Reviews (488)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ability to grow email lists, and notifying customers about product restocks, which is particularly useful for items in high demand. It offers customizable options like editable text for buttons and emails, and replaces "sold out" buttons with "Notify me" on product pages, improving the shopping experience. The app is praised for its seamless integration and maintaining website speed. The support team, highlighted for members like Shan, Faith, and Claire, is commended for their quick and effective response, often resolving issues within 24 hours. Merchants recommend this tool for boosting customer engagement and sales.

September 6, 2022

Quelques problèmes de programmations du bouton mais j'ai eu du soutien rapidement par l'équipe technique et ça a été réglé rapidement!

Bijouterie Lepage
Canada
12 months using the app
Channelwill replied December 3, 2022

Merci pour vos commentaires honnêtes, vos commentaires comptent beaucoup pour notre équipe. Merci d'avoir pris le temps de nous laisser cet avis ! Et nous travaillerons dur pour nous améliorer dans les domaines que vous avez mentionnés.

S'il y a autre chose que nous pouvons faire, n'hésitez pas à nous contacter. Nous sommes ravis de prêter main forte. Acclamations.

Nona❤️

June 25, 2022

So far so good and customer service was so helpful! She even did more than what I asked with very helpful suggestions.

Amanda Jane Designs
United States
8 days using the app
October 28, 2022

The help i received from customer services,Mariadel, was as excellent as expected. Not only professional, but a delight in conversation styled in a way that you could fool yourself in believing she was right in front of you, in person. Thank you again for all your help and in-depth knowledge.

Forever Kept
United Kingdom
8 days using the app
Channelwill replied November 19, 2022

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated.
Claire❤️

June 10, 2022

There was a problem with the Logo size and the body of the email and was fixed and corrected within 48 hours - great customer service

Katerina Roza
Australia
8 days using the app
September 27, 2023

Great customer service in regards to setting up the app. Just starting using the app, but appears it has all the features I need.

Nuts To You
United States
8 days using the app
Channelwill replied December 15, 2023

We're glad to hear that you had a positive experience setting up the app. If you have any questions or need further assistance, feel free to get in touch. - CW-Backinstock Team

July 14, 2022

Die App ist prima! Guter Support! Wünsche werden direkt erfüllt, Kundenservice direkt da und hilfsbereit

Anton&Sophie
Germany
8 days using the app
December 4, 2021

Works really well, easy to set up and configure and a big plus is that it doesn’t seem to impact speed, other back-in-stock apps we’re making unnecessary calls to external code. Excellent customer services, fast and very helpful.

K-Beauty UK
United Kingdom
7 days using the app
Channelwill replied December 13, 2021

Dear friends at K-Beauty UK,

Deeply thanks for your trust and your approval for our service!

And if there is anything that we could help with, feel free to contact us and we will try our best to help you!

Thanks again for your kind reviews!😘

Best regards,
Sealapps

Edited October 18, 2021

After a little help it works perfectly on our Capital thema. Easy to change the color of the button. Great support

HAEVN Official Store
Netherlands
7 days using the app
Channelwill replied October 19, 2021

Hi! Friends at HAEVN,
First of all, thank you for your kind review!

We will keep improving our app to make it meet our customers' needs.

Thank you for your trust😊

Best regards,
Sealapps

November 18, 2021

Riktigt bra app som är väldigt enkel att använda. Supporten är dessutom utmärkt! Fick snabbt hjälp och svar

mrsgadget.se
Sweden
7 days using the app
Channelwill replied November 18, 2021

Hi! Friends at mrsgadget,

First of all, thanks for your kind review! We really want to help our customers achieve their business success.

We will keep working on our apps.😘

Best regards,
Sealapps

September 27, 2023

As always, excellent customer service, with the ability to resolve your queries very quickly and easy to communicate with.

Botín La Barca
Mexico
7 days using the app
Channelwill replied December 15, 2023

Gracias por tus amables palabras! We're thrilled to have your support. If there's anything more you need help with, feel free to reach out. - CW-Backinstock Team