Reviews (493)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features and ability to grow email lists by notifying customers about restocked items. It offers customizable email templates and a "Notify me" button to enhance product visibility. The app is user-friendly with easy setup, no coding required, and is accessible on free plans. Merchants also value the responsive customer support that efficiently resolves issues.

November 17, 2024

Always address any concerns very promptly

Brown's Sports & Cycle Co. Ltd.
Canada
Almost 3 years using the app
December 27, 2024

Shan from the help crew was very knowledgeable and was able to help me with a complicated process. She was through with her explanation and was able to walk me through with no issues. thanks!

Ayma Active
Türkiye
About 1 year using the app
November 22, 2024

Excelente. Y la atención al cliente es genial!!

Lehman Skincare
Spain
11 months using the app
Edited November 28, 2024

Amazing customer service!! Very impressed
I had small questions relating to how the app worked and integration onto the site. Each time I received a fast reply and extremely helpful and patient explanations.
Really really appreciate your help!!

Also the app is great and user friendly with many customizable aspects

Celia Dee
Israel
About 2 months using the app
October 1, 2024

Great experience so far

Brands HD
New Zealand
10 months using the app
October 3, 2024

It's great so far, and they removed the branding of the email!

Lilac & Luna
United States
2 months using the app
September 6, 2024

Very responsive support!
They sorted out my problem in no time. Very happy with this app!

MAGASIN VIVANT!
France
Over 1 year using the app
Channelwill replied September 20, 2024

Thank you so much for sharing your experience! We’re thrilled that our support team was able to resolve your issue so quickly. It’s great to know you’re happy with the app, and we’ll continue to work hard to keep delivering the same level of responsiveness and reliability. Should you need any further assistance or have new questions, we’re always here to help. Thanks again for trusting us with your business!
TEAM CW Notify me Back in Stock

October 1, 2024

I’ve tried multiple back-in-stock apps, but this one is by far the best I’ve found!

The features are incredibly user-friendly, making it easy to manage notifications for products.

What really sets this app apart is the support team—they are absolutely elite! They respond quickly and are always ready to help with any questions.

Highly recommended!

Blessed Light
Germany
29 days using the app
September 10, 2024

App is great and has great free template option for my small business. Support has been really helpful when ive needed assistance with integrating the app and customising it.

My Vintage Pleasure
Australia
7 months using the app
Channelwill replied September 20, 2024

Thank you for your kind words, My Vintage Pleasure! We're thrilled to hear that you find the app great and that our free templates are helpful for your small business. It’s fantastic to know that our support team has been able to assist you with integration and customization. If you have any further questions or need more help, please don’t hesitate to reach out!

October 8, 2024

On September 28th I reached out to customer support about an integration issue. As of October 8th, it is still not resolved.

Customer service was available and helpful. You tell customer service the issue, they forward it to the team, wait for an answer, then get back to you. Long process but it works.

It's just taking way too long to resolve this issue and although they gave me another solution to try (that I didn't), it's just easier to switch to another app.

Beacon Prints
United States
12 days using the app