atencion al cliente genial, personal muy atento y con mucha paciencia agradezco su atencion, recomendacion 10/10

IMPRESSIONABLE
Spain
8 months using the app
DSers replied June 18, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 30, 2023

Excelente atención de ayuda al cliente
He usado esta aplicación pocos dias y he tenido la ayuda de los asistentes todo el tiempo. Recomendable

Casa Asia
Chile
2 months using the app
DSers replied September 3, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team