Reviews (488)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ability to grow email lists, and notifying customers about product restocks, which is particularly useful for items in high demand. It offers customizable options like editable text for buttons and emails, and replaces "sold out" buttons with "Notify me" on product pages, improving the shopping experience. The app is praised for its seamless integration and maintaining website speed. The support team, highlighted for members like Shan, Faith, and Claire, is commended for their quick and effective response, often resolving issues within 24 hours. Merchants recommend this tool for boosting customer engagement and sales.

November 13, 2022

Very good app with very good customer service.
I see this app being the app I need to help inform my customers when my most popular products are back in stocks

vibrantaroma
United States
Over 1 year using the app
Channelwill replied November 19, 2022

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated.
Claire❤️

November 26, 2022

App seems great so far, customer service is outstanding. Price and features are what I was looking for.

Maison de Femmes
Australia
Over 1 year using the app
Channelwill replied December 1, 2022

We are very glad to know that you are happy with us. We are devoted to being your partner toward success and we will ensure the best services for you. If you need help, please let us know.
Happy Life!
Claire❤️

March 2, 2023

A great addition to our site, assisting our customers to be notified when an item is back in stock great work team :)

Earth Candles Co.
New Zealand
Over 1 year using the app
Channelwill replied March 5, 2023

hank you so much for your high approval! If there is anything else we can do, please do not hesitate to contact us. We are delighted to lend our hands. Cheers.
Nona❤️

November 17, 2023

Love this app! Works perfectly, does the job notifying customers about the items brought back in stock. Also, customer service is super responsive and fast to reply. Thank you! A+++

TRAVELTELI
United States
Over 1 year using the app
Channelwill replied December 15, 2023

Thank you so much for your kind words! We're thrilled to hear that our app is working perfectly for you and that our customer service met your expectations. If you ever need further assistance, feel free to reach out. A+++. - CW-Backinstock Team

October 4, 2023

fast & no nonsense help

laurenphelpsdesigns
United States
Over 1 year using the app
Channelwill replied December 15, 2023

We're glad we could provide fast and no-nonsense help! If you ever need assistance again or have additional feedback, feel free to reach out. - CW-Backinstock Team

September 30, 2022

Grad installiert und hatte ein paar fragen und requests und noch keine minute später sofort den chat bekommen und alle Hilfe erhalten die ich brauche. Top Support! Store Launch is ende Oktober : )

VANDAMM®
Germany
Over 1 year using the app
Channelwill replied December 3, 2022

Ich danke dir sehr! Es erfüllt uns mit Stolz zu wissen, dass unser Service von unserer Community geschätzt wird. Wir streben jeden Tag danach, unser Bestes zu geben.

Nona❤️

March 28, 2022

This app is really useful. The set up is so easy and if you have any sort of issues all the support team is easily able to help you out with friendly service!

Chase Elliott Store
United States
Over 1 year using the app
Channelwill replied March 30, 2022

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated, Esther

August 30, 2023

Applicazione perfetta, molto semplice da usare e fa il suo dovere. Si può usare tranquillamente anche nella versione gratuita. Assistenza velocissima e molto cordiale. Grazie!

Prestige Home
Italy
Over 1 year using the app
Channelwill replied September 1, 2023

Ciao Prestige Home,

Grazie per il tuo feedback positivo! Siamo felici di sapere che trovi la nostra applicazione perfetta, semplice da usare e che il nostro supporto sia veloce e cordiale. Se avessi bisogno di ulteriore assistenza in futuro, non esitare a contattarci. Siamo qui per aiutarti.

Saluti,
Team Trustoo

January 19, 2022

Just installed and had an issue with placement and customer service had me up and running with exactly where I wanted it in 2 minutes. So far so good!

Trickflies.ca Inc.
Canada
Over 1 year using the app
Channelwill replied January 20, 2022

Dear Friends at Trickflies.ca Inc.,

Thank you so much for your trust!

We are so grateful that you could choose us to help with your business! And that's our pleasure to help you and meet your needs, feel free to contact us if there is anything we could help with!

Wish you all the best!😘

Best regards,
Sealapps

July 12, 2022

Great help. Clear and helpful answer. Took the time to explain everything and checked to see that everything was understood.

DAISO
United States
Over 1 year using the app