Overall rating
4
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly and easy to set up, with a free plan suitable for beginners and small businesses. They report increased store traffic, impressions, and sales after use. The app allows customization, including logo uploads, and its retargeting function effectively places ads on various websites. Many appreciate the responsive and helpful customer service.

June 7, 2019

so far so good. Second day using the app and im already getting impressions everyday but no conversions or clicks yet. I will change to 5 star once I start getting conversions

EasyLife
United Kingdom
4 days using the app
November 24, 2019

According to my experience and negative reviews here, this application does not generate traffic! Yes, there are ad impressions. But what a price !! Where do you display ads? 24 dollars for 1000 impressions? Really? And no clicks? I will get 100 clicks from google adwords for this money! Please refund the remaining funds from my account!

Natalex Auto
Bulgaria
4 days using the app
Rontar Group OU replied November 25, 2019

Hi, thanks for your review and for using our app. I took a closer look at your campaign and would like to make a few comments:

1. Rontar is a retargeting app, which means that the number of clicks/orders we generate solely depends on the amount of traffic you’re already getting from other sources. In general, retargeting is capable of adding up to 10-15% in orders to what you’re already getting.

2. Your ads are shown on the best websites within the Google network.

3. By default, your bid strategy is set to Auto, which means that we will try to get as many clicks/impressions as possible within your budget, which is $5 a day at the moment. If you’re concerned about the cost per 1,000 impressions, you can switch your bid strategy to Target CPM in the app. Bear in mind though, this may severely limit the number of impressions you’re getting.

4. So far, you’ve had just 278 impressions and no clicks. It’s too early to tell whether the campaign will be effective or not due to the very low overall number of impressions. Sometimes you’ll get 2,000 impressions and no clicks/sales, then you’ll see 5-10 clicks and a few sales with the next 2,000 ad impressions. This is how it usually works. We have a customer that had a similar situation to yours. They had almost 4,000 ad impressions and just 2 clicks (which is low), but the situation changed completely with bigger numbers: https://blog.rontar.com/upgrading-from-the-free-forever-to-starter-plan

Hope this helps.

December 4, 2022

love it, it was easy to manage , now im just waiting to see miracles;) and i will comment again nest time

CROWD
United States
3 days using the app
January 13, 2023

Super application, je recommande car l'application est simple a utiliser et efficace en plus la premiere version c'est gratuit a vie

Beauty&co
France
1 day using the app
September 18, 2019

I am trying this out we will see if we get the impressions. Will be back with detailed review. If this works well I WILL be using it. If it doesn't I will update the review either way.

AllStarOneSheets.com
United States
About 23 hours using the app
March 26, 2021

Installiert, mal abwarten was uns erwartet, wenns gut wird bekommt ihr eine richtig gute Bewertung
MfG, https://www.chrissys-in.de

Chrissys-in
Germany
About 1 hour using the app
Edited March 13, 2020

***update*** I tried to install this app 3 times. Every time error. Then suddendenly it was there without any confirmation. Then added money and was charged. Site said however "Error happened -
Something went wrong. Our development team has already been notified. We apologize for any inconvenience caused. Please start again"
But card was charged!
Does not feel very stable and its suppose to do advertising for us?

The team responded which was great, see below. Unfortunately they made assumptions which are not correct. We've now manage to get the app going however and time will tell if its works or not

Hexlox - Anti Theft for Saddles, Wheels and More.
Germany
About 21 hours using the app
Rontar Group OU replied March 12, 2020

Hello,

As we can see you used the Safari browser to access the app. Our app is an embedded Shopify app following the best Shopify practices, so it requires 3rd party cookies to be enabled. Unfortunately, Safari doesn't allow this by default.
Probably, later you used another browser to install the app. Then you added your payment method which we have charged.
If that is not what you were expecting, please reach our support team and we will refund the full amount.

March 24, 2021

the app is great and was easy to set up, amazing free service, will upgrade, results looking good so far.

Tshirt Unlimited
United States
About 1 hour using the app
April 21, 2021

Why can't I use it for free, I don't know how to use it, and I can't even give a bad review .........

XTOBD Auto Head Up Dispaly
China
About 19 hours using the app
Rontar Group OU replied April 22, 2021

Hi,

Thanks for your review and for using our app.

I took a quick look at your campaign and see you’re on the Free Forever plan already. This means that you will get up to 1,000 ad impressions monthly completely free.

Please allow the app some time to gather the minimum retargeting audience of 100 visitors. This usually takes from a few hours to a few days depending on the number of visitors you’re getting daily to your website. After that, you will start seeing your first ad impressions. You don’t need to do anything else at that point but wait.

Hope this helps. Reach out to us via chat if you have any other questions or need help.

PS: I also noticed that you’ve uninstalled the app. If you still want to use it for free, simply install it again and give it some time to start working.

September 27, 2019

I just installed this app, so I can't comment on the results, but it literally could not have been easier to set up. I simply clicked 'install', was taken to their dashboard, uploaded my logo, and now I'm all set. Can't wait to see the results!

Kelly's Four Plus
United States
17 minutes using the app