Overall rating
Counts per rating level
  • 59% of ratings are 5 stars
  • 29% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customization capabilities, and adherence to GDPR regulations. They commend its reliable performance and efficient cookie management. The app's customer support is highly praised, with team members often mentioned for their exceptional service. Support is available via live chat, known for quick responses and useful advice. A tutorial video is also provided for extra guidance.

October 24, 2023

Jon fue muy amable y me ayudó rapidamente con el problema que yo tenia.

Lil Creative Handmade
Over 1 year using the app
Nova Apps replied October 25, 2023

¡Gracias por tus comentarios! Nos alegra saber que pudimos ayudarle. Esperamos poder servirle nuevamente en el futuro. -Kevin

September 6, 2023

EJ is awesome and solved my problem easily. Thank you! :)

8 months using the app
Nova Apps replied September 8, 2023

We're delighted that we were able to easily solve your problem. If you have any more questions or need assistance in the future, please don't hesitate to reach out. 😊 - Kevin

August 13, 2023

Application de qualité avec un très bon support (merci à Therese réactive et très gentille qui a su m'apporter l'aide demandée) !

About 2 years using the app
Nova Apps replied August 14, 2023

Vos mots aimables et vos commentaires positifs signifient le monde pour nous ! Merci beaucoup pour l'examen, et nous sommes toujours heureux de vous aider à tout moment. 🌟 - Kévin

September 12, 2023

I have been assisted by Jon, really sport on. Finally an app with an incredibly efficient and fast assistance team, great job!

About 2 months using the app
Nova Apps replied September 15, 2023

Thank you for the kind words. Our team takes pride in delivering efficient and fast support. We're here whenever you need us, so feel free to reach out anytime. Your kind words motivate us to keep up the great work! 🙂 - Kevin

November 23, 2023

Il servizio di customer care è eccezionale, mi hanno risposto in chat in tempi brevi e hanno subito risolto il problema! Consiglio sicuramente!!!

It Girl
6 days using the app
Nova Apps replied November 27, 2023

Le tue gentili parole significano molto per noi e siamo grati per l'opportunità di servirti. Grazie per averci consigliato!
- Team di Kevin e Nova Apps

August 31, 2023

Excelente ajudou muito eu pensei que aparecia várias vezes a mensagem mas entendi que aparece uma vez

Loja TemUtil - Frete Grátis
2 months using the app
Nova Apps replied September 1, 2023

Muito obrigado pela avaliação positiva de 5 estrelas! Isso significa muito para nós e estamos aqui para ajudá-lo a qualquer hora. 😊 -Kevin

August 24, 2023

Had problems with the banner, i.e. the 'Read more' link was "empty" on mobile phones, but worked as expected on laptops. The support fixed it in some minutes. The woman was very nice too. Very pleased!

EquiReuse Outlet & Second Hand
3 months using the app
Nova Apps replied August 25, 2023

Thank you for sharing your experience! We're glad we could swiftly resolve the issue with the banner for you. Our team is committed to providing top-notch support. If you need any further assistance, feel free to reach out. - Kevin

August 10, 2023

Support chat is really good,good interaction with them .I had a minor problem on the website with the cookie bar ,they have checked and everything was fine .Thank you Nova:EU cookie bar GDPR

Sales Ready
4 months using the app
Nova Apps replied August 11, 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 - Kevin

July 21, 2023

MI sembra che l'app funzioni bene e sia accurata anche come interfaccia utente. IL supporto è molto efficiente grazie

4 months using the app
Nova Apps replied July 24, 2023

Siamo così felici che ti piaccia la nostra app e i nostri servizi! Grazie mille per il feedback positivo e la recensione! 🌟- Kevin

August 20, 2023

so far, so good !!
great assistance service and very prompt!
the app is really easy to use as well.
i would recommend it for any store.

My Store
3 days using the app
Nova Apps replied August 21, 2023

We're thrilled to hear that you're enjoying our app and services and are willing to recommend them to others. Thank you so much! - Kevin