Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient restock notifications and customizable features, including a "Notify me" button. It's easy to set up and offers extensive customization. Merchants praise its flawless operation and responsive customer service, with staff members Shan, Faith, and Claire receiving specific mentions. Despite occasional issues, the support team is quick to resolve problems. The app is recommended for its affordability and value in managing restocks and understanding customer preferences.

November 16, 2023

Great and fast service. Definitely would recommend :)!

Nattmoi
Sweden
5 months using the app
Channelwill replied December 15, 2023

We appreciate your recommendation! It's great to know that you found our service fast and satisfactory. If you have any more feedback or questions, we're here to help. - CW-Backinstock Team

October 10, 2023

Great app, works out of the box and is customizable, they also offer a free plan for businesses in growth mode. Customer support is friendly and responds quickly.

TFC&H Co.
United States
Over 1 year using the app
Channelwill replied December 15, 2023

Thank you for the 5-star review! If you have any suggestions or if there's anything more we can do for you, feel free to reach out. - CW-Backinstock Team

November 2, 2023

L'application fonctionne à merveille et permet de personnaliser les mails avec son logo, ses couleurs etc... même dans la version gratuite. J'ai dû faire appel à l'assistance de l'application par chat, qui m'a répondu immédiatement et m'a aidé en quelques minutes. Vraiment application au top ! Merci beaucoup !

Ornella : Home & Cosy
France
4 months using the app
Channelwill replied December 15, 2023

Merci beaucoup! We're thrilled to know that our app is working well for you, and you had a positive experience with our support team. If you need any further assistance, don't hesitate to ask. - CW-Backinstock Team

November 15, 2023

The App is so easy to integrate to your store. And you can edit the colours to make it match your store. Very impressed with the support too.

Rordie
Australia
5 days using the app
Channelwill replied December 15, 2023

Thank you for the positive feedback! We're glad to hear that our app is easy to integrate, and you're impressed with the support. If you ever need assistance with customization, don't hesitate to let us know. - CW-Backinstock Team

July 26, 2023

We love this app for the site. And our customers love it too! It helps us to recognize which products our customers love best and want us to keep in stock. Their customer service is also excellent and prompt. When we needed help correcting some back-end issues they we prompt and polite. And fixed the issue within minutes. We highly recommended this app to other businesses looking to add the back-in-stock feature to their site.

Bougie Brown Girl & Company
United States
4 months using the app
Channelwill replied July 27, 2023

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Jensen

September 14, 2023

Great App & Excellent Customer Service. They've always been able to correct whatever issue I've come across.

Steelman Tools
United States
12 months using the app
Channelwill replied December 15, 2023

Thank you for your kind words! We're delighted to hear that you've had a great experience with both our app and customer service. If there's anything more you need assistance with, feel free to reach out. - CW-Backinstock Team

July 2, 2023

I can't thank the Back in Stock app's customer service team enough for their exceptional support. They were incredibly responsive, maintained clear and prompt communication, and even collaborated with the developers to fix my error. The app itself is excellent and ensures my customers are informed about new stock arrivals. Highly recommended! 5 stars!

The Definitive German Shepherd Dog
Australia
11 months using the app
Channelwill replied July 2, 2023

Thank you for your glowing 5-star review! It's great to hear that our app and services are helping you achieve your goals and streamline your processes. We're committed to providing you with the best service possible.
All the best,
Jensen

October 30, 2023

Great app and support was incredibly quick to respond.

Tierseelen™
Germany
11 months using the app
Channelwill replied December 15, 2023

We're happy to hear that you had a positive experience with our app and support. If there's anything specific you'd like to share or suggest, we're all ears. - CW-Backinstock Team

August 17, 2023

I needed some customizations in the app and the service was super easy and helpful. I'm waiting for them to help me with the customization to apply to e-commerce and test.

ORIBA
Brazil
Over 1 year using the app
Channelwill replied September 1, 2023

Hello ORIBA,

I'm glad to hear that you found our service easy and helpful. We're here to assist you with customizations for your e-commerce and ensure everything works seamlessly. Feel free to reach out whenever you're ready for the customizations. We're looking forward to helping you further!

Best regards,
Team Trustoo

August 22, 2023

We are genuinely impressed with the CW Back in Stock Restock Alert app and its team. They've been remarkably professional and helpful from the start. The team set up the application exactly as per our requirements. Their dedication and support are truly commendable. Highly recommended for anyone seeking a tailored restock solution. Kudos!

Jacked Nutrition
Pakistan
5 months using the app
Channelwill replied September 1, 2023

Hello Jacked Nutrition,

We're genuinely impressed by your kind words! Providing a tailored restock solution is what we aim for, and it's great to know that you're pleased with the results. Your recommendation means a lot to us. If you ever need more assistance or have further requirements, please don't hesitate to reach out. We're here to support your success!

Warm regards,
Team Trustoo