Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features and ability to expand email lists. It's particularly useful for businesses with high-demand products, notifying customers when items are back in stock. The app is easy to use, offers customization, and integrates with Klaviyo, even on the free plan. Merchants commend the responsive and efficient customer support, with quick resolution of reported issues. It's seen as a valuable tool for inventory management and customer engagement.

January 19, 2023

Awesome!

Works great, just what we needed for our business.

Had a small problem, the widget was not visible on the product page. Had to contact the customer support and they solved the issue in a couple of minutes and were really nice. Great customer support experience. Thanks!

TSPROF
United States
10 months using the app
Channelwill replied January 19, 2023

Thank you so much for your being highly satisfied. We receive your opinions and will do our best to improve things for you. If you need anything, please contact us.
Happy Life!
Claire❤️

December 7, 2022

Great app with great support from Esther and the team. Would recommend this app to anyone that is trying to retain more customers and can advocate for how easy it was to set up. Thank you

SuperStacked
United Kingdom
10 months using the app
Channelwill replied December 7, 2022

We are very glad to know that you are happy with us. We are devoted to being your partner toward success and we will ensure the best services for you. If you need help, please let us know. Happy Life!
Nona❤️

February 18, 2022

Very easy to set up and works like a charm. What a GREAT idea! Within minutes of installing I already had a customer request for an out-of-stock item.

Shelburne Country Store
United States
9 months using the app
Channelwill replied March 30, 2022

Thank you so much for your high approval! If there is anything else we can do, please do not hesitate to contact us. We are delighted to lend our hands. Cheers, Esther

November 1, 2022

Great app so far! The customer support team helped me sort out a few minor issues quickly. Great stuff!

Kiki & Co
South Africa
9 months using the app
Channelwill replied November 19, 2022

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated.
Claire❤️

Edited August 2, 2023

We've been utilizing this app for an extended period, and while the app itself is good, their customer service is nothing short of fantastic. Interacting with their team has truly left a positive impression, showcasing their overall excellence. Keep up the outstanding work!

BIBLIONEPAL
Nepal
9 months using the app
Channelwill replied April 15, 2023

We are very glad to know that you are happy with us. We are devoted to being your partner toward success and we will ensure the best services for you. If you need help, please let us know.
Happy Life!
Nona❤️

May 2, 2023

So far I'm satisfied with everything, although I haven't been using the application for long. I received help very quickly in the chat window. Thank you.

NAIL SHOP
Hungary
8 months using the app
Channelwill replied May 20, 2023

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Claire ❤️

January 17, 2023

Fantastic support and a great app! Thank you Nona for your wonderful help in explaining how to use the app and get the most out of it.

Tea Total
New Zealand
9 months using the app
Channelwill replied January 18, 2023

Wow! Thank you so much for your honest feedback. We value your comments and we are dedicated to improving our services best for you. If you need anything please contact us. Happy Life!
Christina❤️

June 16, 2022

Great support and very skilled developers. Helped met out with the loading speed and placement of the button.

Pucshop.nl
Netherlands
8 months using the app
Edited September 9, 2022

Excelente y fácil de instalar y de ajustar! El servicio al cliente es super amigable y dispuesto. Necesitábamos un App para notificar a los clientes sobre productos back in stock y con esta aplicación lo logramos!

The Larimar Shop
United States
8 months using the app
June 8, 2022

英語のみですが、設定は簡単にできます。
うまく表示できない部分があり、カスタマーサービス(英語対応のみ)に連絡したらすぐに直してくれました。
カスタマーサービスも親切だし、価格も安くて当分使ってみようと思います。

Momowind
Japan
8 months using the app