[HumanPresence] Shop Protector , 101 reviews

This is an awesome app with great support and really stop spam in its track; you will literally see the difference almost immediately once its setup correctly.
In that, previously we were being inundated with spam customer accounts, signing up to also receive newsletters. This was quite disruptive to our business process, as we had to be spending extra time cleaning out the spam emails in between the real emails from our mailing list; that was taking time away from focusing on our real customers. So we had to address this issue quickly before it overwhelmed us.
However, at first when I installed it, I was able to click the option to automatically protect most of the forms on the spot which was really cool. But there was one form that the app couldn’t update automatically, that it warned us about. And after following the instructions and trying to update it myself, I couldn’t find some of the sections in the theme that the guide made reference to, that we needed to update as well; since we have a more custom website.
So to ensure we covered all our bases, I reached out to support with a quick email explaining where I got stumped and asked them to help us with the setup, as well as, just verify the other forms I already auto-protected were good as well. And support was extremely quick in helping us get fully setup and since then we had zero issues with spam; its unbelievable but it works hands-down.
So this is a must have for every shop having spam issues, I can’t recommend it enough. Thanks so much Will and team.

The customer service is incredible with this app. I required some further information about the app before installation and Will was great in detailing how this will protect our website. After installation Will then followed up to ensure we were protected and made some tweaks to get full protection. Highly recommend this app!

We had a spam bot attack where 9000 new fake customer accounts were created over a period of only a few days and these had to be checked and manually all deleted, nightmare! That's when we found the shopprotector app who kindly did the set up to protect all our vulnerable pages and we haven't had even one fake account created since. Small monthly fee to pay to avoid these sudden attacks so we'd highly recommend ShopProtector.

I usually do not leave reviews on Shopify apps but I think it would be great to help get the word out to other shop owners that is facing the same dilemma. I was getting very stressed out due to so many spam sign-ups. However, despite paying for several options to fix the issue (including hiring a developer) with no success…it was a great relief to find Ellipsis Human Presence that actually works. Now with the spam eliminated, we can refocus our energies on other aspects of the business that need our attention. Thanks Ellipsis Human Presence team for an awesome app that is easy to install and use and I also appreciate your great support as well. Best Regards.

A spectacular customer service, in a few minutes my problem has been solved. An exquisite treatment and an app with which to protect your website from bots or fraudulent people, 100% recommended!

This has been working very well since install (support helped me make sure all forms are protected). I was able to turn off the annoying captcha and I am not getting ANY spam customer signups (so far using for 2 weeks)! I was getting hundreds of fake customers A DAY when I turned off captcha before and got super messy with the klaviyo connection too.

Highly recommended this app and company. Been using this app for a while and it does exactly what it says. No fake sign ups since this app was installed. Support is awesome, swift and friendly. Do your store a favour and just add this app if you're serious about your business and your customer's protection. Thanks guys for this app.

We were having a real problem with phoney 'customers' signing up for our loyalty program, forcing us to make daily checks to weed them out, and this app has completely erased the problem. It's super.

I am using Shop Protector + to protect my store against bots. In the two years we've been in business, we never had a problem with bots until a month ago. Suddenly, our shop started getting hit with multiple attacks. So far, SP+ has stopped this bot nonsense (yay!).

Very pleased with the customer service! Had some issues with the templates working with the app, so they went right in to fix it and then some! 120% effort and beyond. (adding more functionalities into the app). 5 stars!