Reviews (56)
Refine
-
By rating
Thank you for your kind email even though I wrote a negative rereview
I think I misunderstood you
I rewrote my review
Thanks for reaching out with this review. There seems to be a misunderstanding. We provide updates to the custom config as part of your monthly plan, this has always been the case. We do not have a support request in our system for you, but you can email support@exportifyapp.com to get this resolved today.
excellent - customized to my needs , great support, works super. Highly recommended
This app is really helpful, which Aaron always provide support as much as they. As long as your report aims to display by order level, they can work it out for you without problem.
Customer service is as strong as always, which they provide quick and accurate support without doubt
Installing and using this app has helped save so much time fulfilling orders through a local courier company.
Aaron helped us very promptly and got us up in running fast.
Great app, report is easy and the team is super responsive!
Thanks for you kind words! We're always happy to set up a custom Exportify configuration to export exactly the data you need to run smoothly.
Aaron and the Exportify team
This is a great app. Simple yet powerful and easy to use. I love the fact it can export all the UTM details. On top of the great functionality, Aaron is very helpful and responsive. I would give them 10 stars if I could.
I have no choice but only left a review.
1st, they usually replied to my email in 1 day, but it's already 2 days since I emailed them about the bugs. 2nd, it stated they can export any status of the orders, but when I did, the file does not include the refund and partial refund orders. 3rd, We paid $20 for the app so that we can export the actual amount and currency that the customer paid. We do this Only 1 time EVERY MONTH, they charged us $20!!!!! Now the app does not work at all and I also asked for a refund, it seems they kept ignoring my email and never respond.
I wish I could give them 0 stars if possible.
Simply the best solution, full stop. The Exportify team have worked with us, in a professional, timely and comprehensive manner to deliver -exactly- our requirements to connect our store to our fulfillments partner. The solution works for us on a schedule and has functioned absolutely reliably and flawlessly. When we needed small changes to the format or rules, the team have been there with incredibly rapid and impressive support!
It simply would not be possible without Exportify - we absolutely recommend this app and team for your export needs - you will not regret it!
Absolute five star app if I have ever seen one!
I feel that exporting orders is a simple process, and some of the other order exporters I had tested over complicated the issue (for a Shopify layman). This app is simple and user friendly.
Great functionality - it appears as a button when you export orders and allows for emails or straight downloads so you can keep a history of what was exported.
Great support - Aaron is a ripper bloke, knowledgeable and professional - great response times and actual communication about what they are actually doing and planing on doing, rather than the old 'we will get get to this issue when we can' trick that most other companies go with.
They also offered custom exports at no extra cost (my store has some custom line item properties that other export apps either don't do or over complicate)
Aaron and Team, I wish you guys all the best and no doubt yours will be the app to get if you are exporting orders.
Very helpful personalized service to help us format order exports to fit our unique shipping needs.