Reviews (1,262)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving automation features, such as real-time updates and bulk listing capabilities, which streamline eBay listing management directly from Shopify. The app supports price adjustments and free shipping settings, enhancing profitability. It features a user-friendly interface and reliable synchronization to prevent overselling by keeping inventory accurate. Additionally, the 24/7 customer support is highly praised for its responsiveness and effectiveness in resolving issues, aiding merchants in expanding their eBay presence while efficiently managing their Shopify store.

Edited May 24, 2024

Their customer service has been great at help fixing any issues that have came up.

Gametime Vintage
United States
5 months using the app
CedCommerce replied May 21, 2024

Dear Customer,

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us improve our services. We are sorry to hear about your experience and want to assure you that your concern has been taken seriously.

Our team is committed to resolving your issue promptly, and we'll reach out shortly to discuss this further and find a satisfactory solution.

Thank you again for bringing this to our attention.

Best regards,
CedCommerce

September 10, 2024

Very good experience with Rishu and Sahil. Walked me through everything and ensured it was set up seamlessly.

LuxuryLink Group
Canada
About 2 hours using the app
May 8, 2024

It is a great app to integrate the Shopify store with eBay marketplace across different countries US/CA/UK with help of custom functionality and features for each country based on the requirements. Moreover, the team members and customer support of Ced-Commerce are very prompt to respond over the calls and helps to resolves the issues in timely manner with proper guidance as well as explanations in very patience way. Thankyou!

Pride Of India
United States
11 months using the app
August 24, 2024

Really good app, helped a lot with Ebay integration. Great customer service too!

LND Bands
United Kingdom
About 2 hours using the app
August 12, 2024

Great app and great support!

HomeSupply
United Kingdom
About 2 months using the app
July 31, 2024

I downloaded the app and had some questions. I was immediately helped by the support team. They walked me through the setup and in no time I was up and running. Cant ask for any better!

fromaggio
United States
About 1 hour using the app
May 9, 2024

Nice customer service! long time user

Pee-Litical Targets
United States
About 1 year using the app
May 24, 2024

If I could give this app a negative star, I would.

1. the customer support team dont know how assist you accordingly, they would sometimes leave you hanging for more than 45 minute not unless you send a follow-up message on the chat. and agent in the name Praveen Awasthi is the worst agent they have - not only he will ignore you but he will do a blind transfer to another agent without you knowing.

2. we booked 5 times via calendly to have their so called "experts" walk us through the app but no one showed up in all 5 bookings - even went in 15 minutes before scheduled anfd stayed inside the room for an 1 hour just to be ghosted

3. application interphase is not userfriendly and is case sensitive there is also a limitation to the listings name so you could not use the searchable world and is limited to using the genric term.

if you want a good integration application use Shopify Marketplace Connect especially if you are a codisto user.

Sun Bright Lighting
United States
About 1 month using the app
CedCommerce replied May 26, 2024

Dear Customer,

We are sincerely sorry to hear about your recent experience with our application, Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations.

Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. We would appreciate the opportunity to discuss your experience further and learn more about what went wrong.

Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution.

Thank you again for bringing this to our attention.

Best regards,
CedCommerce

June 21, 2024

Customer service is amazing!

Tienda Shop
United States
2 months using the app
April 29, 2024

The best app you can find to integrate shopify and ebay in Australia gives you a free version as well to learn and navigate before you want to decide if you want to go with it or not.

NextGenMart
Australia
3 months using the app