Reviews (924)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.

September 27, 2019

Very happy with Webgility's performance and service. Our store is complex and required customization to achieve our specific goals. Subbu demonstrated expertise and patience working with us until we accomplished all objectives. Highly recommend.

Hidrate Inc
United States
Over 2 years using the app
November 18, 2020

I was having numerous problems with webgility and the customer service was great. Vipin was very helpful. Webgility seems to be working great with Quickbooks now.

Sole Mates Inc
United States
Over 2 years using the app
Edited December 16, 2020

Himanshu
was a great in helping to take care of our issues for the app. its working great with shopify and Intuit Quick Books POS system. .

Friends of MacArthur Beach State Park
United States
Over 2 years using the app
Webgility replied January 5, 2021

Great feedback! We appreciate you taking the time.

October 5, 2021

I use this app to help me reconcile our bank statements and do bookkeeping. I really like how it makes my task easier. It would be nice if it had a good inventory integration between shopify and quickbooks

Dreamy Creations Cupcakes
United States
Over 2 years using the app
Edited January 5, 2023

Update: 1/5/2023 After a frustrating start to getting a significant issue resolved, Mudasir stepped in to help decipher why data was being overwritten. His magic touch resulted in not only the problem getting solved, but set the stage for making sure it doesn't resurface.

My most recent interaction with Nehal provided insight into why an unexpected inventory issue occurred, and gave me the added understanding that it was not likely to be an ongoing issue. The Webgility connection between Shopify and Quickbooks is stable, and the support team does a great job.

Yarn Folk
United States
Over 2 years using the app
Edited October 15, 2019

Vinayak has been extremely helpful when I called for assistance. They are always very helpful and I highly recommend them! Thank Webgility

Bamboo Sports
United States
Over 2 years using the app
September 15, 2021

shobhit updated webgility to 5.0 as webgility got deleted automatically , Added exception to the anti virus, reconnected shopify and quickbooks.

Tassels
United States
Over 2 years using the app
June 2, 2023

Amazing Customer Service, and when we did the Demo call Prerit our Implementation Specialist was AMAZING! His tone of voice, and patience to answer my questions and explain the features and capabilities of Webgility was great. Extremely thankful for him and for what Webgility is helping us do to manage our multiple stores, and keep accounting tidy and clean.

Atomic Coffee Roasters
United States
Over 2 years using the app
December 21, 2020

This app has been very helpful integrating Quickbooks and shopify. It has eliminated manual entry and simplified the process.

Collins Painting & Design
United States
Over 2 years using the app
Webgility replied January 5, 2021

The words "eliminated manual entry" are what get us out of bed every day. Thank you for the feedback!

Edited November 18, 2020

shobhit helped solve my technical issues quickly and got my store up and running quickly. I would recommend the Desktop Sync to any Quickbooks users.........

The Love Store Online
United States
Over 2 years using the app