Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify and Etsy integration, enabling bulk product uploads, inventory management, and order syncing. They commend its smooth performance, intuitive interface, and top-notch customer support. Features like real-time error notifications and bulk management of product categories, attributes, and shipping are also valued. Merchants report increased sales and appreciate the consistent inventory and pricing updates across platforms. The app's pricing is considered reasonable for its extensive features.

January 11, 2021

It's very easy to use and the support was great. You can use the free version indefinitely if you have less than 10 products.

Katie Miranda
United States
19 minutes using the app
April 28, 2021

Be very careful if you try this app. Specially if you have variants in your products, such as size or colors. The code is not written well to recover from normal issues. We tried the app and allowed it to upload a T-shirt in several colors all having sizes ranging from Small thru 3XL. Except the color Charcoal did not come in 3XL. It works fine in Shopify. But this app did not know how to handle it and uploaded a faulty page on Etsy and made it available for Etsy shoppers within seconds without any warning to us. When I viewed the new item page on Etsy, I was shocked to see no size or colors available. But all the photos were there and the size and color selection drop down boxes were missing. It was such a mess with some other parts missing as well that I had to immediately set it to Inactive status on Etsy. When I contacted support, I spoke to Akbar Jafri via chat who's communication skills made me wonder if a 5 year old took over when the parents were away. I asked how to fix this issue and he blamed it on Etsy and me for not having a 3XL in Charcaol which caused the entire color and size list to bomb out on Etsy. He then told me that once we "rectify this issue", all will work okay. I explained that this was not an issue to rectify but normal in retail to run out of a size or color on occasion. But he kept on repeating the same thing. I felt like he was too young to have the cognition to understand what I was talking about. Furthermore, this company sent me an email within 10 minutes after I downloaded the app, in which they mentioned contacting them if I needed any onboarding help. But they did not mention how I should contact them. So, I immediately replied with a couple of basic questions, but the email bounced back with the reason "Address Not Found". Of course I did not type the address but rather clicked the reply button in my email program. I also mentioned that to the tech support and he kept repeating the same email address, even though I sent him screenshots with the bounce back notice. If this company cannot enter their own return emails correctly on their outgoing messages, I would not trust them with anything as complicated as allowing them to connect my well established Shopify store to my Etsy account. I lost 2 hours talking to the tech support who mostly (1) copy-pasted help doc info, (2) could not help fix the faulty Etsy item their app published and (3) offered no solution to publish any more items if they had some sizes or colors missing. If you already have a running Shopify site and are well established on Etsy, connecting your Shopify and Etsy stores using this app could be very dangerous. The support is lousy and due to faulty code in their app, you could have all your listings erased or screwed up within minutes on either platform without even your knowledge. And all you'll be left with is to argue with this brain dead tech support guy. If you are wondering how they got all the other positive reviews, well, I am baffled just as much.

South Horizon T-Shirt Company
United States
About 7 hours using the app
CedCommerce replied May 7, 2021

Hi there,

We extremely feel sorry that you didn't find our assistance useful regarding your problem. We have handled the combination-variation case from our end. We would like to invite you back and use this app once more and use it free for a month. You will not get any disappointment this time.

Regards,
Team CedCommerce.

February 7, 2020

Only allowed me 50 sku's. There is no monthly option, only annually. Unfortunate because this seems to be the only app that goes from Shopify to Etsy.

Its Bean Called Java
United States
About 7 hours using the app
August 30, 2019

Please find a way for us to delete uploaded items that are not active yet. I selected wrong ones and could not delete them. I had to have your helpdesk delete them. It was alot of confusion to get this fixed. I was using the trial I though this would be much easier to get things uploaded then what I experienced truly. The video make it look simple that one mistake made my experience go left.

OffensivelyBlessed3
United States
About 3 hours using the app
CedCommerce replied September 16, 2019

Dear OffensivelyBlessed3,

Thanks for sharing your feedback. We have provided the product deletion future earlier in-app but found that sellers were facing a different kind of issues. For example, they were deleting their uploaded products from the app so when they were receiving orders for those products, SKUs were unavailable in-app and they were unable to create order in-app. After that, they again created SKUs in-app to proceed the order. Apart from this, there were so many cases which were disturbing our database and creating a mess.

It really doesn't mean that this facility is not available for you. We are available 24*7 for you so that you can contact us for the same. We will do it accordingly.

I hope you understand the concern. We would love to serve you again.

Regards,
Team CedCommerce.

October 20, 2020

I heard about this App from my friends and decided to give it a try. I heard about this App from my friends and decided to give it a try.

Kitchen Eternal
United States
5 minutes using the app
January 26, 2019

Poor app! If your shopify titles are in caps, nothing will sync. customer support asked me to manually change over 500 listing titles before i could even begin the process! whats the point in this if im pretty much doing it myself?? and for that you will pay $30 usd per month! get real guys!

Marshmallow Studio
Australia
About 2 hours using the app
CedCommerce replied March 27, 2019

Dear Marshmallow Studio,

Thanks for sharing your concern.

We were unable to list your products on Etsy and asked you to update your listings at the same moment because the Titles of your products were in capital alphabets. In this case, your products will be sync to the app but not on Etsy.com. Etsy Marketplace doesn't allow the listings (Product's Titles) with Capital alphabets. We had also informed you the same. Also, we have asked you that if you are unable to perform this, we will do this for you as customization from the app without any cost. But you didn't agree.

There are some guidelines provided by the marketplace and Shopify and we follow all those guidelines. Still, we would like to work with you once again.

Thanks,
Team CedCommerce.

June 8, 2021

Could been good but once you go throug the intial steps and start exporting products to Etsy, it gets a bit poorly structured. Also, out of the 10 trial exports you get for free I had to edit 8 manually, so what's use is the app? It couldn't get the quantities right, the text was poorly structured with uneven spaces looking bad, the shipping options from Shopify does not get exported and when you select shipping manually, it gives you rates only in USD and only one country option. Far too many errors in the feed. $59 per month for this is definitely over the top.

The Perfumerie
United Kingdom
About 2 hours using the app
May 14, 2019

Seems to work ok but pricing! The monthly model *but pay a year upfront* is just a rip off. Stage monthly payment by adding features - installed a different app with more *customer focused* pricing structure

Forty&Deuce
New Zealand
About 2 hours using the app
CedCommerce replied August 6, 2019

Dear Forty&Deuce,

Thanks for sharing your concern.

We would like to inform that we have a different pricing model according to the need of the user, but we can't show all on our Pricing Page. All you just need to do is, discuss with our team and definitely, you will get the desired plan for Etsy Marketplace Integration.

Waiting for your coming back.

Thanks,
Team CedCommerce.

July 27, 2022

Helpful for our inventory count problem! And the support technicians were very helpful! Thank you for your help!

University Screenprint Inc
United States
About 2 hours using the app
Edited June 19, 2020

Initially, there was some issue. But Neha reached out and helped resolve the issue. Thanks, Neha. Manoons

Manoons
United States
About 1 hour using the app
CedCommerce replied June 19, 2020

Dear Manoons,

Thanks for your ratings. We will be there to help you anytime :)

Thanks,
Team CedCommerce.