Reviews (1,284)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface and effective synchronization with eBay, allowing easy management of listings and inventory from Shopify. They appreciate the time-saving features and robust integration that facilitates efficient order management across platforms. The customer support team is noted for their quick responses and helpful guidance, particularly for new merchants. Additionally, the app's support for global eBay marketplaces and features like bulk listing and shipping management tools make it a valuable asset for merchants looking to expand internationally.

August 29, 2023

Absolutely thrilled with the seamless integration of Shopify to eBay! It's made managing my online business a breeze. Now I can effortlessly sync my inventory, update product listings, and handle orders from both platforms in one place. This integration has saved me time and reduced the chances of errors. Kudos to the team for such a fantastic tool!

bladezandco.com.au
Australia
About 16 hours using the app
CedCommerce replied September 19, 2023

Thankful to you, bladezandco.com.au, for leaving us such a heavenly review. We are glad that you adored our services,

We make substantial efforts to meet desires like yours, and we're happy to hear we hit the engraving for you.

There are various exercises to be performed while moving the listings on eBay, so it may require a push to see. In any case, when you become familiar with the setting, it works quicker than you desire.

Team CedCommerce!!

May 11, 2020

easy integrating and great service. thank you very much. always available for customer service questions

Oasis-Creations
United States
About 15 hours using the app
CedCommerce replied May 14, 2020

Thank you Oasis-Creations, for leaving us such a wonderful review. We are glad that you loved our services, We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

We try to build the app much easier and keep trying to reduce the complexity of the settings of the marketplace.

The eBay integration app connects your shopify store with the eBay marketplace. The app directly imports products from shopify to the app first and after preparing the products as per eBay guidelines, you can easily list out your products on eBay via bulk upload action through the app. You can also upload only selected items on eBay through the app.

As eBay is a big marketplace so we are always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system. We explain the flow & the procedure of the app to make you familiar with the app. The account manager is always available to serve you in all possible ways.

Feel free to reach out to us anytime!!

Team CedCommerce

September 13, 2022

A great app to integrate the 2 platforms and excellent customer support. Would recommend. Easy to manage my business in one place

Dog Box Boutique
United Kingdom
About 15 hours using the app
CedCommerce replied September 20, 2022

Hi Dog Box Boutique,

Thank you for the kind words. We’re so happy your visit at went so smoothly. We’d love to continue providing great service to awesome customers like you.

Best Regards,
Team Cedcommerce.

April 16, 2021

This is the worse app I've ever worked with. Full of bugs and issue. The devs will tell you that they have 2500+ happy clients...but it's Not True. DO NOT USE THIS APP unless you are prepared to deal with a LOT of issues.

Geek & Co.
Canada
15 days using the app
CedCommerce replied April 25, 2022

Hello Geek & Co.

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

Thank you.

February 8, 2023

Great customer support in the app. Only just started using this but so far it's perfectly connected to eBay...looking forward to using it more

The Green Sub
United Kingdom
About 13 hours using the app
CedCommerce replied February 17, 2023

Hello The Green Sub,
Thank you for your review! Our team works hard to ensure that our app is user-friendly and seamlessly connected to eBay, so it's great to hear that it's working well for you. it will help streamline your eBay selling process and make it easier to manage your listings. Please don't hesitate to reach out to our customer support team if you have any questions or concerns.
Best Regards,
Team Cedcommerce.

Edited December 19, 2022

This app does not work well for sellers looking to list a large variety of items. We are an antiques and home interiors store dealing in one of a kind, pre-owned items. Because of the required step to create templates, our work flow becomes unnecessarily labor intensive and complicated. We would be better suited with an app that allows each product to be edited per eBay's requirements / item specifics individually rather than in bulk.

Their team was prompt in replying with assistance and were eager to help us try to find work-arounds for our needs, but ultimately this app has some serious functionality blind spots.

UPDATE: I have changed my review from two stars to one star because after posting my initial review, they called my personal cell phone number asking me to remove my honest review of their app. This type of behavior is absolutely unprofessional and unethical.

Goodman's Interiors & Antiques
United States
13 days using the app
CedCommerce replied December 22, 2022

Hello, Goodman's Interiors & Antiques,

We really apologize for the inconvenience that you faced while using our app.
The creation of templates is a one-time process for the uploading of products.
And as an integration software, we have restrictions regarding the handling of products from Shopify to eBay.We have to work according to the Shopify & eBay policies to get a product uploaded and also we are listed on a public platform so bulk actions are the need of the hour as per the research our team did,

You have a unique & one of the kind catalog so we are really sorry we couldn’t help you with that. Being a software as a service provider we can’t alter the whole structuring of the app, we have to look out on a global level for one a kind catalog.
And regarding the review removal, there might be some miscommunication as our executive called you to check out the app & try to upload a few products because a few other functionalities were left unexplored.
Thank you for the honest reply.
We highly appreciate it.

Best Regards,
Team Cedcommerce.

October 18, 2023

CED is a far superior application to any of it's competitors. On other apps we had issues that were not resolved in 24hrs. CED's Support team resolved these within the first hour of raising them. The layout and functionality is super easy to use for anyone with basic Shopify experience. The sync and integration is seamless and effective backed up by an exceptional support team.

SimpliCosmetics
United Kingdom
About 11 hours using the app
August 1, 2023

I just started using CedCommerce App today and so far I'm very pleased with the App and their customer service.
CedCommerce customer service representatives were attentive and ensured that all my concerns were addressed. They proactively followed up with me to confirm that everything was working smoothly after the issue was resolved. Their commitment to ensuring customer satisfaction was evident throughout the entire interaction. Thank you

KRE Prime Deals
United States
About 11 hours using the app
CedCommerce replied September 15, 2023

Hello KREP PRIME Deals,

Thanks for taking the time to share your prestigious opinion on with other community members. We're overjoyed to receive your compliments and appreciation.

We understand the difficulty faced by the sellers to start & manage sales on eBay, therefore, we assure you our availability 24*7 with all the possible ways via skype, calls, emails, Whatsapp or whatever preferred by sellers.

We are happy to see that you find the Profile section very helpful. Through Profiling, you can apply a set of rules on particular products in bulk.

Look forward to serving for other services.

Team CedCommerce.

December 2, 2022

Avoid this app. Its filled with bugs, and customer service is very little help in fixing issues. In fact, of the 10+ times I talked to them they made the situation worse. The app doesn't do what's advertised yet its one of the more expensive ones out there. I figured you get what pay for, but not with this app. Waste of time, and waste of money. Trust me avoid it. Also they charged me $49.00 when they said wouldn't charge me anything for up to a year of service. They lie, and steal. How this app is even allowed on the store is beyond me. I have emails from their customer service showing proof of all this. DO THE RIGHT THING AND REFUND THE MONEY YOU STOLE!

WoodBlank.com
United States
11 days using the app
CedCommerce replied December 9, 2022

Hello WoodBlank.com,

We really apologize for the inconvenience that you faced while using our app. Also, we accept that you experienced some issues during the initial app setup, but we had rectified all those concerns and provided the best possible solution.

As you have mentioned that $49 amount was deducted, so for this, we would like to update you that all the payments are managed through Shopify, and are bound by the billing cycle. The subscription charges are added to our payout as per your billing cycle. The refunds can only be initiated from our side after receiving the subscription charges from Shopify. And we refunded the amount in your account as soon as we received the payment from Shopify. You can check your email and see the refunded amount screenshot, that we have already shared with you.

Apart from that as promised, we are still offering you a free subscription to the app for one year. As for us, customer satisfaction does matter. Please give us one more chance to serve you and our team will help you with all the setup at zero cost.

You may reach us anytime at ebay_support@cedcommerce.com.
Best Regards,
Team Cedcommerce.!

September 27, 2023

Great support, great software. Neha and Cedcommerce was a huge help

Bring It Back
United Kingdom
About 10 hours using the app