Shop Protector

Protect Your Checkout + Stop Form Spam & Fake Accounts

From $3.99/month. 14-day free trial. Additional charges may apply.

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Up-to-date tech: works with the latest themes


4.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 83% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 9% of ratings are 1 stars

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71 - 77 of 77 reviews

Mimoods Knits

Location Netherlands
Time spent using app Over 1 year

It seems to be working, no spam sign-ups yet!

Making Zine

Location United States
Time spent using app 7 days

The initial installation was confusing, but the customer service was great. It's been about a week since we installed and we've had no fake accounts created!

Tonique Skincare

Location United States
Time spent using app Almost 2 years

Had a bit of trouble with the install at first but since installed no spam bots have registered on the site! Happy with this app so far!


Location Canada
Time spent using app 6 days

My site was being plagued by spam. The first app I installed stopped the fake customer sign-ups but I continued to receive upwards of 100 'Undeliverable' mail messages a day because somehow or other the spam bots were still able to register themselves which initiated the Shopify Welcome message. All of which of course came back as undeliverable. Long story short, John at Ellipsis set up the Ellipsis code snippet for me and I've had no more undeliverable mail or fake customer sign-ups. On top of all that, the app includes a dashboard that lets you view the ratio of human / suspicious activity on a daily basis. Great app, super service!. It's a keeper!

Vivid Deals

Location United States
Time spent using app About 1 year

I had problems with bots creating customer accounts on my store…about 5-6 accounts created every 24 hours. The initial advice I was given was to edit my template code and add a math equation CAPTCHA test to hopefully prevent bots from creating accounts. The CAPTCHA slowed down the fake accounts but didnt stop them. BUT there is hope...I immediately got the app Ellipsis Human Presence and it worked 100%. From what I can tell, the more days I have it, the less bot traffic I even get to my site. And from the moment I got the app I have not had ONE bot account! If anyone is having this same issue, I would highly recommend this app. Totally worth it!

Inspired Beacon

Location United States
Time spent using app 8 months

I usually do not leave reviews on Shopify apps but I think it would be great to help get the word out to other shop owners that is facing the same dilemma. I was getting very stressed out due to so many spam sign-ups. However, despite paying for several options to fix the issue (including hiring a developer) with no success…it was a great relief to find Ellipsis Human Presence that actually works. Now with the spam eliminated, we can refocus our energies on other aspects of the business that need our attention. Thanks Ellipsis Human Presence team for an awesome app that is easy to install and use and I also appreciate your great support as well. Best Regards.

Moto Werk

Location United States
Time spent using app 4 days

This app is fantastic! My website has been constantly attacked by bots that created fake customer accounts. It started slowly, then increased to 20 to 30 new, fake accounts per day. Shopify gurus suggested that I removed "create customer account" code from page headers, which I did. It slowed down the bot attacks for a few days. Similar result with Captcha in the Shopify template forms. Then, the bot attacks were back. Shopify was helpless, even after escalating my issue to advanced tech support. After searching forums, I found the Ellipsis app. It fixed my problem 100% within minutes of installing it. I highly recommend it to anyone with the bot problem. It works seamlessly behind the scenes, while allowing my customers to keep and create new accounts. I am a very happy Ellipsis customer. Thank you John and the Ellipsis team!

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