Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

September 12, 2023

Isak excelente atendimento

Stylista
Brazil
3 months using the app
DSers replied September 18, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

September 5, 2023

Excelente atendimento

tive problemas com a senha, e o RAFAEL da equipe de suporte resolveu rapidamente!

WebMaravilhas
Brazil
4 months using the app
DSers replied September 6, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 31, 2023

Merci Holly pour votre réactivité et efficacité en répondant à mes questions. Bravo encore ! je recommande

Allspaces
France
5 months using the app
DSers replied September 3, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited October 5, 2023

merci à Rin pour son aide.
Il m'a bien aidé et expliqué

Ma boutique
France
3 months using the app
DSers replied September 13, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 1, 2023

não consigo entrar, fica dando erro, e na hora de trocar senha fala que não pode ser registrado

Minha loja
Brazil
18 days using the app
DSers replied September 3, 2023

Hi there
Thank you so much for taking time to write this feedabck to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

June 20, 2023

Timma me ayudó a resolver mi problema, atención al cliente amigable y rápida, ella hizo todo y además me enseño cuales eran los pasos correctos a seguir. resolvió la situación correctamente

Chakras Energy
Spain
15 days using the app
DSers replied June 20, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 17, 2023

Wendy a été top avec moi, elle a résolu tous mes problèmes en un minimum de temps , je recommande fortement !

Ultimatechoiceco
Belgium
2 months using the app
DSers replied September 18, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 6, 2023

Ótima experiência... conseguiu resolver meu problema e foram bem atenciosos...

Onshopis
Brazil
4 months using the app
DSers replied September 7, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 15, 2023

Zoé m'a bien aidé, merci à elle, bon courage Zoé, j'ai eu un souci avec une commande et grâce à son aide j'ai pu être débloquée

MDM Rangement
France
8 months using the app
DSers replied August 16, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 28, 2023

El equipo de soporte es muy bueno, tuve un incoveniente y Via me ayudo en todo, no me dejo sola, muchas gracias

Productos Wow
Chile
About 21 hours using the app
DSers replied October 3, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team