Reviews (3,184)

Overall rating
4.5
Counts per rating level
  • 61% of ratings are 5 stars
  • 28% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and effective GDPR-compliant cookie banner. They highlight the responsive and helpful customer support, particularly praising staff members Jon, Alex, and Izzy. The app is also valued for its multilingual support, catering to a global audience.

August 12, 2024

App is great. Needed help turning it on, Pol helped and was quick.

Fit Health
United Kingdom
26 days using the app
Nova Apps replied August 14, 2024

Glad to hear you're enjoying the app and our quick support! If you need anything else, just let us know. We're here to help!
- Kevin & Nova Apps Team

August 20, 2024

Great support, thanks for helping out

Frendorf
Netherlands
About 2 months using the app
Nova Apps replied August 21, 2024

So glad we could help! Thanks for your kind words. If you need anything else, just let us know!
- Kevin & Nova Apps Team

June 6, 2024

Izii was very kind, fast and helpful! Thanks
By Szava from Hungary

My Store
Hungary
2 months using the app
Nova Apps replied June 10, 2024

We're glad we could assist you promptly and kindly! Thank you for your feedback and for choosing our service! 😊
- Kevin & Nova Apps Team

May 28, 2024

I needed some help and Therese gave me a clear explanation to solve my problem. It was fixed within minutes

My Store
Netherlands
4 months using the app
Nova Apps replied May 29, 2024

Thanks for leaving a feedback! We're glad we could swiftly resolve your issue. If there's anything we can do to improve your experience, please let us know!
- Kevin & Nova Apps Team

June 20, 2024

Active and clear support. Easy to install!

Batheum
Italy
3 months using the app
Nova Apps replied June 21, 2024

Thanks for the feedback! We're thrilled you found our support helpful and installation straightforward. Reach out anytime you need assistance!
- Kevin & Nova Apps Team

September 16, 2024

Jon was very helpful and so quick to respond when I was not seeing the cookie banner appear on my website. Thanks again Jon for your speedy help with this!

Billabone
South Africa
24 minutes using the app
Nova Apps replied September 17, 2024

Thanks for your feedback! We're glad we could help quickly with the cookie banner issue. Always here when you need us! 😊
- Kevin & Nova Apps Team

September 13, 2024

App is great! Support team is very helpful.

My Store
Norway
6 days using the app
Nova Apps replied September 15, 2024

Thanks for the feedback! We're glad you're enjoying the app and found our support team helpful. 😊
- Kevin & Nova Apps Team

July 10, 2024

Jon was very helpful in supporting me with any issues I may have had

gloutique
Australia
About 23 hours using the app
Nova Apps replied July 11, 2024

Thanks for sharing! We're glad to hear our support was helpful with your issues. We're here whenever you need us! 😊
- Kevin & Nova Apps Team

September 11, 2024

Molto ben fatta e assistenza sempre disponibile

Qringitalia
Italy
7 days using the app
Nova Apps replied September 12, 2024

Grazie! Siamo lieti di essere qui per te ogni volta che hai bisogno di assistenza. 😊
- Kevin e Nova Apps Team

July 18, 2024

Great customer service!
Alex is patient, kind and willing to help.

Instruction provided is easy to go over and check all steps are done correctly.

Thanks again!

Marukome
United States
About 1 hour using the app
Nova Apps replied July 22, 2024

Thank you for your kind words! We're glad our team could assist you. Happy to hear the instructions were clear and helpful! 😊
- Kevin & Nova Apps Team