Reviews (488)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ability to grow email lists, and notifying customers about product restocks, which is particularly useful for items in high demand. It offers customizable options like editable text for buttons and emails, and replaces "sold out" buttons with "Notify me" on product pages, improving the shopping experience. The app is praised for its seamless integration and maintaining website speed. The support team, highlighted for members like Shan, Faith, and Claire, is commended for their quick and effective response, often resolving issues within 24 hours. Merchants recommend this tool for boosting customer engagement and sales.

November 15, 2023

The App is so easy to integrate to your store. And you can edit the colours to make it match your store. Very impressed with the support too.

Rordie
Australia
5 days using the app
Channelwill replied December 15, 2023

Thank you for the positive feedback! We're glad to hear that our app is easy to integrate, and you're impressed with the support. If you ever need assistance with customization, don't hesitate to let us know. - CW-Backinstock Team

April 13, 2022

Customer service is amazing! Their specialist team helped set up some features for me that are not currently available on their app and the app is very easy to set up and use in itself! Just needs a bit of upgrading in regards to customisation, then it'll be a 10/10 app for sure :)

Ruby Designs
United Kingdom
5 days using the app
May 20, 2022

Tot nu toe een goede app. Werd heel vriendelijk geholpen om alles goed te krijgen. Ben benieuwd wat er nog allemaal bij gaat komen qua opties maar ze staan open voor alle suggesties! Ga zo door!

Y&M Home Creations
Netherlands
5 days using the app
Channelwill replied September 8, 2022

Dear,

Thank you so much for your review. Hope all things are well on your end.

We are happy that the app helps. :)

Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.

Have a nice day.

Wish you a prosperous store
Sealapps Team

September 1, 2022

I dealt with Mariadel. She was very quick to respond & able to resolve my issues in no time at all. She was also friendly & professional.

Meeka_co
United Kingdom
4 days using the app
Channelwill replied September 8, 2022

Dear,

Thank you so much for your review. Hope all things are well on your end.

We are happy that the app helps. :)

Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.

Have a nice day.

Wish you a prosperous store
Sealapps Team

October 11, 2023

Really quick and good support.

Kiwisport.de
Germany
4 days using the app
Channelwill replied December 15, 2023

We're pleased to hear that you had a quick and positive experience with our support. If there's anything more you need help with, feel free to reach out. - CW-Backinstock Team

July 4, 2022

A great app that is easy to customise, and a very helpful support. Highly recommend! A great addition to your site

LONVITALITE
Australia
4 days using the app
December 1, 2022

Very nice and fast response time! Problem was solved within minutes and Claire was very helpful and proactive!

The Tasty Coconut Company
Denmark
4 days using the app
Channelwill replied December 1, 2022

We are very glad to know that you are happy with us. We are devoted to being your partner toward success and we will ensure the best services for you. If you need help, please let us know.
Happy Life!
Claire❤️

August 16, 2023

Very good app with a great customer support! Gives the possibility to replace the sold out button with "Notify me" when back in stock buttons and it works very well! Perfect is the option to also replace the sold out button in the collections in addition to product pages. No problem to brand the buttons so that it fits well in your store, possibility to change almost all the settings and the customer service is great! I have contacted them several times with small issues regarding the app setup, they reply fast and the issues have always been resolved within 24 hours. Great app!

Wise or Twice
Norway
4 days using the app
Channelwill replied September 1, 2023

Hello Wise or Twice,

Thank you for sharing your experience with our app! It's wonderful to hear that you find it very good and that our customer support has been great. We strive to provide solutions that fit well with your store and respond promptly to any questions or issues. If you ever need more assistance or have further questions, please feel free to get in touch. We're here to support you!

Warm regards,
Team Trustoo

July 16, 2022

I needed some help - the chat was super responsive and very helpful in getting my button set up! Thanks so much!

Shine Designs Customs
United States
4 days using the app
October 3, 2021

Five star customer service. Fast replies and assistance, they can assist and customise the template according to your needs. The app works perfectly on mobile and desktop. They are currently working on making some changes and improvements. In the meantime, they can help with any kinds of changes. Thank you so much developer for this amazing free app.

Jarlia By Jolina
United Kingdom
4 days using the app
Channelwill replied October 7, 2021

Hi! Friends at Jarlia By Jolina,
First of all, thank you for your kind review!

We will keep improving our app to make it meet our customers' needs.

Thank you for your trust :)

Best regards,
Sealapps