Reviews (1,294)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to streamline eBay and Shopify operations, highlighting its bulk listing and real-time synchronization features. The interface is user-friendly, and the integration process is straightforward, supporting up to 500 eBay orders monthly. Merchants also praise the responsive customer support for quick issue resolution and effective setup guidance, noting significant time savings and enhanced operational efficiency.
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I purchased this app and couldn't get it running. I contacted customer service and they had it up and running in no time at all! Very professional and knowledgeable! What a wonderful experience!
Thanks a lot, Arcy's Attic, for your valuable feedback. I’m happy to hear that our team provided you with excellent service. I’ll ensure they receive your feedback; it will make their day!
Best Regards,
Team Cedcommerce.!
Anytime I have an issue, CEDCommerce is there to help...friendly service and expert technical professionals.
Dear Gadget Broz,
Thank you for your kind words and positive feedback! We are delighted to hear that you have had a great experience with our support team. Providing friendly and expert assistance is our top priority, and we are always here to help you with any issues you may encounter. Your satisfaction is our ultimate goal, and we truly value your business. If you have any further questions or need technical support, please feel free to reach out. Thank you for choosing Cedcommerce eBay Integration App. We look forward to continuing to serve Gadget Broz with excellence.
Best regards,
Team Cedcommerce.
So after 2 years I quit using the app, selling things on eBay at a price from several years ago just wasn't a great experience for me or my customers.
To the credit of ced commences, they assigned an account manager and tried to resolve the issues I outline below. Unfortunately, the manager seemed most invested in fixing my review rating and less invested in fixing the underlying problems. Once it became apparent that wasn't in the cards he disappeared without resolving these issues.
The support is just bad. Why have a live chat if the answer is always "we need to escalate your issue to a developer, and will followup in a few days"?
A few problems here. 1) Products sync degrades over time, and they want me to use app credits to resync products. Would be super awesome if a 500 product limit meant 500 products and not (for example) 125 product which need to be resynced 4 times because the app for some reason decided to complicate my life.
2) because of 1, I often sell on ebay at prices from a year ago.
3) because of 1, orders fail to sync. If god forbid I dont see them, they dont get shipped in a timely manner, and I (justifiably) get poor feedback around this.
4) When such orders are escalated to the support team, sometimes the tickets are dropped on their face. I am currently checking in with a 3 week old order for the 3rd time with their support team, which is kinda infuriating. Maybe solve the underlying issue with your product?
Needed help with reconnecting and other stuff, and the agent from Team Cedcommerce did not just help me with it, but also connected me to awesome peeps in a GC to help me with my future inquiries, and answered my questions (which I have a lot) without getting annoyed. Kudos!
Thanks so much, Amore Lace and Fabrics, for giving us your take on how we are doing. We're glad that customers like you are having a great experience at CedCommerce.
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Thanks & Regards.
Team Cedcommerce!!
Customer support is great they help me resolve the a lot of problem Thanks, Good job and great app on Shopify.
Thank you Bikerringshop, for leaving us such a great review. We are glad that you loved our services,
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Thanks & Regards.
Team Cedcommerce!!
very easy to use, great customer service 5*, very impressed so far. Makes listing on ebay incredibly straight forward
Thank you, crystalrainbowsuk, for your appreciation. Wish to have a great business relationship with you.
We always try to provide instant support to our clients, and we try to make them expert so that they can solve their concern in future without anyone's help.
Team CedCommerce
Excellent App. Simplifies eBay and Shopify integration. Very fast customer support. Highly recommended. Thank You
Hello Screenshelf,
Thank you for sharing your kind words with us here. At CedCommerce, we are passionate about providing the best services to our clients.
We always welcome you without any hesitation, reach out to us whenever you need any assistance from our side. Also, we are glad that all your requirements are fulfilled using our Integration for eBay App.
Feel free to reach out to us anytime!!
Team CedCommerce
UPDATE: After using CedCommerce for approximately a year now, I have to say that their tech support is second to none!
Previous review: I always find their tech support to be very helpful and always available. I appreciate that type of service.
Hello ADS Has Solutions LLC,
Thank you for sharing your positive experience with this company's tech support. It's always great to hear when customers find tech support to be helpful and available when needed. Having reliable and accessible tech support is crucial, especially when dealing with technology that may have its own set of complexities and challenges. I'm glad to hear that you've had a positive experience with this company's tech support and that they have been able to assist you when needed. Thank you for taking the time to share your positive feedback, and I hope that you continue to receive excellent tech support from this company in the future.
Best Regards,
Team Cedcommerce.
Ho chiesto assistenza per il funzionamento di caricamento dei prodotti e sono stato seguito perfettamente, grazie al supporto di Rishu di ced commerce.
Grazie I Monili Aprile, per averci lasciato un'ottima recensione. Siamo lieti che abbia apprezzato i nostri servizi,
Lavoriamo sodo per soddisfare aspettative come le tue e siamo felici di sapere che abbiamo colto nel segno per te.
Grazie e saluti.
Team Cedcommerce!!
Excellente application qui fait le job sans grande difficulté grâce à l'assistance live par chat, il faut juste bien configurer son compte ebay (paiement automatique notamment) avant d'uploader ses produits ;)
Merci beaucoup pour votre appréciation LiliKdo. Nous sommes toujours disponibles pour vous aider.
Rester connecté!
Team CedCommerce