Reviews (3,193)

Overall rating
4.5
Counts per rating level
  • 61% of ratings are 5 stars
  • 28% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its quick and helpful customer support, ease of use, and straightforward setup. It offers effective customization options and a hassle-free installation process. The app is free, making it ideal for small businesses or startups. Additionally, its multilingual support and proactive live chat feature enhance the user experience, making it a favorite among non-English speaking merchants.

October 28, 2024

I got very good help from Alex almost instantly when I had a problem.

Hyotyvoima
Finland
Over 1 year using the app
Nova Apps replied October 30, 2024

Thanks for the feedback! Glad we could help you out quickly. 😊
- Kevin & Nova Apps Team

October 25, 2024

Wonderful! It was a pleasant experience to contact the support team for help. The response was warm and efficient. Problem solved within 1 minute with the help of Alex. Thank you!

elenomad
Netherlands
About 1 year using the app
Nova Apps replied October 27, 2024

We're glad your issue was resolved quickly and that you had a pleasant experience with our support team. Thanks for letting us know! 😊
- Kevin & Nova Apps Team

October 15, 2024

The app is easy to use and offers the needed customization settings without being overly complex.

Cirer Elkony
Finland
About 1 month using the app
Nova Apps replied October 16, 2024

Thanks for your feedback! We're glad you find the app easy to use with the right level of customization. Here if you need any further support! 😊
- Kevin & Nova Apps Team

November 20, 2024

Great support from Izzy, fixed the issue fast

Industry Superstore
United Kingdom
About 4 hours using the app
Nova Apps replied November 22, 2024

Thanks for the feedback! We're glad we could resolve your issue quickly. Reach out anytime you need assistance!
- Kevin & Nova Apps Team

August 12, 2024

App is great. Needed help turning it on, Pol helped and was quick.

Fit Health
United Kingdom
26 days using the app
Nova Apps replied August 14, 2024

Glad to hear you're enjoying the app and our quick support! If you need anything else, just let us know. We're here to help!
- Kevin & Nova Apps Team

August 20, 2024

Great support, thanks for helping out

Frendorf
Netherlands
About 2 months using the app
Nova Apps replied August 21, 2024

So glad we could help! Thanks for your kind words. If you need anything else, just let us know!
- Kevin & Nova Apps Team

September 16, 2024

Jon was very helpful and so quick to respond when I was not seeing the cookie banner appear on my website. Thanks again Jon for your speedy help with this!

Billabone
South Africa
24 minutes using the app
Nova Apps replied September 17, 2024

Thanks for your feedback! We're glad we could help quickly with the cookie banner issue. Always here when you need us! 😊
- Kevin & Nova Apps Team

September 13, 2024

App is great! Support team is very helpful.

My Store
Norway
6 days using the app
Nova Apps replied September 15, 2024

Thanks for the feedback! We're glad you're enjoying the app and found our support team helpful. 😊
- Kevin & Nova Apps Team

September 11, 2024

Molto ben fatta e assistenza sempre disponibile

Qringitalia
Italy
7 days using the app
Nova Apps replied September 12, 2024

Grazie! Siamo lieti di essere qui per te ogni volta che hai bisogno di assistenza. 😊
- Kevin e Nova Apps Team

December 16, 2024

Great help service , polite , good app

Il mio negozio
Italy
About 2 hours using the app
Nova Apps replied December 18, 2024

Thanks for the kind words! We're glad you're happy with the app and our service. If you need anything else, we're here to help!
- Kevin & Nova Apps Team