Reviews (2,020)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to synchronize Shopify and Etsy stores, managing product listings, inventory, and orders in real-time. They appreciate features like bulk edits, automatic syncing, and real-time updates, as well as the flexibility to customize Etsy listings. The user-friendly interface and exceptional customer support, available through direct calls and video chats, are particularly praised for enhancing sales and operational efficiency.

June 13, 2023

I have CedCommerce for multiple websites and have always had great support. Today, Anyatra helped solve my problem very quickly. Thanks!

Iron It Transfers
United States
26 days using the app
May 21, 2021

Great support:) Was able to resolve issues quickly and get help when needed. Easy to use after a couple of initial hiccups that the team helped me resolve!

Trunkin' USA
United States
26 days using the app
April 9, 2023

So far, the app seems to be working well for us. One thing I will say is that the chat folks have been extraordinarily helpful. Thank you to :Aman, Anyatra and Ritik, you have all been so patient with us!!!

RhinestoneAlphabets
United States
26 days using the app
April 15, 2023

CedCommerce customer service is excellent. They responded quickly to my query and helped me troubleshoot my problem to find an effective solution to my problem.

HotDiggidyDog.ca
Canada
About 2 years using the app
April 27, 2023

Anyatra was great! She helped me learn how the Etsy sales integrate into my Shopify store for order fulfillment. Thank you!
And the app itself saved me HOURS of time loading products onto Etsy. Thrilled with the ease of use and effectiveness of the app!

Bourbon Cowgirl
United States
26 days using the app
March 15, 2021

overall the support is great. the app takes a bit of getting used to, but there is great support on the other end.

Woodbe Co.
United States
Almost 2 years using the app
October 16, 2020

Fast service, nice support. Unfortunately, you can't delete your products yourself, but the support will help you. I recommend.

Thunderwolf
Austria
25 days using the app
Edited May 14, 2024

NEVER use this app.
I REPEAT, NEVER USE THIS APP.
Not only it bugs, but they upload all your product (while you asked them not to do so) AND ERASE HOURS AND HOURS OF SEO WORK YOU HAVE DONE ON YOUR PRODUCT
TO AVOID AT ANY COST, TRUST ME!
There are also plenty of others new apps cheaper, which I will migrate once my contract ends with them.
Never again!

Koss Design
Ireland
Almost 2 years using the app
October 20, 2023

I was supported by Adarsh, who has been very professional and respectful with his follow ups. I must say, even though with my busy schedules he made it a point to not give up on helping me with the support but rather patiently follow up back when I could be available. He truly went above and beyond and deserves a raise!

Mrunali Gajjar Home & Living
Canada
25 days using the app
October 30, 2023

I am relatively new to this app and I have had to reach out to customer/tech support on several occasions to address issues or settings or other aspects I needed help with and I have to say the customer service reps I have worked with have been very helpful and worked to help me to understand and resolve my questions. I would not call the app particularly "user friendly" for anyone new to using it BUT I will state that it is VERY capable of performing the integration tasks that I needed from it. I will also state that for the price I feel you get A LOT in the way of capabilities and function. I am still very much a newbie on the use and capabilities of this program/app but I feel it is well worth what I paid and more than serves the intended purpose.

Outdoor Branch
United States
24 days using the app