Easify Product Options Variant

Easify Product Options Variant

Reviews (503)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customization options, such as text boxes and file uploads, which enhance the efficiency of online stores. It features a user-friendly interface suitable for beginners and integrates seamlessly with Shopify, boosting store functionality and customer satisfaction. The customer support, with staff like Violette, Lin, and Charles, is frequently praised for being responsive and effective.

April 17, 2024

Nice easy app. Value for money, but the best is the Customer Service! Answer straight away narrowing the problem to solution.

Get Comfy Ltd.
Ireland
About 10 hours using the app
Easify replied April 19, 2024

Thank you so much for taking the time to leave such a wonderful review for our Easify Product Options app! Providing excellent customer service is one of our top priorities, so we're delighted to know that you've had a positive experience with our support team. We're always here to help and to ensure that any issues are resolved quickly and efficiently. If you have any further questions or feedback, please don't hesitate to reach out. Thanks again for choosing our app!
Best regards,
Easify Team.

November 4, 2024

I ran into a lot of problems with this app. The cart wouldn't remove variants, and it kept adding the first variant option in the cart when selecting multiple variant, which was frustrating. I set the increment value to 12 units, but some variant didn’t follow this setting and showed wrong quantity in the cart. After struggling to set everything up, I gave up and started looking for another app. There were just too many issues, and I felt like this app needs testing and improvement. Consider different app before installing this one.

Waycap INC
United States
11 days using the app
Easify replied November 6, 2024

Dear Waycap INC Store Owner,

It appears there was a misunderstanding regarding Easify Product Options app's functionality. Our app is designed to add custom options to products without altering the original Shopify variants.

For the solution you're seeking - allowing customers to select varying quantities for each Shopify variant - a Bulk Order app would be more suitable. Using our app for this purpose may have caused the issues you experienced, as it's not built to handle variant quantities in that way.

We deeply value your feedback, as it helps us enhance our services and guide users effectively. If you feel it’s fair, we kindly ask you to reconsider your review, as it impacts how other merchants view our app and the trust they place in our solutions.

Should you have future needs related to custom product options, we’d be delighted to assist you and ensure you have a seamless and positive experience. Please don’t hesitate to reach out with any questions or if there’s anything we can do to support you.

Best regards,
Easify Team.

May 24, 2024

Great app, and the support team "Lich" is awesome they fixed everything I needed in a few minutes.

MovPrint
United States
About 1 hour using the app
Easify replied May 28, 2024

Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying our Easify Product Options app and that our support team, especially Lich, was able to assist you promptly. Your satisfaction is our top priority, and we're always here to help whenever you need it. If you have any more questions or need further assistance, don't hesitate to reach out. Thanks again for your support!
Best regards,
Easify Team.

April 4, 2024

not so good. i always have bug with my theme and easify

Simplement Vrai
Canada
22 days using the app
Easify replied April 5, 2024

Dear Simplement Vrai Store Owner,
We sincerely apologize for the challenges you encountered while utilizing our app. Upon thorough investigation, our team identified custom coding within your theme that inadvertently caused certain options to be hidden in your website. It was our oversight to miss one of your emails, resulting in a delay in providing you with timely support and addressing the underlying issues.

We have reached out to you via email to provide a detailed explanation of what occurred. We sincerely hope you will give us another opportunity to rectify the situation. We are committed to doing everything we can to enhance your experience with our app and regain your trust. Your satisfaction is of utmost importance to us.

Please consider giving us another chance to serve you, and if you have any further suggestions on how we can improve, we are all ears. Your feedback is invaluable to us, and we are dedicated to incorporating any necessary changes to better meet your needs.

Thank you for your understanding, and we eagerly await your response.

Best regards,
Easify Team.

February 16, 2024

I'm satisfied with the app's features, but when I asked about the font settings in the chat, Hoa immediately provided support and resolved it. I'm still in the process of configuring, but I feel very reassured to proceed with the settings.

備前屋本店
Japan
10 days using the app
Easify replied February 19, 2024

Thank you so much for taking the time to leave such a positive review! Providing excellent customer support is one of our top priorities, and we're delighted to hear that Hoa was able to assist you promptly with the font settings. If you have any further questions or need assistance during the configuration process, please don't hesitate to reach out to us. We're always here to help! Thank you again for choosing our Easify Product Options app, and we look forward to continuing to provide you with a seamless and enjoyable experience.
Best regards,
Easify Team.

January 10, 2024

Very intuitive interface offered us all the adjustments to our shop we needed!

When we had a question about how to update product dropdown options onto packing slips, Lich helped me sort it out super quickly on the live chat!

Amazing :)

Dr. Silkman's
United States
1 day using the app
Easify replied January 12, 2024

Thank you so much for taking the time to share your positive experience with Easify Product Options! Your kind words motivate us to continue delivering the best service possible. If you ever have more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you in the future.
Best regards,
Easify Team.

May 22, 2024

Es una aplicación muy fácil de usar, con muchas opciones y variantes que le puedes añadir a tus productos, y si en algún momento tienes dudas, puedes contactar con el chat en vivo que tienen.
En mi caso, contacté con Hoa quien me ayudó resolviéndome él mismo las dudas. ¡Es genial usar esta aplicación!

BELSO
Spain
1 day using the app
Easify replied May 23, 2024

¡Muchas gracias por tu maravillosa reseña de nuestra aplicación Easify Product Options! Apreciamos mucho que te hayas tomado el tiempo de compartir tu experiencia positiva. Es genial saber que encontraste nuestra aplicación fácil de usar y que las numerosas opciones personalizadas fueron útiles para tus productos. Nos alegra especialmente que hayas tenido una excelente experiencia con nuestro soporte de chat en vivo. Esperamos que sigas encontrando útil nuestra aplicación a medida que haces crecer tu negocio. ¡No dudes en contactarnos si hay algo más en lo que podamos ayudarte!
Saludos cordiales,
Equipo de Easify.

January 26, 2024

Hoa was super helpful, couldnt recommend this app enough its perfect for what i need

The Australian Brisket Board™️
Australia
17 days using the app
Easify replied January 28, 2024

Thank you so much for taking the time to share your positive experience with our app! It's great to hear that Hoa was able to assist you effectively. At Easify, we strive to provide exceptional service and a user-friendly experience. Your feedback is incredibly valuable to us, and it motivates us to continue delivering high-quality assistance and features. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.

April 12, 2024

Extremely solid, quick and competent customer service and very unique options for variant customization at a fair price.

No other app can do formula-backed price calculations except this one.

I'll be switching my stores over to this, because this one app allows me to remove three (!) others on account of feature depth.

FjorDecor
Austria
About 2 hours using the app
Easify replied April 14, 2024

Thank you so much for taking the time to leave such a glowing review for our Easify Product Options app! It's amazing to hear that you're enjoying the solid performance and quick support that we strive to provide. We're honored that you're considering switching your stores over to our app. If you ever need further assistance or have any feedback, please don't hesitate to reach out. We're here to ensure your experience with our app remains exceptional. Thanks again for choosing us!
Best regards,
Easify Team.

January 3, 2024

Such a breeze to work with. The live chat is very responsive, and very helpful!

HayMadi Boutique
United States
9 months using the app
Easify replied January 4, 2024

Thank you so much for taking the time to share your positive experience with Easify Product Options app! Our team works hard to ensure that our users have a seamless and enjoyable experience, and it's always rewarding to receive feedback like yours.
If you have any further feedback or suggestions, please feel free to share them with us. We truly value your input and are always looking for ways to enhance our app. Thank you again for choosing our app, and we look forward to continuing to meet and exceed your expectations.
Best regards,
Easify Team.