Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to edit orders, manage inventory, and handle special customer requests efficiently. It's ideal for businesses dealing with frequent order changes. The user-friendly interface, reliable performance, and "send payment" feature are highly valued. Merchants also praise the quick and helpful customer service. The app is recognized for effectively resolving operational challenges.

March 18, 2014

I am loving this! For me, I love that it will keep the order clean. If you add-on to an order, you no longer have to "remember" to add it later or make notes. This replaces the previous order with the new one. You collect money owed from the payment processing system you use, PP, invoice, ect. Love love love.

Orange Thyme
United States
5 months using the app
August 1, 2017

Great app for creating custom orders and editing existing ones. Also great support. Acknowledged and resolved a small issue quickly when we brought it up with them.

Baby Online Nz
New Zealand
5 months using the app
February 20, 2019

So far so good! The customer service team was amazing and knowledgeable when I reached out with an issue.

FinalStraw
United States
5 months using the app
Edited October 12, 2017

Great support team, they respond within minutes sometimes :)

We mainly use this to add free samples products to our subscription user's recurring orders, and have not had any issues. We tried a few other apps before finding Edit Order, but they were a bit clunky and the process of editing orders took longer, putting additional strain on our ops.

Excited to see some automation flow features added to the capabilities of this app in future release!

Vegalash
United States
5 months using the app
January 4, 2019

This app is essential for any Shopify store. The fact that you cannot edit an Order in Shopify alone, means that you would have to refund your customer (and we all know how long refunds can take to go through) and re-charge them, all to change, maybe, the color of an item they're purchasing.

This app provides the solution, and does it in an extremely intelligent way. Everything makes sense with the app, and it is so easy to use that most of our users haven't needed any training.

I really can't say enough about this app, and support is extremely quick with their responses, and thorough! I only have to ask my question once and I get a detailed response that makes sense.

Get this app!!!!

Public Bikes
United States
5 months using the app
June 22, 2021

This app is a must for the backend, it helps the storekeepers to edit orders and the most important part is that orders placed through the mobile app can be edited. Most other apps don't allow this. Super support from Laura and her team to resolve our issue within 24hrs of filing a complaint. Thanks for making this app.

Fast & Fresh Global LLP
India
5 months using the app
February 2, 2018

Shopify is a great product by itself, but I needed to collect 1/2 now and 1/2 later for payments. We here at leathershowroom.com needed to correct an order if the customer changed their mind and wanted a different color leather. All of theirs changes are now possible with Cleverific. As an added bonus you can call and talk to a real person when you need to (Andrew was very hel[pful). Great customer service and quick response. Cleverific would get more then 5 stars if I could add some. Heck I bet they can do that also.

Mike
LeatherShowroom.com

Texas Leather
United States
5 months using the app
May 22, 2019

The app is an absolute necessity for any Shopify business. Well designed, great functionality and I'd definitely recommend upgrading to their "premium" service. Not only are the staff great to work with and quick to reply to any issues, they are also willing to go above and beyond for their customers, even customizing the app to meet your needs. I couldn't be happier with my experiences with the team at Cleverific.

Kenetrek Boots
United States
5 months using the app
Cleverific, Inc replied May 22, 2019

Thanks so much! It's been a pleasure working with you and your team to solve the outside returns problem you were having in Shopify. If you need anything else, please let us know!

October 1, 2018

BEST CUSTOMER SERVICE !! The reply is quick and very responsive to our needs. VERY RECOMMENDED!! We had a custom need that only could've bee fixed with internal help from them and they did right away without hesitation.

Mistura Timepieces
United States
5 months using the app
February 2, 2018

The app does exactly what it should and also allows you to add product discounts, cart discount, line item properties and more.

In the instances I have to asked for some help the question was answered in a matter of minutes.

Elergy Cy
Cyprus
5 months using the app