Nova: EU Cookie Bar GDPR , 3,060 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, customization capabilities, and adherence to GDPR regulations. They commend its reliable performance and efficient cookie management. The app's customer support is highly praised, with team members often mentioned for their exceptional service. Support is available via live chat, known for quick responses and useful advice. A tutorial video is also provided for extra guidance.
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I have been assisted by Jon, really sport on. Finally an app with an incredibly efficient and fast assistance team, great job!
Thank you for the kind words. Our team takes pride in delivering efficient and fast support. We're here whenever you need us, so feel free to reach out anytime. Your kind words motivate us to keep up the great work! 🙂 - Kevin
EJ is awesome and solved my problem easily. Thank you! :)
We're delighted that we were able to easily solve your problem. If you have any more questions or need assistance in the future, please don't hesitate to reach out. 😊 - Kevin
Had problems with the banner, i.e. the 'Read more' link was "empty" on mobile phones, but worked as expected on laptops. The support fixed it in some minutes. The woman was very nice too. Very pleased!
Thank you for sharing your experience! We're glad we could swiftly resolve the issue with the banner for you. Our team is committed to providing top-notch support. If you need any further assistance, feel free to reach out. - Kevin
Jon fue muy amable y me ayudó rapidamente con el problema que yo tenia.
¡Gracias por tus comentarios! Nos alegra saber que pudimos ayudarle. Esperamos poder servirle nuevamente en el futuro. -Kevin
Support chat is really good,good interaction with them .I had a minor problem on the website with the cookie bar ,they have checked and everything was fine .Thank you Nova:EU cookie bar GDPR
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 - Kevin
EU Cookie Bar GDPR for Shopify is an excellent application that allowed me to add a personalized cookie bar to my online store, ensuring compliance with GDPR regulations. The standout feature was the amazing support from Teresa, who was not only quick in resolving any issues but also went beyond her application's scope to help me. Her assistance made the experience even better. I highly recommend Nova for anyone seeking a seamless cookie management solution with top-notch customer support.
Thank you for your wonderful feedback! We're delighted that our app met your expectations and glad that you are satisfied with our customer service. Your recommendation means a lot to us, and we're here to help anytime you need it. - Kevin
I had some trouble changing my currency, the steps in the guide didn't look the same on my computer and i couldn't find how to do it. I had it fixed simple and fast by your support Jon, how helped me. Thank you for you service!
Thank you for your feedback! We're happy to have provided you with a quick and effective solution. If you ever need further assistance, please don't hesitate to reach out. - Kevin
I would highly recommend using this app as I have been assisted by Trish who has helped me a lot more than I expected with my website and introduce me to ways that I could improve my websites reliability.
We appreciate your recommendation and are thrilled to have earned your trust. Thank you for taking the time to share your experience with others. - Kevin
Excelente ajudou muito eu pensei que aparecia várias vezes a mensagem mas entendi que aparece uma vez
Muito obrigado pela avaliação positiva de 5 estrelas! Isso significa muito para nós e estamos aqui para ajudá-lo a qualquer hora. 😊 -Kevin
so far, so good !!
great assistance service and very prompt!
the app is really easy to use as well.
i would recommend it for any store.
We're thrilled to hear that you're enjoying our app and services and are willing to recommend them to others. Thank you so much! - Kevin