Cleverific Order Editor , 296 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to streamline the order editing process, including modifying prices, taxes, and shipping fees. It's particularly useful for businesses handling large volumes of orders or frequent adjustments. Features like abandoned cart recovery and payment requests are seen as time-saving. The app's intuitive, customizable interface and ability to address Shopify's limitations are also praised. Merchants commend the customer service for their quick and knowledgeable support, making it a must-have tool for enhancing order processing and customer service capabilities.
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Shopify is a great product by itself, but I needed to collect 1/2 now and 1/2 later for payments. We here at leathershowroom.com needed to correct an order if the customer changed their mind and wanted a different color leather. All of theirs changes are now possible with Cleverific. As an added bonus you can call and talk to a real person when you need to (Andrew was very hel[pful). Great customer service and quick response. Cleverific would get more then 5 stars if I could add some. Heck I bet they can do that also.
Mike
LeatherShowroom.com
The app is an absolute necessity for any Shopify business. Well designed, great functionality and I'd definitely recommend upgrading to their "premium" service. Not only are the staff great to work with and quick to reply to any issues, they are also willing to go above and beyond for their customers, even customizing the app to meet your needs. I couldn't be happier with my experiences with the team at Cleverific.
Thanks so much! It's been a pleasure working with you and your team to solve the outside returns problem you were having in Shopify. If you need anything else, please let us know!
BEST CUSTOMER SERVICE !! The reply is quick and very responsive to our needs. VERY RECOMMENDED!! We had a custom need that only could've bee fixed with internal help from them and they did right away without hesitation.
Been using the app occasionally for several months now. Went to edit an order today and they suddenly want $19 a month???? I don't use it enough to justify that type of cost and quite frankly - though the app adds additional functionality - it is not full featured enough to justify that kind of price for a casual user. Guess I'll be looking for a replacement and I think I've found one that is less than half the price of this one. I'm testing it now.
Couldn't edit orders without it. It's the only way we can update orders while also using other apps.
It's great! This app makes my life easy. I couldn't run my business without it. Every type of business has it's own special needs, and Edit Order addresses that. Drew in support has been a great help anytime I've had questions.
Great support team, they respond within minutes sometimes :)
We mainly use this to add free samples products to our subscription user's recurring orders, and have not had any issues. We tried a few other apps before finding Edit Order, but they were a bit clunky and the process of editing orders took longer, putting additional strain on our ops.
Excited to see some automation flow features added to the capabilities of this app in future release!
Just the tool I needed! This is a MUST HAVE for every Shopify store. I tried every edit order tool and none of them compared to this one.
Here is the most important thing...support. Andrew and crew are there like they are part of your team. Amazing response time and they don't make excuses, they make solutions happen. Please come work on my team!
This app has been lifesaving for our company so that we can make order edits when customers want to make order changes. Then on top of that when we had an issue they were very good about pro
I read several reviews about the developers abandoning the app, but it seems that it has been bought by another group now. I have been in touch with them, about starting to use the app with our store, and I have to give them a 5 for great customer service. Very helpful prompt replies to emails, and willingness to consider the unique needs of my store as they continue to develop and improve the app.