Reviews (1,779)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its seamless Shopify and Etsy integration, enabling efficient bulk product uploads, inventory management, and order syncing. They value its user-friendly interface, error notifications, and smooth performance. The customer support is highly praised for their responsiveness and expertise. Despite some reported issues, these were typically resolved quickly by the support team. Merchants credit the app with boosting sales and consider its pricing fair. It's recommended for enhancing business operations.
Refine
-
By rating
There is no option within the app to cancel my account or remove billing information. I have messaged them to close my account but they keep billing it to my Shopify account without my permission. DO NOT INSTALL THIS APP
They claim it is a "free trial" but then it is impossible to cancel the app and they keep billing you $60 a month direct to your shopify account. As it is not billed to a credit card it is impossible to block the payments or make a dispute.
Hi Sketch Laser Cutting,
We are very sorry about the experience you have through this app. We have initiated your refund for this app. It seems there is some confusion in terms of communication. Can you please get connected with us, so that we can look into your concerns? Please reach us- nehasingh@cedcommerce.com
Thanks,
Team CedCommerce.
I'm new to the app and have had a lot of questions, every one of which has been immediately answered by the customer service chat button. A+ for customer service. A few glitches in getting started but they were fixed very quickly. The app is doing exactly what I need of it.
Fantastic! The app looks beautiful, users friendly, and excellent customer services who are also very responsive.
Not user friendly at all. Integration is nice when it actually decides what order it wants to bring over.
Not working, will not import updated listing. Need to fix issues. Do not install if like to update your products
I have tried a CedCommerce app before and was impressed by the ease of the dashboard operation. This one works similarly efficently with a similar format as the Shopify design. The interface to ETSY API was smooth and the options to set additional input on etsy was fast. when seeking technical support, the response was with a real human rather than bot, with the issue resolved within 2 minutes. I wish all apps were as easy to use.
I HAD A HARD TIME UNDERSTANDING THE APP AS SUCH AND HOW IT WORKS BUT THE TECHNICAL SUPPORT IS WONDERFUL, THEY HELPED ME WITH EVERYTHING STEP BY STEP, VERY SWEET PERSON AND VERY CLOSE. THEY ANSWERED ME INSTANTLY, IT WAS LIKE HAVING THE PERSON IN MY HOUSE. ♥
The customer service is amazing. It's very fast. They sometimes helped me to do instead or even had a google meeting to show me step by step. I really appreciate their support! Superb!
I used this app for the 7 day free trial. I found the staff most helpful and efficient in responding to questions. The 7 day free trial helped me to understand how to navigate between the two systems.
Dear I Stand For,
Thanks for sharing your thoughts here. We still would like to hear your other concerns so that we can perform excellently in terms of service.
Thanks,
Team CedCommerce.
Good support. I TAKE THAT BACK! BESSSSST SUPPPORRRRT! Made the process smooth and easy. i would highly recommend if you are using etsy