Reviews (3,195)

Overall rating
4.5
Counts per rating level
  • 61% of ratings are 5 stars
  • 28% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use and quick setup in managing GDPR cookie consents. It's free and offers essential customization options, effectively displaying consent banners across regions, as confirmed through VPN tests. The support team is also highly praised for their prompt, helpful service and availability for late-night live chat assistance, resolving issues quickly.

January 13, 2025

Does the job. Have been using it for a long time, it's quick and easy.

ioMerino
Australia
About 5 years using the app
Nova Apps replied January 15, 2025

Thanks for sticking with us and for your positive feedback! We're glad to hear the app is serving you well. If you need anything, just reach out! 😊
- Kevin & Nova Apps Team

October 28, 2024

I got very good help from Alex almost instantly when I had a problem.

Hyotyvoima
Finland
Over 1 year using the app
Nova Apps replied October 30, 2024

Thanks for the feedback! Glad we could help you out quickly. 😊
- Kevin & Nova Apps Team

October 25, 2024

Wonderful! It was a pleasant experience to contact the support team for help. The response was warm and efficient. Problem solved within 1 minute with the help of Alex. Thank you!

elenomad
Netherlands
About 1 year using the app
Nova Apps replied October 27, 2024

We're glad your issue was resolved quickly and that you had a pleasant experience with our support team. Thanks for letting us know! 😊
- Kevin & Nova Apps Team

October 15, 2024

The app is easy to use and offers the needed customization settings without being overly complex.

Cirer Elkony
Finland
About 1 month using the app
Nova Apps replied October 16, 2024

Thanks for your feedback! We're glad you find the app easy to use with the right level of customization. Here if you need any further support! 😊
- Kevin & Nova Apps Team

January 22, 2025

Thanks to Jon for his quick and efficient help. My issue was resolved within a matter of moments.

Sew Sew Mellow
United Kingdom
40 minutes using the app
Nova Apps replied January 23, 2025

You're welcome! We're glad to hear your issue was resolved so quickly. If you need anything else, just let us know! 😊
- Kevin & Nova Apps Team

February 6, 2025

Ottimo servizio di assistenza, rapido ed efficace. Grazie a Therese.

Valpescara Garden
Italy
Over 4 years using the app
Nova Apps replied February 7, 2025

Siamo così felici di sapere che il nostro servizio clienti è stato veloce ed efficiente. Siamo sempre qui per aiutarti, quindi non esitare a contattarci se hai bisogno di altro!
- Kevin & Nova Apps Team

November 20, 2024

Great support from Izzy, fixed the issue fast

Industry Superstore
United Kingdom
About 4 hours using the app
Nova Apps replied November 22, 2024

Thanks for the feedback! We're glad we could resolve your issue quickly. Reach out anytime you need assistance!
- Kevin & Nova Apps Team

December 16, 2024

Great help service , polite , good app

Il mio negozio
Italy
About 2 hours using the app
Nova Apps replied December 18, 2024

Thanks for the kind words! We're glad you're happy with the app and our service. If you need anything else, we're here to help!
- Kevin & Nova Apps Team

March 20, 2024

Alex and her team really helped me out after a major cookie error caused our site traffic to drop by 90%!

Thanks so much guys!

Novomins Nutrition
United Kingdom
Almost 4 years using the app
Nova Apps replied March 25, 2024

Wow, we're so glad we could help get your site back on track! A 90% drop is no small feat to recover from. Thanks for the shoutout, and we're here anytime you need!
- Kevin & Nova Apps Team

March 7, 2024

My support person Therese was awesome! She went above and beyond to make sure that I got a tricky issue figured out. Support was very quick even though I contacted them at 3am in the morning. The app is easy to use and offers the needed customization settings without being overly complex.

Native Dog Food
United States
6 months using the app
Nova Apps replied March 8, 2024

We strive to provide our customers with efficient and reliable service around the clock, and we're glad to hear that we've exceeded your expectations. Thank you for the awesome review!
- Kevin & Nova Apps Team