Reviews (864)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like TikTok Shop, Facebook, and Instagram, enhancing social commerce. They appreciate the user-friendly interface and real-time syncing that keeps product listings and inventory updated. The responsive and knowledgeable customer support is praised for assisting with onboarding and ongoing operations. Merchants also value the easy product uploading and multi-channel functionality, which simplifies managing sales across different platforms. Additionally, the app supports marketing efforts by optimizing product visibility and managing ads effectively.

December 2, 2023

Hit their limit cap on my store the week of BFCM. No email. No flashing bells. No leniency. No order flow.

So after half a day trying to figure out why my ads weren't converting, I figured out the CEDCommerce wasn't allowing orders to flow on TikTok Shop. Again. No alarm bells or leniency to allow orders to go past their cap. Thousands of dollars of ad spend wasted with $0 in sales because they didn't get their extra $100.

Then when I tried to upgrade my plan, it wouldn't allow me because there's more bugs in their software than an entomologist's lab.

biöm
United States
3 months using the app
November 27, 2023

This app is simply amazing! It's incredibly user-friendly, making it a breeze to navigate and use. The reliability is top-notch, with no glitches or issues in my experience. The core functionality is spot on, making growing on Tiktok Shop very efficient. Huge shoutout to Suryansh for the amazing customer service and solid app.

Wonder Monday
United States
5 days using the app
January 26, 2024

I normally use many applications from CedCommerce, and other apps are very user-friendly, with helpful teams. However, I can't say the same for this application. Months have passed, and we still haven't been able to go live with our 961 products. The team is not very responsive, and creating categories one by one is a real disappointment. This app turned out to be a letdown for me, something I wouldn't expect from CedCommerce, both in terms of the application and the team.

The Friendly Turtle
United Kingdom
About 2 months using the app
March 1, 2024

thank you sir for helping me this evening you helped me with Facebook and I hope I can continue to make money with this

My Favorite Things
United States
2 days using the app
November 26, 2023

Went smooth and had a helpful customer service to support with my query

Michest Classy
United Kingdom
28 days using the app
April 20, 2022

The app is fairly easy to install. When I have had questions, customer service has been very thorough with giving instructions on how to make the updates. I would definitely recommend using this app.

Beauty Bar & Supply
United States
About 4 years using the app
August 23, 2023

Very helpful and patient as I am not a computer programer -- quick to respond.
Went out of way to resolve problem

Bella Jolie Fashion
United States
About 4 years using the app
September 2, 2021

very good customer service and we are so happy with this app. Thank you much arpit your nice instructions

Mactrotown
United States
About 4 years using the app
October 19, 2020

Hello
I use this app to connect my Shopify to facebook to create a storefront on both our home page and on the Facebook Marketplaces application to be more visible on Facebook. I like how they only sync my catalog items over to Facebook but also help me retrieve and manage my orders within their app. In doing this we are able to then ship using our own services and they will submit our tracking back into Facebook on our behalf. Another great thing to note is that their customer service is superb and as of now FREE!

Evelots
United States
Almost 4 years using the app
September 21, 2020

Very helpful support team. They helped get our Shopify store connected to the Facebook marketplace easily.

Curious Collections Vinyl Records & More
United States
Almost 4 years using the app