Reviews (488)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ability to grow email lists, and notifying customers about product restocks, which is particularly useful for items in high demand. It offers customizable options like editable text for buttons and emails, and replaces "sold out" buttons with "Notify me" on product pages, improving the shopping experience. The app is praised for its seamless integration and maintaining website speed. The support team, highlighted for members like Shan, Faith, and Claire, is commended for their quick and effective response, often resolving issues within 24 hours. Merchants recommend this tool for boosting customer engagement and sales.

February 21, 2024

Great!

Myhomeware
United Kingdom
4 minutes using the app
Channelwill replied September 20, 2024

Thank you for your great feedback! We’re delighted that you find the app helpful and that everything is going well for you. If you ever have more questions or need further support, don’t hesitate to reach out. We’re here to ensure your continued success with the app!
TEAM CW Notify me Back in Stock

November 1, 2022

Great simple app - does whats needed from at restock app. And super support! I got answers and help i no time.

Ragbagstudio
Denmark
3 days using the app
Channelwill replied November 19, 2022

Thank you so much for your being highly satisfied. We receive your opinions and we will do our best to make things better for you. If you need anything, please contact us.
Happy Life!
Claire❤️

July 1, 2022

Really useful app! Easy to install. I had some questions but the team was really helpful and quickly solve it. Great customer service!

Apes Art
Ukraine
3 days using the app
April 3, 2022

One of the best app and excellent support. Always helpful and willing to help. Five stars all the way.

AnimalWiz Petcare Store
United States
3 days using the app
Edited February 6, 2023

J'ai fait une demande. L'App m'a dit qu'elle avait effectué le changement. J'ai vérifié, ça n'avait pas été fait. J'ai dû relancé une seconde fois et après cette relance, ça a été fait. Par ailleurs, dommage nous ne soyons pas avertis par e-mail des gens souhaitant être avertis du "restock". Cela veut dire qu'on doit se connecter sur cette App très régulièrement...

TWIGGY
France
3 months using the app
Channelwill replied November 20, 2022

Nous sommes très heureux de savoir que vous êtes satisfait de nous. Nous nous engageons à être votre partenaire vers le succès et nous assurerons les meilleurs services pour vous. Si vous avez besoin d'aide, veuillez nous le faire savoir.
Une vie heureuse!
Nona❤️

October 17, 2023

There were some initial challenges but their customer service is excellent and helped me fix the issue immediately

FREE® jeans
Bangladesh
3 days using the app
Channelwill replied December 15, 2023

Thank you for your patience! We're glad our customer service could assist you promptly. If you have any more questions or concerns, feel free to reach out. - CW-Backinstock Team

April 26, 2023

Customer service is truly a VIP experience. They fix things almost immediately. The always seem to understand the issue. I'm not going to lie. I expected less. But, if you are looking for back in stock alerts at an affordable price, then this is the app for you. Really great all around.

GLADFELLOW
United States
3 days using the app
Channelwill replied April 28, 2023

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated.
Nona❤️

August 10, 2022

The support with this app is super quick. I received a response and a solution within 5 minutes. Excellent service.

Minimonde Kids & Baby Gifts
Australia
2 months using the app
November 11, 2022

Application simple d’utilistion ,personnalisable et fonctionnel , sav très réactif je vous remercie

Sources
France
2 days using the app
Channelwill replied November 19, 2022

Thank you so much for your being highly satisfied. We receive your opinions and we will do our best to make things better for you. If you need anything, please contact us.
Happy Life!
Claire❤️

April 24, 2022

I loved the app. The application itself is not complicated and useful. Professional and swift support from Nona.

The Craft Drinks Store
Australia
2 days using the app