Overall rating
4.1
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly and easy to set up, with a free plan suitable for beginners and small businesses. They report increased store traffic, impressions, and sales after use. The app allows customization, including logo uploads, and its retargeting function effectively places ads on various websites. Many appreciate the responsive and helpful customer service.

August 1, 2019

This app is free to use however, I have only downloaded this app for almost a week now. I am impressions so far but, 0 clicks and 0 revenue from the app. So this is not appealing as it says very disappointing I must say poor results. I will monitor the app to see if anything changes in the future. If it do change to great results I will leave a better review.

TRIPLE AAA Fashion Collection
United States
16 days using the app
Rontar Group OU replied August 2, 2019

Hi, thanks for your review and for using our app. Since Rontar is a retargeting app, we show ads to your past visitors only. This means that you should already have some traffic to your website in order for it to work.

Based on the data we have, with retargeting it’s possible to add up to 15% in conversions to what you already have from other traffic sources. So if you have just 1-3 orders a week, it’s difficult to expect retargeting to triple that number.

Hope this helps. Please reach out to our Customer Care if you have additional questions regarding our app or your campaign specifically.

June 17, 2019

Excellent app. Easy to use . Not sure on what results this will bring but it is free so worth a try. Would like to be able adjust the retargeting adds a little further. For example i would like to be able to choose which products are displayed.

British Pharmacare
United Kingdom
13 days using the app
March 18, 2021

Was really expecting to see some good results from this app, but it's turned out to be a terrible ROI, just 2 clicks (which didn't lead to conversions) from £50 spent - something is wrong somewhere. Also not pleased that after taking my initial £25, they took another £30 off me even though there was enough left in my account. Pulled the plug before I lose any more money.

Diecast Model Centre
United Kingdom
13 days using the app
Rontar Group OU replied March 19, 2021

Hi, thanks for your review and for using our app. Let me clarify a few things on using our app:

1. Your campaign is still in the learning mode, during which you may often see higher CPCs and lower conversion rates. Once the campaign is out of the learning mode, your CPCs will decrease. This is exactly what you might see when starting Facebook campaigns.

2. Another reason for the higher CPCs than normal is your campaign settings. By default, your bid strategy is set to Auto, which means that we will try to get as many clicks/impressions as possible within your budget, which is $5 a day at the moment. This may sometimes result in a CPC higher than the average because your ads start showing on premium websites/ad placements. If you would like to manually limit the CPCs, you can switch to the “Target CPC” bid strategy in the app and enter the maximum CPC you’re willing to pay per click. Bear in mind though, this may severely limit the number of impressions/clicks you’re getting.

3. As for the number of conversions, so far you’ve had just two clicks, which is too few to see a conversion. It usually takes at least a few dozen to see one.

4. When you sign up for the Pay-as-you-go plan, we bill you $25 initially and then every time the advertising balance gets low, in accordance with your daily budget settings, and to cover the amount due in the upcoming 3-4 days. You can see this explained in detail on our Billing page in the app.

Hope this helps.

Please reach out to our support team if you have any questions or need assistance with your campaign settings. We’d be happy to help.

July 13, 2020

1/ 0,73$ per click
2/ all clicks from strange resources
3/ 0 conversions
4/ info about autopayment is not visible in the app - be careful.
I asked the app support to make this info more visible for users but they said that it's enough visible. So better to delete your payment method otherwise they will take money for all next week according to your daily budget.

Bunny Whisper
United States
12 days using the app
Rontar Group OU replied July 13, 2020

Hi, thanks for your review and for using our app. I took a closer look at your account and would like to make a few comments:

1. The cost per click you were getting is actually pretty low. It’s lower than you would get elsewhere from similar sources, including Facebook. However, if you still feel it’s too high, you can easily limit the maximum cost per click on the Settings page.

2. So far you’ve had around 34 clicks and have spent $21, which is rather low, so it’s too early to tell whether the campaign will be effective or not. It could happen that you get 100 clicks and no sales, but then you’ll see a few sales with the next 100 clicks. This is how it usually works. We have a customer that was in a similar situation to yours. They had almost 4,000 ad impressions and just 1 sale (which is low), but the situation changed completely with bigger numbers: https://blog.rontar.com/upgrading-from-the-free-forever-to-starter-plan

3. The information about how we bill customers can be found on the Billing page and it is prominently displayed so that anybody can see it. Since Rontar is an advertising company, we charge $25.00 initially and then automatically every time the advertising balance gets low, in accordance with the daily budget settings and to cover the amount due in the upcoming week. This is how many advertising companies work.

If you have other questions or need suggestions for account settings for better ad performance, please reach out to us via the chat in the app.

February 14, 2020

We used it about 4 weeks, and although it did retarget, it did not bring us any sales. On the plus side: this made designing ads very easy, and although the design options are limited, it did look quite good. I would wish there were more statistics and options on placements etc.

bild-ahoi.de
Germany
17 days using the app
October 30, 2022

i will basicaly say go for it, if you thinking about getting visitor to you sight, just know, you need to hit them at least 5 difrent point for them to conver so this app do just that, in a click of a botton, you can get you pixel up and running and start making money online the right way, hope this help.

fashionlovie
United States
10 days using the app
May 28, 2019

I used this app to try and increase sales, after 1 week I have had 93 impressions and 0 clicks. No sales from Rontar as yet, hoping that this will improve over the next week.

Mary's Skin Care
Australia
11 days using the app
Rontar Group OU replied May 29, 2019

Hi, thanks for your review and for using our app. Since Rontar is a retargeting app, we show ads to your past visitors only. This means that you should already have some traffic to your website in order for it to work.

Based on the data we have, with retargeting it’s possible to add up to 15% in conversions to what you already have from other traffic sources. So if you have just 3-5 orders a week, it’s difficult to expect retargeting to triple that number.

Hope this helps. Please reach out to our Customer Care if you have additional questions regarding our app or your campaign specifically.

October 7, 2021

Lack of functionality - you can't see how your budget is spent, from who and where your ad was seen , which ad was delivered. Also super expensive - 3-4 clicks for $50-$60 invested.

shop.stanimirmihov.com
Bulgaria
13 days using the app
Rontar Group OU replied October 11, 2021

Hi,

Thanks for your review and for using our app. Let me clarify a few things on using our app:

1. Your campaign is still in the learning mode, during which you may often see higher CPCs and lower conversion rates. Once the campaign is out of the learning mode, your CPCs will decrease.

2. Another reason for the higher CPCs than normal is your campaign settings. By default, your bid strategy is set to Auto, which means that we will try to get as many clicks/impressions as possible within your budget, which is $5 a day at the moment. This may sometimes result in a CPC higher than the average because your ads start showing on premium websites/ad placements. If you would like to manually limit the CPCs, you can switch to the “Target CPC” bid strategy in the app and enter the maximum CPC you’re willing to pay per click. Bear in mind though, this may severely limit the number of impressions/clicks you’re getting.

3. As for where we show you ads. We show your ads on the websites your visitors go to. To do that, we partner with different ad networks, including the Google network. Unfortunately, most of our partners don’t share the URLs with us. Even if they did, this information would be of no use to you. Our bidding algorithms determine where and when to show your ads, which is much more efficient than trying to exclude the non-converting sites that some ad networks allow on your own.

Hope this helps.

July 24, 2021

for now i am trying to get some few visitors targeting only in one country that i leave i hope i can get some in a few weeks i will change it to 5 star if this app works fine

Digital Deals Trends
Philippines
5 days using the app
June 7, 2019

so far so good. Second day using the app and im already getting impressions everyday but no conversions or clicks yet. I will change to 5 star once I start getting conversions

EasyLife
United Kingdom
4 days using the app