So, it's working because I do see 404s that need to be redirected and I manually do them - but I just am having a REALLY hard time with the redirect patterns and other things to make it automatic and no one has answered me. UPDATE: got a super helpful response and working on it. Hopefully they answer and confirm my second question. Thank you!
Hi there - thanks for your review! Sorry it took a little longer than you hoped for someone to reply to your email - I understand my colleague has now been in touch and answered your questions. Hopefully the redirect patterns are now working as you want them to. Any other questions, please do get in touch.
Hi, it's been a helpful app. I have a question though - since you can't exports the redirects from the app and import them to the native Shopify URL redirects, once they are created in the app - do they automatically go to the URL redirects too?
Thanks for your review. Regarding your question, I have passed this to our support team who have now made contact via email.
Service is great, but it does not supersede the shopify limitations on the /services. I try to keep the service, but unfortunately, it does not help me on what I need to do. This is why I bought your premium service.
Thanks for getting in touch. I understand you've now had a dialogue with our support team about the issue you're having. Unfortunately redirecting from /services is something that cannot be done on Shopify. The following is taken from a Shopify help page:
"You can't redirect URLs that begin with the following prefixes: /apps, /application, /cart, /carts, /orders, /shop, or /services."
I'm really sorry we were unable to fix this for you but it's something that isn't in our control.
My saint my hero 2
We are moving our jewelry store to Shopify and because of extensive social media links we needed to redirect more than 100 products. The support team was responsive and helpful. Easy Redirects is a good solution and "easy" to use.
Your app is strait-forward and do the job, thanks for having a free version. The only problem is that for some reason, firefox would not let the pop up window allowing you to select your file.
Good job though