Reviews (30,378)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

September 23, 2023

Very great and fantastic customer support. I had really big issue and I didn't know how to get out with that. Thanks again for great support today! You're absolutely killing it and I'm so glad that you helped me that much! The issue solving almost for half a day and you didn't stop until we got it right. Thanks!!

ApsaraGlow
Czechia
About 1 year using the app
DSers replied September 25, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 10, 2024

Adele was super helpful today thank you very much

Katco
United Kingdom
11 months using the app
DSers replied February 16, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 11, 2024

Colleen been amazing and helpful - instant response!

Bob's Collection
Hong Kong SAR
2 months using the app
DSers replied April 14, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

August 8, 2022

Tang helped me with my problem very quickly. he solved in minutes what I needed. Very friendly service and I was very grateful.

Boutique Escolar
Portugal
About 1 year using the app
DSers replied August 9, 2022

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 11, 2022

Très bonne application pour passer vos commandes rapidement, l'équipe d'assistance est au petit soins ! Merci à vous

GRABOX®
France
About 1 year using the app
DSers replied September 12, 2022

Hi,

We are thrilled to see your comment on our app and customer service. DSers is always here to solve any of your problems. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 4, 2023

Best customer service . i recommend for everyone

ShadeSailgarden
Belgium
About 1 year using the app
DSers replied October 6, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 31, 2022

I am very satisfied with the DSers app. Today I needed to call support and I was very well attended by Jessica. The problem was quickly resolved.

Damascena Store
Brazil
About 1 year using the app
DSers replied August 31, 2022

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 6, 2023

The support is top notch
Jenny was prompt and helped me understand with detailed instructions. and my issues was resolved in minutes

Zalamore
United States
About 1 year using the app
DSers replied January 8, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 2, 2024

Resolveu o problema muito rápido, gentil e paciente. obrigado Rim.

Deiply Store
Brazil
4 months using the app
DSers replied April 6, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

September 10, 2021

O atendimento e a resolução de problemas no Messenger é incrível! Me ajudou muito, super compreensíveis e dedicado ao que fazem. Adoroo hehehe

MegaStore
Brazil
About 1 year using the app
DSers replied September 13, 2021

Hi MegaStore,

Thank you for choosing DSers. We really appreciate your comment on our customer service. DSers will continue trying hard to provide an excellent dropshipping experience. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team