EasyRoutes Local Delivery

EasyRoutes Local Delivery

Reviews (227)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting operational efficiency and customer satisfaction in local delivery management. Its user-friendly interface supports automatic route creation and easy adjustments, with customizable delivery options and detailed windows. Features like real-time tracking and customer notifications enhance the delivery experience. The support team is praised for their responsiveness and openness to feedback, improving the app's reliability and performance.

February 19, 2026

Easyroutes is one of the best apps we have used in the Shopify ecosystem.

It has helped streamline the planning and execution of our deliveries. Highly configurable settings that include how the customers are kept notified about the progress of their deliveries -- which means less calls and questions from customers to manage and you focus on growing your customers!

And the updates that keep coming just make the app even better.

Living DNA Singapore
Singapore
Over 4 years using the app
February 13, 2026

Great app. Really streamlines delivery logistics for a business. I really like that it sends customer notifications on delivery. Its a bit expensive for small businesses running on tight margins like bakeries.

Freya's Cupcakes
Australia
2 months using the app
December 23, 2025

I can't say enough about how great this application has been to our business. We were using a routing software that was built for Ambulances. We move to Easy Route 3 months ago and we haven't looked back. Everything has been thought out. My drivers like the app. The customer get notification. I started using the Auto Route Workflow which saves at least an hour a day. I just discovered the ability to view the route in Google Maps. Keep building this product, it's what is needed.

Brown Sugar Bakery Chicago
United States
3 months using the app
December 9, 2025

We just upgraded to EasyRoutes. It has substantially streamlined our operations (which previously relied on us manually completing tasks using various versions of spreadsheets being emailed back and forth between team members).

Both the Shopify app and the driver app are very easy to navigate. Our delivery team have had 0 complaints about the functionality of the app.

Routes are created automatically. Adding additional orders to routes, or adjusting routes is very easy. It also backfills fulfillment status into Shopify which is a nice bonus and has allowed us to remove an app that we were using for this sole purpose.

Most importantly, the onboarding and support from EasyRoutes has been nothing short of amazing. Elina who is looking after us has gone out of her way to make herself available for calls in our time-zone and to show us how to best use the system to meet our specific needs. I'd give her 10 stars if I could!

Spray-Free Farmacy
Australia
About 1 month using the app
December 1, 2025

The driver onbording process we faced issues several time. When driver sign in, they can not get the code by SMS even they re-send notification, especially android moble in Singapore, please check.

三重漁連 産地直送サイト
Singapore
28 days using the app
Roundtrip.ai replied December 5, 2025

Thanks for sharing this and for working with our support team on it. We’ve since confirmed that our driver SMS verification in Singapore now uses a registered local sender ID via Twilio Verify, a trusted global messaging provider, and that in the last 30 days verification codes have been delivered successfully to drivers across all major Singapore carriers, including on Android devices. We followed up directly on your case and we’re still here to help. Singapore has particularly strict SMS policies, and in rare cases device- or line-specific settings can still interfere, so we’re always happy to troubleshoot those one-on-one.

October 26, 2025

Great app for local delivery. Takes a bit of a learning curve, but excellent once you do learn the system.

The Gourmet Animal
United States
Almost 2 years using the app
September 23, 2025

Es wäre schön wenn EasyRoutes auf Deutschwäre und wenn man alle Funktionen kostenlos testen könnte, so lange man nur einen Fahrer hätte, um sich wirklich von den Vorteilen 100% zu überzeugen. Ebenso wäre es schon wenn die Routenführung in der HandyApp direkt stattfinden würde und dafür nicht GoogleMaps extra geöffnet werden muss, da man leider schwehr dann wieder zur EasyRoutes App zurück kommt. Darum leider nur 4Sterne. Sonst gerne 5Sterne ;-)

Tee-hoch-n Teefachgeschäft Online-Shop
Germany
Over 1 year using the app
February 23, 2026

Easy to use and amazing customer support.

Alkasprings
Australia
5 months using the app
September 23, 2025

Would like live updated ETAs based on live driver location - that would be huge for us. So far the app works good, had chat with CEO which is great to work with an owner that has finger on the pulse! Looking forward to more improvements!

HAYNOW.COM
United States
About 2 months using the app
November 12, 2025

fab

Elliots Beds
United Kingdom
Over 2 years using the app