Reviews (1,280)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface and effective synchronization with eBay, allowing easy management of listings and inventory from Shopify. They appreciate the time-saving features and robust integration that facilitates efficient order management across platforms. The customer support team is noted for their quick responses and helpful guidance, particularly for new merchants. Additionally, the app's support for global eBay marketplaces and features like bulk listing and shipping management tools make it a valuable asset for merchants looking to expand internationally.

July 24, 2020

Great app. The customer service was fast and friendly. Definitely try it out if you're looking to sell on Ebay.

B. Chic Accessories
United States
13 days using the app
CedCommerce replied October 17, 2020

Hello B. Chic Accessories,

Thank you so much for sharing your review, your words mean a lot to us!!

Team Cedcommerce.

May 2, 2023

Love the integration and the ability to upload products to eBay and promote them accordingly! Great customer service and platform!

Graphic Accessories
United States
13 days using the app
CedCommerce replied May 4, 2023

Hello Graphic Accessories,

Thank you for sharing your positive experience with the CedCommerce eBay Integration app and the customer service team! It's great to hear that you love the integration and the ability to upload products to eBay and promote them accordingly.
I'm glad you had a great experience with the customer service team and that the platform is an excellent solution for your needs.

Best Regards,
Team Cedcommerce.

January 19, 2023

Thanks to support team for helping me set up the app. Seems pretty simple to use. Already have an order in which have processed.

Overby Farm
United Kingdom
13 days using the app
CedCommerce replied February 21, 2023

Thank you, Overby Farm, for taking the time to share your experience with the app and its support team. I'm glad to hear that the support team was able to help you set up the app, and that it seems simple to use. It's always reassuring to have reliable support when using new tools or platforms.
Best Regards,
Team Cedcommerce.

March 13, 2020

The best ebay addon you can have, they using listing template, every easy to do listing in bulk. also their tech support team is really good.

Ozimall
Australia
13 days using the app
CedCommerce replied March 13, 2020

Hello Ozimall,

Thank you for giving the valuable time to write this review. We are happy to see that you find the template section very helpful.

The reason of developing the template section is to reduce the time & effort. The template section helps you to update the bulk products.

Through the templates you can easily update/customize the Price, Inventory, Title, Description & can add the additional attributes/information to your products in bulk products. If you want to keep different product information as per ebay guidelines, you are allowed to do so through the app only. You do not need to change the information in your Shopify store.

After installing the app, our support team is always here to assist you 24*7 also team provide you the manual doc, videos so that you can learn the app & become familiar with the app.

We are happy to see you with us. Stay connected with us in the same way.

Team CedCommerce

April 1, 2023

Very good and helpful, I asked and they provided, very good service and adequate response time. Thanks

Masageknee
United States
12 days using the app
CedCommerce replied April 12, 2023

Hello Masageknee,

Thank you for sharing your positive experience with this product. It's great to hear that the service provided by the company was very good and helpful, and that you received adequate responses to your inquiries. Having responsive and helpful customer service is crucial, and it's always great to hear when companies can provide a positive experience for their customers. I'm glad to hear that your needs were met and that you found the service to be satisfactory.

Best Regards,
Team Cedcommerce.

Edited January 11, 2021

I have never experienced such a personalized support experience Vishal and the team were great help for me and I'll give 10 stars if they had more stars and believe me I'm not nice reviewer normally so take this to the heart. Now the app it is a VERY USER FRIENDLY app even for someone with no experience in these activities all the selling from Shopify to eBay was like nothing great work you guys!!!

OTTrend
Canada
12 days using the app
CedCommerce replied January 14, 2021

Much obliged to you, OTTrend.

We are happy to know that you cherished your experience. We invest heavily in giving extraordinary support to each client, and we're eager to get your commendations and appreciation.

Stay Connected...
Team CedCommerce

Edited January 7, 2024

I'm not Happy with this product.
I originally had the eBay supported version of this app and it worked great.
When ebay stopped that App I started using this one.
When I first looked at it it appeared like everything had connected as was working well.
But then listing quantities wouldn't sync but some would.
Some eBay sales would come through and others wouldn't
The support team have been good but the App doesn't work as it should.
It tells you that everything is fine but then doesn't sync product details, sales, quantities etc.

I have found that to get it to work correctly. I need to delete an eBay listing completely and then upload it with the App.

Its a long winded exercise and sometimes I have had to do it a few times and get Tech Support involved.

But then occasionally sales don't Sync with shopify.

The developer still has a lot of work to do, but from what I can see this is the best option for eBay integrations which is disappointing.

If you want to use this App, don't do what I did and expect it to detect all your eBay listings and sync from them.
Be prepared to delete and relist all your items.
But also be diligent and check ebay sales as if there is a sync error there is no way of telling on Shopify or ebay. You need to keep checking the App.

I hope the App Developer will take these suggestions on board and make it more reliable.

Uneek Poultry
Australia
About 1 year using the app
July 25, 2023

Eine sehr gute App, um seine Online-Präsenz auf mehreren Vertriebskanälen auszubauen. Der automatische Sync geht schnell und der Kundenservice hat mich vollends überzeugt!

Arteal
Germany
12 days using the app
CedCommerce replied September 14, 2023

Hallo Arteal,
Wir freuen uns zu hören, dass die Unterstützung, die ich geleistet habe, hilfreich war und dass Vat Works jetzt mit allen Ihren Bestellungen ordnungsgemäß funktioniert. Bitte zögern Sie nicht, uns zu kontaktieren, wenn Sie in Zukunft weitere Hilfe benötigen. Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zu teilen, und ich wünsche Ihnen einen schönen Tag!
Beste grüße,
Team Cedcommerce.

September 18, 2020

I needed a little assistance to get my products uploaded to eBay. The CS rep quickly handled things on her end which made it easier for me to complete it on my side. I"m looking forward to using the app with many future sales.

Za-Zen Shop
United States
12 months using the app
CedCommerce replied October 28, 2020

Greetings Za-Zen Shop,

We are happy that a customer like you is associated with us and started your business journey with the eBay integration app.

eBay is a large marketplace so it is having lots of settings, terms & conditions so that the seller can get the benefit of selling on eBay due to which seller face a few ups & downs in the starting.

Thanks,
Team CedCommerce!!

March 28, 2023

Great app.
Best service.
Best communication.
Quick problem solving.
Must have app HIGHLY RECOMMEND!!!

Eighteen Grams
Australia
12 days using the app
CedCommerce replied March 29, 2023

Hello Eighteen Grams,
Thank you for your positive review! We're glad to hear that you find our app great and that our service has been the best for you. We strive to provide excellent communication and quick problem-solving to ensure that our customers have the best experience possible.
Best Regards,
Team Cedcommerce.