Reviews (488)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its time-saving features, ability to grow email lists, and notifying customers about product restocks, which is particularly useful for items in high demand. It offers customizable options like editable text for buttons and emails, and replaces "sold out" buttons with "Notify me" on product pages, improving the shopping experience. The app is praised for its seamless integration and maintaining website speed. The support team, highlighted for members like Shan, Faith, and Claire, is commended for their quick and effective response, often resolving issues within 24 hours. Merchants recommend this tool for boosting customer engagement and sales.
Refine
-
By rating
Just installed it in the store. Due to the nature of the products we sell, many of them go out of stock, this app helps us to capture potential buyers and at the same time measure the demand for certain products. Also great and fast support.
Thank you so much for your high approval! If there is anything else we can do, please do not hesitate to contact us. We are delighted to lend our hands. Cheers.
Claire❤️
Great support! The button is fully customizable and looks really good. I think this will bring us new customers. So far so good :)
Wow! Thank you so much for your 5-star review! Should you need any help, feel free to contact us. We are glad to help. Regards.
Nona❤️
Great fast service. I highly recommend it! Claire was extremely helpful in solving my issue today. This is a great team.
So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated.
Nona❤️
Now that I have been using the app for over a month, the test email and text doesn't work and I have many customers claiming that they never received a notification. When I emailed them screenshots of the problem, they denied there was a problem and then 2 hours later they said they needed time to research it. I deleted the app and went back to the Back in Stock app which costs more but never stopped working.
Hi there,
We really apologize for the inconvenience that we have caused you. Please know that this can be sorted out. Please give us another chance to work on this. We will always wait for your return. Thank you for understanding.
We wish you all the best
CW Back in Stock Restock Alert Team
This app is great, reasonable price and offer free plan for small business like us. The support teams are awesome, responsive and nice. Also the UI is user friendly.
We’re so grateful that you took the time out of your day to share your review with us. We’ll make sure that your customer representative receives your kind feedback. It will make their day!
Nona❤️
This app has taken a lot of the manual work out of notifying customers of restocked items and is such an improvement from our old system! Also, the customer support is superb. They were prompt and very helpful in responding to our questions and queries.
Mariadel from customer service was extremely helpful. She made sure to help me get my issue resolved quickly and now the app works with my shopify theme! Would recommend this app.
Wow! Thank you so much for your honest feedback. We value your comments and we are dedicated to improving our services best for you. Happy Life!
Claire❤️
Good and very useful app. It’s helping me to know what my customers want me to restock and offer them exactly what they need. Easy to set up and great support. Thank you!
Hello Kassiopeia Ferienbetreuung,
I'm thrilled to hear that our app is proving to be useful for you. It's great that it's helping you understand your customers' needs and restock accordingly. Ease of setup and excellent support are what we strive for, and your appreciation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out. We're here to help you succeed!
Warm regards,
Team Trustoo
I got help straight away, Happy with the support provided. The support rep was helpful and took time to solve my issue.
Thank you so much for your positive review! Should you need any help along the way, just let us know. We are delighted to lend our hands. All the best, Esther
Easy to install and the team were super responsive and friendly when I had a query about customising the install.
Dear,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :)
Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Wish you a prosperous store
Sealapps Team