Reviews (488)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ability to grow email lists, and notifying customers about product restocks, which is particularly useful for items in high demand. It offers customizable options like editable text for buttons and emails, and replaces "sold out" buttons with "Notify me" on product pages, improving the shopping experience. The app is praised for its seamless integration and maintaining website speed. The support team, highlighted for members like Shan, Faith, and Claire, is commended for their quick and effective response, often resolving issues within 24 hours. Merchants recommend this tool for boosting customer engagement and sales.

January 6, 2023

Very good app ! I recommend it ! Very easy to use for the customer.
And the technical service is amazing !

Yoonah
France
12 months using the app
Channelwill replied January 6, 2023

Thank you so much for your being highly satisfied. We receive your opinions and we will do our best to make things better for you. If you need anything, please contact us.
Happy Life!
Claire❤️

September 14, 2023

Great App & Excellent Customer Service. They've always been able to correct whatever issue I've come across.

Steelman Tools
United States
12 months using the app
Channelwill replied December 15, 2023

Thank you for your kind words! We're delighted to hear that you've had a great experience with both our app and customer service. If there's anything more you need assistance with, feel free to reach out. - CW-Backinstock Team

October 30, 2023

Great app and support was incredibly quick to respond.

Tierseelen™
Germany
11 months using the app
Channelwill replied December 15, 2023

We're happy to hear that you had a positive experience with our app and support. If there's anything specific you'd like to share or suggest, we're all ears. - CW-Backinstock Team

October 13, 2022

Je mets la note de 5/5 car le service client a été très réactif et m'a aidé à paramétrer ma boutique. Merci à Catherine pour son aide très précieuse !

Gayīa Paris
France
12 months using the app
Channelwill replied December 3, 2022

Nous sommes ravis d'apprendre que vous avez eu une excellente expérience sur l'application. Votre avis a fait notre journée ! Toute notre équipe travaille très dur pour garder nos clients heureux, mais nous ne pouvons le faire que grâce à des clients incroyables comme vous. Merci encore et nous espérons vous servir à nouveau bientôt.

Nona❤️

January 6, 2023

awesome app! I've been using it for a long time, the after-sales service is reactive in case of problems :)

lunamanashop
France
12 months using the app
Channelwill replied January 6, 2023

Wow! Thank you so much for your 5-star review! Should you need any help, feel free to contact us. We are glad to help. Regards.
Claire❤️

October 20, 2021

So far so good! I only just installed it and it added seamlessly to the website. Tested it out the pop up using a personal email, that went through nicely. Haven't yet done a test run of changing the inventory to see if getting stock back in prompts an email.

Sophia and Pilar
Australia
11 months using the app
Channelwill replied October 20, 2021

Hi! Friends at Sophia and Pilar,

First of all, thank you for your kind review!

We will keep improving our app to make it meet our customers' needs. If you have any question in using don't hesitate to contact us and we'll always be ready to support.

Thank you for your trust😊

Best regards,
Sealapps

October 18, 2022

Great app to add back-in-stock emails and great support from their team to help set it up. I recommend this app.

Death & Co Market
United States
11 months using the app
Channelwill replied December 3, 2022

We are very glad to know that you are happy with us. We are devoted to being your partner toward success and we will ensure the best services for you. If you need help, please let us know.
Happy Life!

Nona❤️

April 4, 2023

Great app and customer service :) always nice to have quick answers to these questions. Thanks a lot !

Les jardins d'Aissa
France
11 months using the app
Channelwill replied April 13, 2023

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Claire ❤️

January 2, 2023

Support was amazing and lightning quick and the settings are super intuitive and simple. Super happy with this app!

Razzo Studio
Netherlands
11 months using the app
Channelwill replied January 4, 2023

We value your comments and we are dedicated to improving our services best for you. If you need anything please contact us. Happy Life!
Nona❤️

February 16, 2023

Works exactly how its suppose to work and service is great! You can keep track on popular out of stock items and more.

Daytona Harley-Davidson
United States
11 months using the app
Channelwill replied February 16, 2023

We are very glad to know that you are happy with us. We are devoted to being your partner toward success and we will ensure the best services for you. If you need help, please let us know.
Happy Life!
Claire❤️