Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient restock notifications and customizable features, including a "Notify me" button. It's easy to set up and offers extensive customization. Merchants praise its flawless operation and responsive customer service, with staff members Shan, Faith, and Claire receiving specific mentions. Despite occasional issues, the support team is quick to resolve problems. The app is recommended for its affordability and value in managing restocks and understanding customer preferences.

February 19, 2023

Great support! The button is fully customizable and looks really good. I think this will bring us new customers. So far so good :)

Bjørka
Czechia
2 days using the app
Channelwill replied February 20, 2023

Wow! Thank you so much for your 5-star review! Should you need any help, feel free to contact us. We are glad to help. Regards.
Nona❤️

Edited December 12, 2022

Great fast service. I highly recommend it! Claire was extremely helpful in solving my issue today. This is a great team.

Easy Roller Dice - Wholesale
United States
2 days using the app
Channelwill replied December 12, 2022

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated.
Nona❤️

Edited June 6, 2023

Now that I have been using the app for over a month, the test email and text doesn't work and I have many customers claiming that they never received a notification. When I emailed them screenshots of the problem, they denied there was a problem and then 2 hours later they said they needed time to research it. I deleted the app and went back to the Back in Stock app which costs more but never stopped working.

Adept Cosmetics®
United States
About 2 months using the app
Channelwill replied April 16, 2023

Hi there,

We really apologize for the inconvenience that we have caused you. Please know that this can be sorted out. Please give us another chance to work on this. We will always wait for your return. Thank you for understanding.
We wish you all the best

CW Back in Stock Restock Alert Team

September 20, 2022

This app is great, reasonable price and offer free plan for small business like us. The support teams are awesome, responsive and nice. Also the UI is user friendly.

Fever Electrics 電器熱網購平台
Hong Kong SAR
1 day using the app
Channelwill replied December 3, 2022

We’re so grateful that you took the time out of your day to share your review with us. We’ll make sure that your customer representative receives your kind feedback. It will make their day!
Nona❤️

June 29, 2022

This app has taken a lot of the manual work out of notifying customers of restocked items and is such an improvement from our old system! Also, the customer support is superb. They were prompt and very helpful in responding to our questions and queries.

The Highway Heritage Stop
New Zealand
1 day using the app
October 21, 2022

Mariadel from customer service was extremely helpful. She made sure to help me get my issue resolved quickly and now the app works with my shopify theme! Would recommend this app.

Local Design
United States
1 day using the app
Channelwill replied December 2, 2022

Wow! Thank you so much for your honest feedback. We value your comments and we are dedicated to improving our services best for you. Happy Life!
Claire❤️

February 24, 2022

I got help straight away, Happy with the support provided. The support rep was helpful and took time to solve my issue.

Sow Diverse
Ireland
26 days using the app
Channelwill replied March 30, 2022

Thank you so much for your positive review! Should you need any help along the way, just let us know. We are delighted to lend our hands. All the best, Esther

August 30, 2022

Easy to install and the team were super responsive and friendly when I had a query about customising the install.

Vegan Style
Australia
About 24 hours using the app
Channelwill replied September 8, 2022

Dear,

Thank you so much for your review. Hope all things are well on your end.

We are happy that the app helps. :)

Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.

Have a nice day.

Wish you a prosperous store
Sealapps Team

March 22, 2022

Application very well done. I had difficulty installing it because I use a theme acquired from another company, but I was very well attended and they helped me to integrate it into my theme. I recommend the app and the support of this company that is incredible.

Abastece Componentes
Brazil
About 23 hours using the app
Channelwill replied March 25, 2022

It's music to our ears that you are satisfied with our app! Thank you so much for recommending it. If there is anything else we can help with, please do not hesitate to contact us. Much appreciated, Esther

July 18, 2022

Great customer support! Shout-out to Mariadel for being super responsive and quick to fix my issue. I recommend this app :)

Kaviar Hair
United States
About 23 hours using the app