Reviews (3,179)

Overall rating
4.5
Counts per rating level
  • 61% of ratings are 5 stars
  • 28% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective GDPR cookie consent management, noting its simplicity and ease of customization. They appreciate the straightforward functionality and hassle-free performance that meets their compliance needs. The customer support is also a highlight, with quick, helpful service from staff members like Jon, Alex, and EJ, often resolving issues within minutes.

June 6, 2024

Izii was very kind, fast and helpful! Thanks
By Szava from Hungary

My Store
Hungary
2 months using the app
Nova Apps replied June 10, 2024

We're glad we could assist you promptly and kindly! Thank you for your feedback and for choosing our service! 😊
- Kevin & Nova Apps Team

August 20, 2024

Great support, thanks for helping out

Frendorf
Netherlands
About 2 months using the app
Nova Apps replied August 21, 2024

So glad we could help! Thanks for your kind words. If you need anything else, just let us know!
- Kevin & Nova Apps Team

August 12, 2024

App is great. Needed help turning it on, Pol helped and was quick.

Fit Health
United Kingdom
2 days using the app
Nova Apps replied August 14, 2024

Glad to hear you're enjoying the app and our quick support! If you need anything else, just let us know. We're here to help!
- Kevin & Nova Apps Team

April 25, 2024

A Huge Thank You to Therese!

I recently needed some assistance with the cookie bar app, and I was lucky enough to connect with Therese from customer support. I can't say enough about the positive experience I had!

In short: knowledgeable and professional, clear and patient explanations, and positive and helpful attitude

Thank you, Therese!

MarTierra
United States
About 1 month using the app
Nova Apps replied April 26, 2024

Thank you for the glowing review! We're so pleased we could assist you effectively. Your kind words are truly appreciated, and we're here for any more help you need!
- Kevin & Nova Apps Team

July 10, 2024

Jon was very helpful in supporting me with any issues I may have had

gloutique
Australia
About 23 hours using the app
Nova Apps replied July 11, 2024

Thanks for sharing! We're glad to hear our support was helpful with your issues. We're here whenever you need us! 😊
- Kevin & Nova Apps Team

May 8, 2024

This app is easy to use and straightforward. It has enough customization for most stores and best part, it's free! EJ from the support team was really friendly too!

HeroFleet
United States
2 days using the app
Nova Apps replied May 10, 2024

Thrilled you found our app easy and customizable! We're here to help anytime, and it's great to hear you had a positive experience with our support team!
- Kevin & Nova Apps Team

June 10, 2024

Quick service.

Satrangi Embroidery Studio
Finland
9 months using the app
Nova Apps replied June 11, 2024

Glad we could assist you promptly! If you have any more questions or need further help, feel free to reach out anytime.
- Kevin & Nova Apps Team

May 17, 2024

Jon from Booster SEO (Nova GDPR Cookie Consent) was super helpful and very prompt. Very happy with his customer service. 5 stars.

Marmo Lusso
United Kingdom
7 days using the app
Nova Apps replied May 20, 2024

Delighted to have been of service! ⭐️ We're here to help whenever you need us. Thank you for the 5-star rating!
- Kevin & Nova Apps Team

May 15, 2024

Great App. Alex in support answered within 2 seconds and sorted my inquiry out in less than a minute.

PopTent
United Kingdom
About 1 month using the app
Nova Apps replied May 16, 2024

Wow, thanks for the shoutout! We're here to help lightning-fast. Don't hesitate to reach out if you need anything else. 🚀
- Kevin & Nova Apps Team

July 18, 2024

Great customer service!
Alex is patient, kind and willing to help.

Instruction provided is easy to go over and check all steps are done correctly.

Thanks again!

Marukome
United States
About 1 hour using the app
Nova Apps replied July 22, 2024

Thank you for your kind words! We're glad our team could assist you. Happy to hear the instructions were clear and helpful! 😊
- Kevin & Nova Apps Team