The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
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Printed Memories
App isn't completing any redirects despite multiple tries. Contacted live chat without a reply. Sent an email. Will adjust review once I actually get a reply on how to fix this fundamental issue. Hopefully this triggers the support team to help. Thanks in advanced!
Developer reply
Hi there
I understand our support team are in touch with you now and will make sure the app is up and running for you today.
Thanks!
Eastside Co
Mirefaccion.com.mx
I have installed in my store and today it has not worked, it throws error 500 and due to timezone difference have not received response
Developer reply
Thanks for your review, and sorry you've been having issues installing the app. Our support team work 9am to 5pm UK time - I'm sorry your query fell outside of these hours, however they're now back at their desks! They've sent you an email to start the process of getting the app up and running for you asap.
Kind regards
Eastside Co
HEALTHandMED
It works for one redirect at a time, but does not support wildcards (*) which means you're stuck with the tediousness of trying to get all of your products, pages, posts, and other URLs moved over one by one instead of making things easy and quick with a wildcard.
Developer reply
Hi, thanks for your review. The free version of the app (which you have access to) does allow you to bulk redirect - our support team have emailed you to help with this, so please reply to them and they will help you get this up and running. The app does utilise wildcards - but to take advantage of this feature you would need to upgrade to the premium plan.
Many thanks!
Eastside Co