CedCommerce Etsy Integration , 1,692 reviews

Great app i was able to perform desired tasks, vatsal rajan guided me through all tasks he was very professional and helpful.

Fast service to resolve any issues. Helpful customer service agents.. Great tool, easy to use for Etsy

Be very careful if you try this app. Specially if you have variants in your products, such as size or colors. The code is not written well to recover from normal issues. We tried the app and allowed it to upload a T-shirt in several colors all having sizes ranging from Small thru 3XL. Except the color Charcoal did not come in 3XL. It works fine in Shopify. But this app did not know how to handle it and uploaded a faulty page on Etsy and made it available for Etsy shoppers within seconds without any warning to us. When I viewed the new item page on Etsy, I was shocked to see no size or colors available. But all the photos were there and the size and color selection drop down boxes were missing. It was such a mess with some other parts missing as well that I had to immediately set it to Inactive status on Etsy. When I contacted support, I spoke to Akbar Jafri via chat who's communication skills made me wonder if a 5 year old took over when the parents were away. I asked how to fix this issue and he blamed it on Etsy and me for not having a 3XL in Charcaol which caused the entire color and size list to bomb out on Etsy. He then told me that once we "rectify this issue", all will work okay. I explained that this was not an issue to rectify but normal in retail to run out of a size or color on occasion. But he kept on repeating the same thing. I felt like he was too young to have the cognition to understand what I was talking about. Furthermore, this company sent me an email within 10 minutes after I downloaded the app, in which they mentioned contacting them if I needed any onboarding help. But they did not mention how I should contact them. So, I immediately replied with a couple of basic questions, but the email bounced back with the reason "Address Not Found". Of course I did not type the address but rather clicked the reply button in my email program. I also mentioned that to the tech support and he kept repeating the same email address, even though I sent him screenshots with the bounce back notice. If this company cannot enter their own return emails correctly on their outgoing messages, I would not trust them with anything as complicated as allowing them to connect my well established Shopify store to my Etsy account. I lost 2 hours talking to the tech support who mostly (1) copy-pasted help doc info, (2) could not help fix the faulty Etsy item their app published and (3) offered no solution to publish any more items if they had some sizes or colors missing. If you already have a running Shopify site and are well established on Etsy, connecting your Shopify and Etsy stores using this app could be very dangerous. The support is lousy and due to faulty code in their app, you could have all your listings erased or screwed up within minutes on either platform without even your knowledge. And all you'll be left with is to argue with this brain dead tech support guy. If you are wondering how they got all the other positive reviews, well, I am baffled just as much.

Only allowed me 50 sku's. There is no monthly option, only annually. Unfortunate because this seems to be the only app that goes from Shopify to Etsy.

Up and running with the help of their excellent support staff. Ritik Rajput is awesome!
This app is the only way to go when integrating Etsy. Thank you!

Anyatra Singh was super helpful tonight in answering all of my questions. She knows the product very well and is super patient. As a beginner, I needed a lot of help and she was very patient.

Adarsh was super helpful and even ran through step by step the set up I needed over video chat and was really nice

Very easy to set up! Live chat is available when I need it and i immediately get a response. I’m happy i decided to get this app and advertise my jewelry line on Etsy. Excited for the outcome

So far this app is very user friendly. Much better than most. And the Live Chat help is immediate. Thank you!

I had the most amazing customer service on this app!! Aman Singh was absolutely WONDERFUL! I was struggling, only because I'm not computer/app savvy, and he helped me. Within minutes, he was able to work magic. So thankful!