Reviews (30,378)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

February 8, 2023

Service client sympa et chaleureux, j'ai beaucoup apprécié leur professionnalisme... j'ai un peu patienté entre le passage des 2 services, mais cela valait le coup... encore merci

joujoux-de-bebe
Bulgaria
About 1 year using the app
DSers replied February 9, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

Edited September 6, 2022

Very nice and outstanding support. The products are easy to import and manage. the 24 hours support is the best. Lena was so helpful and knows what she is doing. I love customer support. I am confident and settled with Dser thanks to Lena :)

GekkeDeals
Netherlands
About 1 year using the app
DSers replied June 9, 2022

Hi,

Welcome to the dropshipping business! Thank you so much for your review. We are glad to know that you like dropshipping with DSers and enjoy our customer service. We strive to provide our users with high-quality service to help them in every way we can. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

March 14, 2024

had so many questions and got stuck i was lost but a adviser called Aimee was so helpful and guided me through EVERYTHING and held my hand and taught me so much i feel like a dDSers expert now i know so much more THANKYOU AIMEE someone needs to give her a pay rise she was amazing!!! really good support im so glad i met her today !!! :D:D

Love Pets Home
United Kingdom
6 months using the app
DSers replied March 17, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 28, 2022

Excellent app and the support is amazing, they respond quickly and resolved an issues I've had in a very timely manner

Valdiva
New Zealand
About 1 year using the app
Edited December 2, 2019

This app really helps me fulfill orders fast. It automates the process and is much faster than other apps i have used so far. I really recommend this for anybody fulfilling with aliexpress. The customer support is also great!

Lincoln Square Retailers
United States
About 1 year using the app
February 11, 2024

Atendente Vivian muito atenciosa e prestativa!

Pidonna
Brazil
11 months using the app
DSers replied February 16, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 29, 2023

Irene is an exceptional customer service agent at Dsers. She was very helpful in resolving my account issues and provided me with prompt and efficient service. Her professionalism and expertise were evident throughout the interaction, and I was impressed with her ability to handle my concerns with ease. I would highly recommend Irene to anyone looking for top-notch customer service at Dsers.

Millennial's Bay
United States
About 1 year using the app
DSers replied November 30, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

February 17, 2024

Vivian was phenomenal! Thank you so much for the great customer service Vivian!

Fazoga
United States
10 months using the app
DSers replied February 19, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 24, 2023

I had a problem with fulfilling orders and Lucy helped me fix it. I was instantly responded to and I got my issues resolved within 5 minutes. Lucy saved me SOOO much time and I really appreciate it. Thanks for the help!

gemnight
United States
About 1 year using the app
DSers replied January 25, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited October 13, 2024

My thanks to Rfimp who helped me solve my integration problem with ALI, he resolved it masterfully and now everything is working correctly. Congratulations and top marks for him. Thank youuuuuuuuuu

MCA GLOBAL STORE - Todos os direitos reservados
Brazil
About 1 year using the app
DSers replied December 18, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team