Reviews (1,284)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface and effective synchronization with eBay, allowing easy management of listings and inventory from Shopify. They appreciate the time-saving features and robust integration that facilitates efficient order management across platforms. The customer support team is noted for their quick responses and helpful guidance, particularly for new merchants. Additionally, the app's support for global eBay marketplaces and features like bulk listing and shipping management tools make it a valuable asset for merchants looking to expand internationally.

Edited January 11, 2021

I have never experienced such a personalized support experience Vishal and the team were great help for me and I'll give 10 stars if they had more stars and believe me I'm not nice reviewer normally so take this to the heart. Now the app it is a VERY USER FRIENDLY app even for someone with no experience in these activities all the selling from Shopify to eBay was like nothing great work you guys!!!

OTTrend
Canada
12 days using the app
CedCommerce replied January 14, 2021

Much obliged to you, OTTrend.

We are happy to know that you cherished your experience. We invest heavily in giving extraordinary support to each client, and we're eager to get your commendations and appreciation.

Stay Connected...
Team CedCommerce

Edited January 7, 2024

I'm not Happy with this product.
I originally had the eBay supported version of this app and it worked great.
When ebay stopped that App I started using this one.
When I first looked at it it appeared like everything had connected as was working well.
But then listing quantities wouldn't sync but some would.
Some eBay sales would come through and others wouldn't
The support team have been good but the App doesn't work as it should.
It tells you that everything is fine but then doesn't sync product details, sales, quantities etc.

I have found that to get it to work correctly. I need to delete an eBay listing completely and then upload it with the App.

Its a long winded exercise and sometimes I have had to do it a few times and get Tech Support involved.

But then occasionally sales don't Sync with shopify.

The developer still has a lot of work to do, but from what I can see this is the best option for eBay integrations which is disappointing.

If you want to use this App, don't do what I did and expect it to detect all your eBay listings and sync from them.
Be prepared to delete and relist all your items.
But also be diligent and check ebay sales as if there is a sync error there is no way of telling on Shopify or ebay. You need to keep checking the App.

I hope the App Developer will take these suggestions on board and make it more reliable.

Uneek Poultry
Australia
About 1 year using the app
July 25, 2023

Eine sehr gute App, um seine Online-Präsenz auf mehreren Vertriebskanälen auszubauen. Der automatische Sync geht schnell und der Kundenservice hat mich vollends überzeugt!

Arteal
Germany
12 days using the app
CedCommerce replied September 14, 2023

Hallo Arteal,
Wir freuen uns zu hören, dass die Unterstützung, die ich geleistet habe, hilfreich war und dass Vat Works jetzt mit allen Ihren Bestellungen ordnungsgemäß funktioniert. Bitte zögern Sie nicht, uns zu kontaktieren, wenn Sie in Zukunft weitere Hilfe benötigen. Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zu teilen, und ich wünsche Ihnen einen schönen Tag!
Beste grüße,
Team Cedcommerce.

September 18, 2020

I needed a little assistance to get my products uploaded to eBay. The CS rep quickly handled things on her end which made it easier for me to complete it on my side. I"m looking forward to using the app with many future sales.

Za-Zen Shop
United States
12 months using the app
CedCommerce replied October 28, 2020

Greetings Za-Zen Shop,

We are happy that a customer like you is associated with us and started your business journey with the eBay integration app.

eBay is a large marketplace so it is having lots of settings, terms & conditions so that the seller can get the benefit of selling on eBay due to which seller face a few ups & downs in the starting.

Thanks,
Team CedCommerce!!

March 28, 2023

Great app.
Best service.
Best communication.
Quick problem solving.
Must have app HIGHLY RECOMMEND!!!

Eighteen Grams
Australia
12 days using the app
CedCommerce replied March 29, 2023

Hello Eighteen Grams,
Thank you for your positive review! We're glad to hear that you find our app great and that our service has been the best for you. We strive to provide excellent communication and quick problem-solving to ensure that our customers have the best experience possible.
Best Regards,
Team Cedcommerce.

Edited January 5, 2023

After speaking with team member got the help I needed.

The help files are not that helpful. The GIF cannot be enlarged to actually see what is being selected. Help FAQs are just brief answers and don't really say what to do to set up. Tried listing just 1 item manually and no matter what I got error messages.

House of Trains
United States
12 days using the app
CedCommerce replied January 13, 2023

Hello House of Trains,
We would not be able to grow and develop without feedback like yours, we greatly appreciate your loyalty to us, and thank you for sharing your experience with us!
Best Regards,
Team Cedcommerce.!

February 1, 2020

Une service au top qui m'a énormément aidé je vous recommande cette application et leur service client

yogyfitness
France
12 days using the app
CedCommerce replied February 3, 2020

Bonjour yogyfitness,

Merci beaucoup pour votre appréciation. Nous sommes également ravis de vous servir. Nous apprécions vraiment que vous soyez un client fidèle et que vous nous aidiez à partager notre opinion sur nous.

Nous sommes toujours là pour vous aider!

Team CedCommerce

March 16, 2023

The only thing this app does well is sync orders. Beyond that, it's complicated and clumsy to set products up to sync to eBay. Once done though, the syncing is very finnicky and, for us, has never worked without manual intervention. Code seems held together with string and tape.

Chatted with support, who opened a ticket for us 11 days ago. No response from CEDCommerce despite us following up.

Tokullectibles
United States
12 months using the app
Edited January 31, 2023

Had some hiccups with this initially but they have now been addressed.

Customer service has been helpful.

It does look like this app will meet our needs.

Witch of Scots
United Kingdom
11 months using the app
CedCommerce replied March 23, 2023

Hello Witch of Scots,

We're glad to know that our customer service team was able to address them and provide helpful assistance. We're happy to hear that it looks like our app will meet your needs and we'll continue to work hard to ensure that everything runs smoothly for you. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team for assistance. Thank you for choosing our app and for your support.

Best Regards,
Team Cedcommerce.

February 24, 2023

Received excellent help from Ced Comm team. Helped me with the integration of my Shopify to Ebay store. Would definitely recommend this company.

BagznTingz
United States
11 days using the app
CedCommerce replied March 1, 2023

Hello BagznTingz,

Thank you for taking the time to share your positive experience with Ced Commerce team! It's great to hear that they were able to assist you with the integration of your Shopify to eBay store and that you received excellent help. It's always reassuring to have a reliable team available to help with any questions or concerns. We appreciate your recommendation and thank you again for your words of encouragement.

Best Regards,
Team Cedcommerce.