EasyRoutes Local Delivery

EasyRoutes Local Delivery

Reviews (152)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficient route planning and delivery management directly integrated with Shopify. It offers features like real-time tracking, customizable notifications, and automatic order fulfillment post-delivery. Merchants appreciate the user-friendly interface and the support team's responsiveness, which frequently updates the app with new features to enhance the delivery experience and customer satisfaction.

December 2, 2024

After testing many options this App is the one we choose and successfully use for our business.
The app is very customizable and we created a workflow that works very well for our specific needs from both the customer experience as well as the scheduling and driver perspective. A coupe examples:

-with Bulky items and limited room on the truck we can limit the allowed items per route to not over schedule the routes.
- adding orders, custom stops, and re optimizing the routes is no problem allowing us to have the order cutoff point very close to the delivery date.
- the notification system is granular enough so that we can communicate very precise what the customer can expect. The day of delivery gets communicates pretty much right after the order comes in and gets added to a route. The delivery time window for that day gets communicated a day before once the order cutoff happened and we wont add any more orders.
- that means in most cases we can hit the 30min delivery time window reliably allowing customers to be home without wasting a full day.
- the tracking site provides the safety that customers have the latest up to date information.

Our current setup reduced our time spend on route planing significantly and more important reduced the amount of customer inquiries about deliveries to almost zero.
On top the team is very responsive and open for feedback from the field to improve the app.

Definitely the best app out there in our opinion, recommend you give it a try!

Mapleseed Firewood
Canada
About 3 years using the app
January 20, 2025

Phenomenal routing app. We have been using this for 1.5 years now and have had no issues. We schedule 50-100 deliveries a day, 6 days a week, typically using 2-3 drivers and EasyRoutes has made it super easy and quick to set up routes. On quarterly sale days, we add additional drivers and have upwards of 200 deliveries per day for a week straight (1400 deliveries) and this has been a life saver. It also auto fulfills orders in shopify once the order is dropped which removes a step for our drivers. We have it set up to notify customers once a route is dispatched and when the driver is 3 stops away so customers 9especially those in apartments) can be more ready to receive the items - or let us in. Highly recommend, wouldn't even look at another app (as we have used some and they are way more cumbersome).

Doodle Dogs
Canada
Over 1 year using the app
January 29, 2025

EasyRoutes Shopify App Review

EasyRoutes has been a game-changer for our dispatching and delivery process. The app makes it incredibly easy to plan routes efficiently, ensuring smooth and timely deliveries. Beyond its great functionality, their support team is outstanding—quick to respond and always ready to assist whenever we need help. Their fast and effective customer service sets them apart, making EasyRoutes an essential tool for any business managing deliveries. Highly recommended!

DGM Flowers | Fort Lauderdale Florist
United States
About 2 years using the app
January 17, 2025

Awesome app, complete solution, awesome support. Anything not perfect is due to Shopify Local Delivery limitations - the rest EasyRoutes will handle for you. 5 stars.

Slowly
Sweden
About 3 years using the app
January 21, 2025

GREAT APP!! easy to use; tracking and customer notification features work very well. also a cheap option on the market that gives you all the essential features needed for a local delivery service in a small business.

BuildersMerchant.com
United Kingdom
5 months using the app
January 20, 2025

Robust and intuitive routing app. Would be even better if it can direct to apple maps in carplay (not just google maps).

Domestique Wine
United States
About 2 years using the app
November 21, 2024

Great app with lots of great features that our business relies upon every week. We recently had an issue with Shopify where they removed our API connections and the team at Easy Routes helped us to get back up and running. It was at this time that we realised how much we relied on Easy Routes for our local deliveries.

FreshBox Organic Delivery
Australia
About 3 years using the app
January 2, 2025

I’ve tried over 10 different delivery apps in the past 8 years, and Easy Routes is by far the best of them all—easy to use, intuitive, and with a fabulous interface. The app includes features I had been wishing to see in a delivery app for years. I immediately switched from the app I had been using for the past 4 years, and the benefits were immediate. Plus, their support service is incredible

UNELEFANTE
Mexico
2 months using the app
January 27, 2025

Takes the guesswork out of delivery planning.

Simply Raw Okanagan
Canada
Over 2 years using the app
January 22, 2025

Works perfectly for optimizing local delivery routes! We love the service and hope to grow utilizing it!

Warmly Cookies
United States
Almost 2 years using the app