syncX Order Export CSV 3PL ERP

syncX Order Export CSV 3PL ERP

Reviews (114)

Overall rating
4
Counts per rating level
  • 78% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to automate and streamline the order export process, reducing time and errors. Its customizable export options, including direct FTP/SFTP exports or emailed CSVs, are tailored to specific operational needs. The support team is responsive and skilled in customization and issue resolution. The app is also noted for its user-friendly interface, straightforward setup, and cost-effectiveness, providing good value.

September 17, 2025

Downloads are not working!!!

Crazy Coconut Farm & Dairy
United States
Over 4 years using the app
SyncX replied September 17, 2025

Sorry about that! The download link was briefly down but is fixed and tested now. Please try again—and if you still have trouble, message us and we’ll send it to you right away.

September 29, 2025

Garbage support and even more garbage app - does not work

Cell Sooq
United States
6 months using the app
SyncX replied September 30, 2025

Hi Cell Sooq, we apologise for the frustration. We replied to all our customers enquiries as soon as we could. Please reach out to us again so our team can assist you in making the export work.

Edited November 12, 2025

This is a fantastic app that provides a lot of functionality for integration with google sheets. The technical support has been fantastic and the need for it has been minimal. If you need customization and google sheet integration with your shopify store - this is a great solution!

UPDATE: They changed the pricing and plan, which ruined everything I had setup. I'm preparing to uninstall this app since it's now broken and worked fine before they made these changes.

UPDATE2: My orders stopped syncing to our google spreadsheet in July. Nothing had changed on our side. Data/logs claimed to be "synced successfully" but results in "no data" error message and never work again since July 2025. After spending several hours diagnosing; decided to uninstall. Very frustrating!

Step Revolution LLC
United States
Over 5 years using the app
SyncX replied November 11, 2025

We don't update any plan for existing customers. After checking your account, which is on the Basic plan $5 per month.

There are orders exported just 1 day ago. However, I notice the Google Sheet name provided is "Sheet2", which does not exist in your Google Sheet file. It is possible under "Sheet1", which exists in the Google Sheet file.

Edited September 8, 2025

Best app, it auto emails my team the order import daily. Saves your time from manually exporting and sending it to your supplier or team.

EDIT : been having issues for exporting for a few days, whenever i select any datet change it will nott export new orders, if I select sept 6 or sept 7 it will always export sept 5 orders, if i select aug 31 orders it will exportt sept 5 orders, no matter which date it will never export the selected date

EDIT 2 : I found the issue, it only happens on chrome and other browers will export orders based on selected dates

iiGears™
Canada
Almost 5 years using the app
May 30, 2025

Used to work really well. Now you can't install it, have to enter your store name each time and then it doesn't download any reports. So frustrating since it used to work really really well.

VanTiki
United States
Almost 4 years using the app
SyncX replied June 12, 2025

We’re truly sorry for the inconvenience you experienced.
Recent updates aimed at improving the app temporarily affected some features, but all issues have since been fully resolved.

We’re committed to ensuring a smooth experience and continuously improving to better support merchants like you.

We’d be grateful for another chance to earn your trust and grow together. Your feedback means the world to us—thank you for being part of our journey.

June 23, 2024

Exportaible has simplified the fulfillment process of our site. It allows us to control the flow of exported files and allows us to review order details before sending to suppliers so there are less data issues.
The team is easily contactable and resolves any questions or issues.
Highly Recommended.

CHeW - Cleaning Hygiene & Washroom
New Zealand
5 months using the app
August 26, 2024

The Exportible team worked diligently with me to setup the proper field mapping, test, and ensure all works smoothly.

The software integrates well with my fulfillment providers requirements.

I am grateful to the team there for the strong support and communication throughout the process and highly recommend them!

Faith & Family Publications
United States
5 months using the app
May 27, 2025

Rely on the app for your business and when a bug occurs there will be no one to help you.
They read messages, no one responds. Horrible

Kralj Dizajn
Croatia
About 2 years using the app
SyncX replied May 28, 2025

We’re really sorry you experienced this and understand how frustrating it must have been. We appreciate your patience while we worked to fix these issues.

Over the past few months, things have been running more smoothly, and our team is fully committed to staying responsive and supporting your business whenever you need us.

If everything’s been working well, we’d really appreciate it if you could consider updating your review to reflect your latest experience.

July 15, 2024

It's a fantastic app that does exactly what we want. We requested that they add a customer metafield to the export options and they managed to update the app with what we asked for. Amazing service!

Stargazer Trade
United Kingdom
10 days using the app
July 4, 2025

Amazing app, very easy to set and once set will do the job very well! Recommended :))

Sevennn
India
9 months using the app