EasyRoutes Local Delivery

EasyRoutes Local Delivery

Reviews (137)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ease of use and seamless Shopify integration, enhancing delivery management efficiency. They appreciate the responsive support team and the app's features like live tracking and route optimization. It automates delivery routes, saving time and reducing costs, while improving satisfaction for both drivers and customers through user-friendly interfaces. Continuous updates reflect the developers' commitment to improvement.

December 12, 2023

I must say, definitely a 5 STAR operation.
The Staff at EasyRoutes are happy people! Happy people make for a great customer service. Their customer support is out of this world. EasyRoutes is an essential part of MY Companie's customer service needs....Without EasyRoutes, we couldn’t do the majic we do....THANKS TO EVERYONE AT EASYROUTES....I RECOMMEND YOU TO EVERYONE I CAN.

Star Medical Supply, LLC
United States
3 months using the app
May 23, 2024

Incredibly useful and initiative app. Plus their customer service and response time to questions is top notch. Highly recommend to any organization looking to deploy a local delivery / logistics model.

Unless Kids
United States
About 1 month using the app
March 20, 2024

Fantastic customer support. We had a couple of suggestions that would make the app easier for our drivers to use and the team implemented our suggestions within a matter of days. The app itself is really easy to use and extremely flexible - it does pretty much everything we need it to.

Blueberry Hill Meals
United Kingdom
About 2 months using the app
February 10, 2024

Seems legit so far. I had been using a mobile app called "Circuit" for $20 a month. it worked great, but of course doesn't integrate with my store.

I had to make some changes to my store setting and subscriptions in order to make it what appears to be seem less.

Make sure all of your stores are set up on local delivery shopify feature if you want to use this app. if not you will have to filter through without using a "shipping address."

Customer service was within 30 minutes via email even on a Sat.

Haven't actually done the delivery yet, but so far everything looks to be in order.

Meal Ninja
United States
5 days using the app
Roundtrip replied February 12, 2024

Thank you for taking the time to share your experience and feedback! We're thrilled to hear that the transition from Circuit to our app has been smooth so far and that our customer service met your expectations.

I'd like to clarify a point regarding the setup for local delivery. While enabling Shopify's local delivery feature can streamline this process, it's not strictly necessary to use our app effectively. As long as you have a shipping address for an order, which is typically collected at checkout with any shipping method, or can be entered manually for any other kind of order, our app can handle it. We designed it to be versatile and accommodating to various operational needs.

Your insight helps us better support our users and improve our service. We look forward to assisting you with your deliveries and are here to help should you have any questions or need further assistance. Thank you once again for your kind words and for choosing our app!

February 8, 2024

I use this to deliver my baked goods- customer service is extremely responsive, they help with any problems I have, and the actual app has provided a great benefit to my customers. My favorite part is the fact customers can live track their delivery when the driver is 1 stop away!

Ollie's Great Bakery
United States
About 2 months using the app
December 10, 2023

Excellent tool for our deliveries and excellent/responsive customer service

housecook.ca
Canada
Over 2 years using the app
May 21, 2024

Great app and easy to use. Much needed for "local" ecommerce. Very responsive developer.

Lake Erie Pet Food Co.
United States
About 2 months using the app
January 6, 2024

easy to use and they are quick to assist when an issue arises.

Just Raw Pet Food
Canada
Over 1 year using the app
February 4, 2024

Awesome app
Great customer service too.

Eco 247
Australia
Over 2 years using the app
January 2, 2024

excellent routes managing app! great customer service and great product!

U MART
Canada
2 months using the app