Reviews (913)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer support, particularly during the onboarding process, and appreciate the significant time savings from its automation features that sync orders, inventory, and financial data between Shopify and QuickBooks. The user-friendly interface is noted for its accessibility, and the app's comprehensive integration capabilities support complex transactions and multi-currency operations across various e-commerce platforms like Amazon and BigCommerce. Customization options allow businesses to tailor the app to their specific needs, enhancing inventory management and multichannel fulfillment. Many find it to be a cost-effective solution, offering good value for its features and support.

Edited February 24, 2020

Vinayak was extremely helpful - explained things very clearly - inventory additional question for me that makes the operation more efficient - really appreciated the patience and time spent with me to get going with Webgility and will commend Webgility to other with any hesitation...A

HATCH Collection
United States
Over 2 years using the app
October 7, 2020

I use this with QB online. My system is pretty complex and Webgility has helped me automate accounting with Amazon, Etsy, Shopify, Ebay etc.

Native Vanilla
United States
Over 2 years using the app
July 19, 2021

this new system has helped out so much. it has saved on a lot of man hours not having to manually adjust inventory, its now syn'd

PIECE UNIQUE CLOTHING CO. & SHOEZ
United States
Over 2 years using the app
September 10, 2021

Just started using Webgility and it is super helpful. Looking forward to using it to help grow my business.

417 Eye Candy
United States
Over 2 years using the app
August 7, 2020

There is no perfect solution for every single company and their various applications, but this program is constantly updating to meet the changing ecommerce landscape. We use Webgility across several ecommerce channels to integrate with our QuickBooks. Their technical support is excellent. I have very specific requirements to keep our inventory levels accurate and have seen the developers create special plugins to try to meet my company's requirements. The tech support alone is worth the money.

Bolt Motorcycle Hardware
United States
Over 2 years using the app
August 2, 2023

Onboarding process is very very quick - I installed the app myself and went through the initial setup, but I went ahead and scheduled an onboarding meeting just in case. The team was thorough and caught several details that I had missed. They ask plenty of questions to make sure they understand your specific needs and they're able to follow up at lightning speed. While other tech companies may take days or weeks to respond, Webgility provides immediate responses within minutes or hours. Very pleased with the experience we have had so far.

Empire Chrome
United States
Over 2 years using the app
Webgility replied August 22, 2023

Hello! So glad to hear that your onboarding process went well. We offer free expert onboarding to make sure you are set up for success, so we're so glad you took advantage of that. Thank you for being a customer. We're here if you ever need additional support.

Edited February 25, 2015

Amazing company. Amazing software. Saved me hours of manual transactions and they go out of their way to help and even customize your program if possible.

Geek Alliance
United States
Over 2 years using the app
August 10, 2020

I use this app to sync my QuickBooks POS to my online store. The customer service is very good. Nikhlesh was extremely helpful when I had a syncing issue due to my special use case. It's a powerful program that can be used in a number of ways. I highly recommend it!

Renee Taylor Gallery
United States
Over 2 years using the app
January 6, 2022

Staff is very helpful when facing any issues or you run into anything confusing. Specifically Sunny!!!

Exist Skate Shop
United States
Over 2 years using the app
December 16, 2021

I needed to add a second computer to my account and Nick was great and very helpful! Appreciate all the help and support!

Legacy Beauty Supply Store
United States
About 2 years using the app