Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration between Shopify and Etsy, allowing for easy inventory and order management. Key features include bulk product uploading, automatic inventory and price synchronization, and error notifications. Merchants also value the ability to import Etsy orders back into Shopify and automatic syncing of inventory and price. The responsive and knowledgeable customer support team, fair pricing, and time-saving capabilities are also highly praised. Unique features such as bulk category and shipping management, creating pre-existing Etsy products on Shopify, and choosing inventory location for order fulfillment are also noted.

December 29, 2022

I'm zero for two on CEDCommerce Apps. I recently left their Amazon integration for another vendor because inventory would not sync from orders.

Now, with the Etsy integration Inventory has stopped syncing and I've handle to cancel several orders from Etsy... diminishing my compliance with their platform.

I reached out for support who said they were syncing my inventory and not to worry. I just took another order for a product that should have been zero inventory.

Time to leave, hopefully I can get a partial refund for the year I pre-paid.

Murphy and McNeil
United States
Over 3 years using the app
CedCommerce replied December 30, 2022

Hi Murphy and McNeil,

We apologize for the inconvenience you faced. Our support and development team is continuously looking into your problem and finding a solution for the same. We are still not sure that the problem is because of our software.

We request you to join us back and let us work on your problem once.

Thanks,
Team CedCommerce.

June 28, 2022

Customer service is really great, prompt, and clear. They have been able to help out with any hiccups that might occur.

TKB Trading, LLC
United States
Over 3 years using the app
February 28, 2023

Great Support Team! I had an an issue and the solved it so fast. The software is very good and performes.

MyHouseOfGifts
United States
About 1 month using the app
Edited December 7, 2022

So far the assistance with setting up this integration has been invaluable. I needed help creating my profile and was able to get help from agents who were very patient with me. I am in the trial period but so far I am very impressed.

Infinity Earth Shop
United States
About 2 months using the app
May 21, 2022

very handy and omg support team in chat is SO FAST and useful ⚡️
sync from Shopify to Etsy in bulk is working From first failures & mistakes I've been guided in minutes
‍♂️ feels so relaxed & confident with this app super grateful thanks for awesome app ✨✨
✨✨

SeedofCreation
Indonesia
About 1 month using the app
Edited January 21, 2021

I wanted to sync my ShineOn POD products from Shopify to Etsy and this app seems to be the only one that can do that per the ShineOn guidance. I installed the app and was overwhelmed with the templates and info needed. The product did not sync quite right the first time so I contacted support Chat who right away started fixing the issues of the variants to coming through on Etsy. In a few minutes he had it all worked out. So FIVE STAR support like the other reviews mentioned. If you have ANY issue with this app, just start a chat right away and don't waste your time trying to figure it out - is my advice. Update: Jan 2021, I had issues with the customization and personalization fields going from Etsy to Shopify to the vendor. Mr. Roy on the CED chat helped me out and got it all working in a very short amount of time. Extremely helpful and top notch service! Five stars without question.

Satori Pets
United States
About 1 month using the app
November 17, 2022

I have been using the CedCommerce application for a couple of weeks now. As a new user, there is a lot to learn about how the app works. I requested that they give me a show-and-tell session to explain how to set things up correctly. Their customer service support is excellent, responsive, and helpful. Anyatra, you are a star!

giftkonnection
United Kingdom
About 1 month using the app
March 23, 2023

Connecting can get complicated but having a mentor like Gina to walk me through it helped. I hope this app will help me save tones of time.

Giftish Giftshop
United States
About 1 month using the app
August 12, 2022

A bit of set up when you're first getting started, but the customer service is GREAT! I was on a chat for HOURS when I finally decided to sync my 75 existing Etsy products to their Shopify counterparts. Just getting started with the functionality, but I can testify to the customer service!

WowSoZen
United States
About 1 month using the app
April 20, 2021

This app is great and does exactly what it says it does! Vatsal Ranjan answered any questions I had and helped with everything I needed.

Ziptup
New Zealand
About 1 month using the app