Nova: EU Cookie Bar GDPR , 3,048 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this tool for its easy installation and effective performance in adding a customizable cookie bar for GDPR compliance. The customer service team, including Trish, Carmel, and Jon, is highly commended for their prompt and exceptional support. Features like a live chat for immediate assistance and a tutorial video for easy usage are also appreciated. It's highly recommended for seamless cookie management.
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Seemed simple enough but I had an issue where using the default Ride theme on Shopify, I had a red circle icon appear when hovering over 'Got It' on my Cookie Bar. The chat support were immediate and are going to help me sort out the matter but it involves editing the cursor code for a default template! Not quite the simple procedure I wanted but the support is very good.
Hi Kanpeki Dog Grooming Scissors team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a positive experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team here at Nova will be delighted to assist you!
Best regards, Kevin
EU Cookie Bar GDPR for Shopify is an excellent application that allowed me to add a personalized cookie bar to my online store, ensuring compliance with GDPR regulations. The standout feature was the amazing support from Teresa, who was not only quick in resolving any issues but also went beyond her application's scope to help me. Her assistance made the experience even better. I highly recommend Nova for anyone seeking a seamless cookie management solution with top-notch customer support.
Thank you for your wonderful feedback! We're delighted that our app met your expectations and glad that you are satisfied with our customer service. Your recommendation means a lot to us, and we're here to help anytime you need it. - Kevin
Great customer service. Customer service agent Jon, was really nice. Answered all our questions and even took time to view our store and gave us suggestings on things we could work on to improve our store. I must say, i was very pleased with the service i got. Above all, Easy app. Easy to use/install.
I would highly recommend using this app as I have been assisted by Trish who has helped me a lot more than I expected with my website and introduce me to ways that I could improve my websites reliability.
We appreciate your recommendation and are thrilled to have earned your trust. Thank you for taking the time to share your experience with others. - Kevin
Amazing staff, Mary is the best! Added me to the VIP list on both apps, Cookie Bar and Currency Converter which y'all should def download as well! Helped me with all my questions and needs.
Thank you so much for your kind words and wonderful feedback! It means a lot to us that you had a great experience. - Kevin
I love this app and its very easy to use. I also have to thank Pat who really helped me and was so nice! She really made my day and give me a big smile.
We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin
Awesome app looks great on my store. Easy to install and customise to your liking. The customer service adviser Ej was very polite, helpful, professional and efficient. I would highly recommend this app to anyone. Thank you Ej for your assistance.
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Easy to use an app just need a little assistance on here. The live support chat people Trish and Carmel were very helpful when I need something. the tutorial video in the app helped when I needed help I ask the live chat.
Kevin here from Nova! Thank you so much for your review and feedback - I noticed you gave us 4 stars on the app - just wondering how we can improve your experience with the app from our support team? 🙂 We'd love to hear it! 💓
Very nice user experience. The installation went smooth. I got stuck with a small problem regarding the combination with the theme Dawn. The support, i.e. Mary helped me in no time and solved the problem in a few seconds.
Thanks again!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin
The app works well and I like how I can customize the colors and text. Customer service is awesome. EJ was so helpful and kind. Thank you!
We're so glad you're happy with our app and customer service! Thanks so much for the positive 5-star review! 🌟 - Kevin