Edit Order by Cleverific

Improve customer experience with better order editing

From $29/month. 14-day free trial.

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Speed tested: no impact to your online store

Comprehensive order editing and automation for Shopify

Reviews

4.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 80% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 9% of ratings are 1 stars

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211 - 220 of 281 reviews

Kendall Hartcraft

Location United States
Time spent using app 5 days

Support isnt quick and when customers placed orders, we needed to be able to adjust the shipping. Well it doesn't tell you if you have to charge shipping costs separate or if it does thru the system because no credit card info was given to us to run the remaining balance. It really has hiccups in the system, it wasn't was for us at all.

Barley Bones

Location United States
Time spent using app 7 months

Easy to use! Adds some much needed functionality!

Black Tie Gift Shop

Location United States
Time spent using app About 2 months

This is a great app, just overpriced.

Pacific Pickle Works

Location United States
Time spent using app Over 1 year

Just started using the new Payment Requests feature and it greatly simplifies the process for upgrading orders that require additional money to be collected from the customer. Nice work Cleverific!

*****************************
This app is essential for providing customer service. We use it to process phone orders and exchanges. We also use it to make changes to orders for shipping changes or for when customers want to pick up locally. Great app! Well worth the $$.

Tatomerwines

Location United States
Time spent using app 4 months

It's great! This app makes my life easy. I couldn't run my business without it. Every type of business has it's own special needs, and Edit Order addresses that. Drew in support has been a great help anytime I've had questions.

Milk Eggs

Location United States
Time spent using app Over 3 years

tested... really not very functional. Makes it awfully confusing. And this could be issue with shopify vs with app developer.
All edited orders get duplicated. And all things about that order get duplicated, including status, payment, archive, etc.
Editing an archived order results in, another archived order. And no way to change shipping status or archive.

Bullgooseshaving

Location United States
Time spent using app 4 days

The app caused more problems than it solved. Rather than editing an order, it actually created an additional order. Both orders wind up in the shipping que which just creates an opportunity to screw up...especially since they are not consecutive orders. In addition to this headache, both orders show up in your daily revenue even though the original order was refunded. It totally screws up accounting. Do not install!!

Swiss Barefoot Company

Location United States
Time spent using app About 10 hours

Phenomenal piece of software - they will even add a feature I requested "just for me"; extremely strong recommend - Philipp, Co-Founder at www.FYF.io

Ojai Valley Farmstand

Location United States
Time spent using app 3 months

I read several reviews about the developers abandoning the app, but it seems that it has been bought by another group now. I have been in touch with them, about starting to use the app with our store, and I have to give them a 5 for great customer service. Very helpful prompt replies to emails, and willingness to consider the unique needs of my store as they continue to develop and improve the app.

La Vie 2

Location United States
Time spent using app 6 months

DO NOT INSTALL -- the developers have abandoned this app and support emails are bouncing back. Shopify needs to remove this from the app store immediately.