Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient management of local deliveries. It's praised for its user-friendly interface, reliability during high order volumes, and seamless integration with Shopify. Key features include smart routing, real-time monitoring, and customizable routes. Merchants value its ability to handle large geographical areas, both local and nationwide deliveries, and complex delivery setups. The app's real-time updates, detailed delivery information, and automated notifications enhance customer satisfaction and save administrative time. Its responsive customer service, reasonable pricing, and scalability make it suitable for both small and growing businesses.

May 23, 2023

An excellent solution to organizing local deliveries! Attentive help staff and simple UI. would recommend Easy Routes to anyone looking to streamline their deliveries!

Su Chef
Mexico
10 months using the app
May 18, 2023

This app has revolutionized my business automation. I've been a loyal user of EasyRoutes since day one, and they consistently make impressive updates to enhance their services. The team is exceptionally responsive, friendly, and accommodating to my requirements. It streamlines customer messaging, delivery, and overall processes effortlessly. The integration with Shopify is a bonus, ensuring my fulfillment operations are meticulously organized and synchronized.

Setolicious
United States
23 days using the app
Roundtrip replied June 19, 2023

Hi there,

We're so glad that we are able to help you with running your own deliveries with EasyRoutes. Thanks again for your support and let us know if you ever need any assistance and we'll be here to help.

-Boris

June 21, 2023

Great app, makes our lives very easy. The customer service is above and beyond, they have been so helpful and have gone the extra mile to help us out.

Grow Wild
United Kingdom
4 months using the app
June 22, 2023

Easy enough of an interface. Does what we need on daily basis. Good and fast customer service is a bonus!

Broth Inc
United States
4 months using the app
May 9, 2023

This app is brilliant. It completely streamlined our delivery service. Our old way of doing deliveries as cumbersome and often created errors. Very happy indeed!

HelloAmino
Canada
2 months using the app
July 28, 2023

EasyRoutes has significantly streamlined our delivery operations with its powerful routing algorithms and user-friendly interface. It's a game-changer for logistics!

burotic
Canada
About 1 year using the app
September 8, 2023

ca a l'air une super application mais rien en Français ni même la possibilité de faire une traduction ce qui et ennuyant avec une application international

MZ création
Canada
12 minutes using the app
Roundtrip replied September 11, 2023

Salut MZ création, thank you for leaving a review!

Currently EasyRoutes is only listed in English at the moment (sorry if that wasn’t clear!), but supporting more languages is on our future product road map.

I do want to share a few notes that would be helpful:

- you can make all of your customer facing interactions (our notifications, packing slips and tracking pages) work in your language (you can enter in your translations in the EasyRoutes settings)
- your Shopify data will be shown in your language (for example, notes in the order or instructions provided by your customers, or your staff)
- our driver app while in English is relatively simple to use, and the directions launches into Google Maps or Waze -- which your driver can use in their native language.

I understand this may not meet your requirements at the moment but we would love to support you better at some point in our future as well.

Best regards,
The EasyRoutes Team

May 17, 2023

The free trial is useless. You can't assign a driver and thus you can't route your order. Even though the free version says you can get 50 orders, that's absolutely false advertising. The way the system is setup is it requires you to have at least ONE driver in order to start the route. However, to have a driver function, I'm required to use the paid version. Hence, the free trial is useless. 0/5.

Flosage Products
United States
13 minutes using the app
Roundtrip replied May 17, 2023

Hi David,

Thank you for your feedback! We apologize for any inconvenience you experienced with our free plan. It looks like you didn’t activate your free driver account, which meant you couldn't assign the route to yourself, and uninstalled our app just a few minutes later.

We’d like to clarify that all our plans, including our free one, come with a driver seat, so you don't need to pay anything extra to add or use a driver.

We do have some limits on our features on our free plan (like 50 orders a month and a max of 10 stops per route) but you can absolutely make a delivery with a single driver, and we support many businesses running their deliveries on Shopify this way.

We'll be reaching out to you directly to better understand the challenges you faced and see how we can assist you. Once again, we apologize for any confusion or frustration caused!

October 12, 2020

Overall, great app and the new beta is better than the shopify local delivery because it's not restricted to "local delivery" tags and you can add/move stops. Great work! Suggestions: When I select orders to add to a new route, it would be great to see the number of orders I've selected (e.g. 27 Orders Selected). I'd like to be able to notify the customer about upcoming deliveries. I'd like to be able to send the whole route to google maps so that I can follow it that way. Even with 19 stops I don't see any directions. Right now I have to move between easyroutes for next stop, google maps for directions to next stop, then shopify for fulfillment after delivery. If we could at least add a fulfillment button to easyroutes and/or send the entire delivery list to google for continuous directions, that would be helpful.

Well Baked Box
Canada
Almost 3 years using the app
January 5, 2022

app is very effective and cheap for small to large business' very easy to use and user friendly for drivers

Duo Duo Ice Cream
Australia
Over 2 years using the app