EasyRoutes Local Delivery

EasyRoutes Local Delivery

Reviews (133)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing delivery efficiency and customer satisfaction, noting significant time savings in route planning. Its seamless Shopify integration, features like live tracking, customizable routes, and multi-driver support are particularly valued. Real-time customer tracking and notifications enhance the user experience. The app is reliable even during peak times, and the support team is responsive, regularly incorporating feedback into updates and new features.

October 20, 2024

EasyRoute is a pivot part of our business. They continue to innovate and develop the product using real customer feedback. Excited to continue to see the product expand.

PETCHEFY
United States
About 1 year using the app
October 30, 2024

We've tried every routing app out there with no success. There are so many steps and variables for setting up the entire delivery/routing process that it made it impossible to find one that works. We had given up for months and were doing it all manually instead.

EasyRoutes has thought of every minor detail perfectly. It saves us over 4 hours per week on delivery planning, their AI is perfect at configuring optimal routes, and our drivers finish their routes over 50% faster. I've never been so happy with a software tool, it solved a HUGE pain point for us. And the support and onboarding has been top class as well.

KBOP
Canada
23 days using the app
July 31, 2024

Very helpful support. We deliver large bulky items locally and the app does what we need it to do!

Timlin's Furniture & Mattress
United States
Over 1 year using the app
July 2, 2024

We've tried a few routing apps over the last couple of years and Easyroutes has been by far the best. It was easy to set up and connect to our Shopify store, easy for our drivers to use and has really improved the service we give to our customers who love that they get and ETA and can track the driver live.

When ever I have used support they have responded incredible quickly. In fact it is the best support for a digital product that I have ever experienced. They have even implemented new features that I have requested.

Heritage Products
United Kingdom
4 months using the app
June 28, 2024

Please contact me for a refund. I downloaded to get information. I never set up the account and was charged. Please refund. Thank you

Good company. The promptly assisted me. Thank you!

Water Tree Riverstone | Natural Health & Wellness Shop
United States
29 days using the app
June 17, 2024

EasyRoute's customer service goes above and beyond! The team is incredibly accommodating to every request and was always happy to troubleshoot. We've tried other delivery platforms in the past and EasyRoutes is hands-down the most intuitive, supportive and functional.

She Loves Me
United States
7 months using the app
May 13, 2024

Ive tried lots of apps before settling for easyroutes. Overall it is best from what I tested and is a great app with many useful features. It is great for route planning and the notification system works great, and the support team is responsive. I'd definitely recommend it, 10/10.

Isa's Kombucha
Slovenia
12 months using the app
June 6, 2024

Great customer service, extremely easy to use. I wouldn’t use any other app for my drivers!!

Solstice Savory Pies
United States
2 months using the app
May 3, 2024

Easy Routes is worth every penny! Highly customizable and every detail has been thoroughly thought out. I would not be able to run my business efficiently without this application. I contacted support to request a feature and less than 24 hours later they pushed through an update with the feature added in. Unbelievable! The developers even asked for my feedback and made additional updates based on my suggestions. Thank you so much to the EasyRoutes team for creating this app and providing tremendous support!

LTW Wholesale
United States
30 days using the app
April 30, 2024

This app is by far one of the most valuable assets we have in the backend of our store. We encountered some initial issues, but these were quickly resolved with the right attention to us as customers. Our drivers have also provided positive feedback, expressing their enjoyment of the software and even heading out with bigger smiles!

Sweet Vibes
Netherlands
2 months using the app