Reviews (166)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting international sales by providing accurate duty and tax calculations, which helps increase order volumes and reduce cart abandonment through upfront cost transparency. It integrates smoothly with platforms like Shopify, NetSuite, and PaceJet, offering features such as label creation and detailed duty/vat calculations. Merchants also appreciate the easy onboarding process and the responsive, knowledgeable customer support team, making it a valuable tool for businesses aiming to expand globally.
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We love Zonos. Using this app, we've been able to scale our business around the world. Their support staff came to our need over the weekend and we're incredibly helpful. 10/10 would recommend.
Shipping internationally was always a hassle. Customers were upset that they had to pay something to get their merchandise. With Zonos and DHL we can accurately collect all the charges at checkout and the customer gets the delivery free of charge. The people at Zonos are very friendly, helpful and responsive. Highly recommended.
The Zonos app provides landed costs to international customers in pre-checkout by displaying live ship rates, duties and taxes while also providing the ability to print labels for shipping internationally with ease. I received outstanding customer care, full setup with detailed walkthrough, and had all my questions answered. I will be offered further assistance should any questions arise. Zonos is the definite app to use for shipping internationally via Shopify.
Thank you Michele! We look forward to working with Jewelry Design and assisting in your international success. Zonos prides themselves in making the international process easy, including our printing labels process.
The installation was seamless and the team were so helpful and lovely to deal with. Amazing app!!!!!
The customer service is fantastic. International shipping is new territory and Mark worked with me through any obsticals I encountered. I know they will be there to help if I run into any other problems.
Kilie Williams was more than helpful! She walked our team through international shipping and was always ready to answer any questions we had! Always replied in a timely matter as well, it has been a pleasure working with her and the zonos team!
Works just as it should. Easy to install and makes international shipping much easier. Mark and the team also provide great customer service responding quickly and going the extra mile. Well run company and solid tech.
This app has been amazing in helping us fulfil our global orders. The team are great- Waseem from Zonos has been patient, helpful and provided excellent support. Thank you!
Thank you for the review. We have a great team and enjoy helping you. We are excited to help you continue to grow and fulfill international orders/
Always have a very good Customer Service experience from Lennon Tomaz
Retention Specialist @ Zonos. Any issue that may arise is very quickly resolved by Lennon!
Zonos has been a seamless intergration for us and we have had no problems in the year we have been using them. Any questions or concerns we have had have been answered via email very quickly. This app helps our customers understand the fees involved upfront so there are no surprises when their order is delivered.